
DennisC
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Everything posted by DennisC
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@macjeff, One thing about Insteon before you perform a reset, check the PLM Links. Go to Tools - Diagnostics - Show PLM Links Table. Make sure you have links shown. If not, check Tools - Diagnostics - PLM Info/Status and see if PLM is connected. If not, try a Restore Modem (PLM).
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@Michel Kohanim, Since the log error log in IoP is messed up, making it hard to read, I might have cleared the log since last I tried making a change. Do you want me to clear the error log and run the test again before sending to you?
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No, clicking on N/S name for WirelessTags in PG3 rests in a 404 error.
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Any chance you can get a look at the error log? The formatting is not good but might give you an idea. Sounds like you might need to do the restore over.
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I have two properties set up and decided to use new USB PLM's for both of them. My original thought was I might need to run both IoP and 994 for awhile. As it turns out, except for one 994 running WOL, I am completely on IoP now.
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As I said, not working right doesn't give us anything to go on. You need to describe exacy what is happening if you want help. Another suggestion for Zwave is to turn it off, save, remove done and reboot. After it starts up, reconnect dongle, enable Zwave, save and reboot. So, it takes a few minutes after reboot for Zwave to show available.
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Just updated to this version. Not sure if you had a chance to fix the link from the Nodeserver store. If you haven't that's ok, if you have it's still not working.
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Can't offer a suggest about your isses with IoP without more information. As for Zwave, make sure Zwave is enabled on the configuration page, then save and reboot. If that doesn't work try power cying your Polisy.
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I installed v 3.0.13 this morning. I will check it out tomorrow.
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I can confirm this works. I am doing this for one nodeserver at two locations that I am running IoP.
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I can confirm seconds since update going to 3600 after a query. Saw it happen today.
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Don't know if this helps, but the only time I have seen out of range is when the battery has died and the time exceeds the reporting window.
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ISY of Polisy lost access to portal but 994i has access!!!
DennisC replied to macjeff's topic in IoX Support
If you check the Configuration page on IoP, the "Portal" tab is probably missing. You can also go to Help - Manage Modules to see if it says all up to date. I had the same issue when I did my two units, this is a known bug. Completely finish setting up your IoP, then send an email to UD with your UUID # and tell them you restored a back up from ISY994 to IoP, lost your previously approved IoP license and the "Portal" tab is missing from IoP Configuration page. Also, let them know if you want your ISY 994 Portal license transferred to IoP, or just to restore your previous IoP Portal license. They respond very quickly during working hours. After they do what you need to do, you will need to go to Help Manage Modules and it will ask if you want to install. Or, it might pop up to install after logging in. Give it a few minutes, then approve and shortly afterward, your portal will show on line again. -
Whenever you add a Zwave device, it is best to exclude then include all on the device you want to add the Zwave devidc to. The way I proceeded was to leave ISY994 alone and exclude using IoP, then include on IoP. After all devices were included on IoP, you can disable or delete in ISY994. The Zwave device in ISY994 will no longer work because a Zwave device can only be synced on one Zwave controller, hence why the exclude is done as first step on new controller. Any Zwave device connected to IoP will be deleted if you restore a backup from ISY994 to IoP. Since the backup doesn't handle Zwave, Zwave is disabled automatically when you complete the restore steps. You need to enable Zwave and then save and reboot. It's not hard, just follow the script originally posted by UD.
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I wanted to add - Once you have included your Zwave devices in IoP, you can either disable or delete them in ISY994. Also, once done, I ran Zwave - Update Neighbors.
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I questioned Michel about upgrading firmware of Zooz stick and he replied that UD has not tested the updated firmware with IoP and suggested not upgrading. I followed the suggestion and stayed with the firmware the stick came with. No, go to IoP and exclude then include. It is all done from IoP. Good luck.
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It looks IoP omitted the formatting we use to have.
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In the past week I moved both my sites over to IoP and both sites had some Zwave, although not a lot. One site has 4 Zwave devices, inuding 1 Schlage lock and the other has 3 Zwave devices. All in all it was fairy easy. Plug in the Zooz Zwave stick, select Zwave on the configuration page and reboot. Next place IoP in exclude mode, and exclude a Zwave device. Followed by include Zwave device. Each site took less than 10 minutes.
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Glad you got it working.
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Did you try power cycling Polisy? The way mine is working, is just the https://ipaddress in a browser brings up pg2 Polyglot. When port 3000 is added in browser it brings up pg3 Polyglot. Using https://ipaddress:8443 in ISY Launcher let's you click on Polisy to open admin console of IoP. If it doesn't work like that for you after a power reboot, open a ticket with UD.
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If you are trying to access the admin console of ISY on Polisy, using your example from above, try: https://172.16.1.226:8443 in the ISY Launcher (but I think your missing a block of number(s) - should be https://xxx.xxx.x.xxx:8443). If it doesn't work the first time, power cycle the Polisy and give it a chance to come fully on line before trying again.
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Hi Michel, I am casting a vote for getting WOL working on IoP. I use it twice a night to wake a Win10 machine from hibernation to insure certain processes run when they should. I had a problem last night with them not working and was forced to enable the WOL programs on the ISY994. Right now, I am fully on IoP except for this program. I never experienced an issue with authentication with the WIN 10 machine.
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Hi Michel, I didn't extensively test to see how far it extended. However, I after I posted my initial problem I also had a problem with updating a Network Resource. I was able to both disable and enable a program.
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I experienced something strange so I thought I would post it here to see if anyone else can reproduce it. I am also tagging @Michel Kohanimjust in case it is confirmed as a bug. Last weekend, I was at the remote location of my 2nd Polisy and decided to migrate ISY994 to ISY on Polisy, I wanted to attempt this one first since it was a smaller site. The migration went well and it has been running all week without issues, except I realized I wasn't getting a specific notification. Now that I am back at my main residence, I wanted to remote in and correct the typo I made it the notification address. I signed into the ISY Portal and obtained the admin console URL to allow me to directly remote in to the admin console via the ISY Launcher without opening a port. So far so good. I signed into the remote IoP and went to Configuration - Emails/Notifications - Settings/Groups page and proceeded to correct the typo in recipients address. I hit OK on the popup page after making the change and then clicked on Save. All looked good so far, however, I wanted to send the notification to make sure the change was successful and changed to the Programs tab. The page never loaded and I received the following error: [LIB_ERRORS-503] After logging out and back in, I found the change was not saved and had reverted back to the original text. I tried this several times with no success, receiving the same error when ever I changed pages. I then rebooted Polisy and tried again with the same result. I have tried to make this change several times over the last 3 days and have received the same error each time with multiply reboots in between. Being curious, I tried again this morning and that attempt failed. I remoted in to my offsite router and "temporarily" opened a port to IoP (the port is now closed). I made my change and tested it without issue. As I said at the beginning, I am not sure what this issue was but something was amiss, possibly a bug in(?), well not sure in specifically what.
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I would agree that use of the UD Portal simplifies reaching your ISY or IoP by computer or with UD Mobile. The cost for two years is minimal and once you have the key you can enter it right in the ISY Launcher if you are using your computer away from home to access the admin console.