DennisC

Your troubleshooting results do make sense, they just don't fit your predetermined conclusion. You are having a communications issue because of your mesh. It is time to stop and go back to the beginning. Add a dependable zwave repeater following the manufacturers instructions, not necessarily how you think it should be added. Aeotec Gen 7 repeater is a reliable example of what to use. Next you need to read the lock instruction manual and follow the procedure to factory reset the lock. Again, it is important to follow the manufacturers instructions. Follow this by moving the lock to within 2 feet of the ISY (this is very important step), exclude the lock from the ISY at least 2 times. On rare occasions it takes tow excludes to complete the process. Next, re-add the lock to the ISY, following the instructions. After the lock has be added move the lock back to its home and do an update neighbors. Only then, try locking and unlocking.

Schlage FE469CNXV

This is a good example of having communication problems. You need to improve the zwave mesh around that lock or any lock you are having issues with. As others have said, figure out the root cause of the communications issue. I have had my Schlage zwave lock for over 5 years and it has never failed to lock or unlock.

Since the process of flashing a new SD card is rather simple if you have a good backup, I would suggest you might be better off spending the time to insure you have regular uncorrupted backups.

You may want to take a look at the ISY Cookbook. It has examples of many different concepts and programs. https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Cookbook

That error is 10 SMTP_FROM_TIMEOUT Try setting timeout higher just to see if it makes a difference.

Check the error log for any errors. You might also try increase the timeout on the configuration page.

The are currently 3 ways to run Nodeserver. On a Polisy (dedicated box from UD) an Raspberry Pi, or Polyglot Cloud (available through UD Portal). I don't believe the camera Nodeserver is available on Polyglot Cloud.

Thank you.

@asbril does the Zooz double switch report status (at least the top light switch) back to the ISY? Thinking of an application that I need to use status in a program. Thanks

I really think you should open a support ticket with UD. They are very helpful and usually respond quickly.

You could open a support ticket with UD and have them take a look, but it does sound like you are maxed out. The good news is updating to Pro is just a software module to purchase from the UD store. You could even ask the help desk if they would issue a refund if the upgrade doesn't correct the situation.

Maybe you should open a support ticket with UD.

From the Wiki: Upgrading from 300 Series If you are upgrading from the 300 series, make sure you do: Z-Wave | Tools | Backup File | Backup ISY Follow the assembly instructions to swap the Z-Wave dongle with the 500 series version Upgrade to 5.2.0 or above Z-Wave | Restore The full instructions are below: https://wiki.universal-devices.com/index.php?title=Z-Wave:_Ordering/Assembly_Instructions

From the Wiki: Upgrading from 300 Series If you are upgrading from the 300 series, make sure you do: Z-Wave | Tools | Backup File | Backup ISY Follow the assembly instructions to swap the Z-Wave dongle with the 500 series version Upgrade to 5.2.0 or above Z-Wave | Restore The full instructions are below: https://wiki.universal-devices.com/index.php?title=Z-Wave:_Ordering/Assembly_Instructions

Check Help - About, do you have a "Pro" unit. If not, you may have hit a built in limitation of the device.

Check your router for that IP address.

No my lock is not.

Have you checked your error log to see what else maybe going on? I have a Schlage zwave door lock and utilize an Aeotec repeater without an issue.

Here is some troubleshooting guides from the Wiki, try going down the list: https://wiki.universal-devices.com/index.php?title=Troubleshooting_Help

If you have Have correctly installed as @MrBillsuggested, then it's most likely a firewall issue. Look in the Wiki here: https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Closes_Automatically

@Jimbois currently working on an Elk Nodeserver. It is currently undergoing testing. I am not sure if he is ready to open it up to additional tester yet. What I can tell is if you have an Elk, it will be worth the wait.

Here is the link:

Have you added any new electronics around that time frame? It wouldn't hurt to power down the ISY, factory reset the devices and try again. Use the add method that requires you to type in the Insteon ID.

What firmware version are you running? Make sure your firmware and UI match or better yet, be sure to use ISY Launcher.