Everything posted by DennisC
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Port Forwarding Issue
Just to be be sure, for remote access you are using your WAN or DDNS address, not your ISY address?
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New Home Build--Wanting to add Z-Wave to my next ISY
For the existing ISY, adding zwave involves installing a zwave board and the purchase of an inexpensive software module. When Polisy takes over for the ISY, the zwave board will be replaced by a dongle.
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Nodelink Error
This morning, I found Nodelink not updating to today's date. When I looked, I found my ISY user name in Nodelink was set at admin. I corrected my login information and restarted Nodelink. No the ISY Data fields were blank. After checking the remainder of the settings, I tried a Query from the ISY and received: I enabled debug in Nodelink and besides the typical duplicate names found the following: 2021-04-04 12:55:17 - Auto-Update: Checking for program update... 2021-04-04 12:55:18 - Auto-Update: New version found, downloading... 2021-04-04 12:55:19 - Auto-Update: Download complete, moving and restarting... 2021-04-04 12:55:19 - Auto-Update: Error downloading new version 2021-04-04 12:55:56 - Web Request Invalid: /isylink/nodes/n001_data1/query 2021-04-04 12:55:56 - ISY Receive: <?xml version="1.0" encoding="UTF-8"?><RestResponse succeeded="true"><status>200</status><reason code="0" /></RestResponse> (ns/1/report/request/5170/failed) 2021-04-04 13:00:08 - Web Request Invalid: /isylink/nodes/n001_data1/query 2021-04-04 13:00:08 - ISY Receive: <?xml version="1.0" encoding="UTF-8"?><RestResponse succeeded="true"><status>200</status><reason code="0" /></RestResponse> (ns/1/report/request/5171/failed) I am currently running v0.11.0 and have been for sometime. Not sure how to get Nodelink loading data to ISY again.
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Can't backup ISY on Firmware v5.3.0
How do you access your ISY? Are you using the Launcher? If not, try again after accessing your ISY by the Launcher. If it still fails, then make note of the errors, including the filename and open a support ticket with UD.
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Latest and greatest hardware / model number?
A good starting point might be the error log.
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ISY can ping. But cannot connect. No programs running
Here are a couple of possibilities from the wiki: Admin Console is very slow or hangs If the admin console is slow to respond, it is likely you need to increase the amount of memory allocated to the Java runtime (JRE). Open the Java Control Panel, select Java tab, press View button, then add or modify the Runtime Parameter -Xmx to the following: -Xmx512m Press Ok to close the window, then Press Apply to save the changes admin.jnlp does not start the Admin Console If Java is indeed installed, the reason is that .jnlp file association is broken (it has to point to javaws.exe). Search for javaws.exe in the computer. Right mouse click and select "Open with" and point to "javaws.exe" to fix the .jnlp file association. Userid/Password dialog keeps popping up This is usually related to firewall software on your computer. Two solutions: Use https (instead of http) to connect to your ISY Configure Your Firewall Software Admin Console Minimized/Invisible and Cannot be Restored This is usually related Admin Console state files not being updated properly and especially in case of multi monitors. All you need to do is to find the following files in Java temp directory (on Windows: c:\Users\[Username]\AppData\Local\Temp) and delete them. Or, you can simply search the computer for udi_*.* file patterns: udi_tree.state udi_frame.state udi_pgm.state udi_finder.state udi_launcher.state
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Release 5.3.0 - OUTDATED
If you can't move past "linking", you best open a ticket with UD. They will help you.
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Release 5.3.0 - OUTDATED
Did you confirm you have the upgraded v5 zwave dongle, the one without the blue light? Go to the Help menu, About and post your zwave version number. If you upgraded to v5, it should not be 4.55.
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Version 5 vs 4 requirements?
It would appear, v5 was made for what you would like to experiment with. Have you taken a look at the nodeserver store? Here is a link to the UD Nodeserver store. https://polyglot.universal-devices.com/ These Nodeserver will run locally on a Polisy. Currently, they can also run on a RPI, however, that ability will be retired in the near future. Also, while not local, you could also checkout the ISY Portal. Here is some information on the Portal: https://wiki.universal-devices.com/index.php?title=ISY_Portal_Installation_Instructions
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ISY Portal maintenance - 03-14-2021
Is there anything in the error log? Maybe messages are full orsomething else causing delays or high traffic?
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Challenged with OpenWeatherMap temperature in program IF clause
To prove your theory set a variable when Open Weather temperature is less than 40 degrees and use the variable to trigger your program. This will allow you to troubleshoot the remaining program.
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Configuration parameter changes
Are you clicking on the "Set Configuration" button?
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Programming with ELK
Do you have a copy of the Elk program Elk-RP? If so, you can write a rule in the program to turn on a virtual output when the Elk is armed and turn off the virtual output when the Elk is disarmed. Then you can monitor the virtual output in a ISY program to receive your notification. I think you will find this more reliable.
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Email notifications fail for "Use Default" and Custom Setting (that one crashes ISY)
Apologies, didn't mean to send you down the wrong path......
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Email notifications fail for "Use Default" and Custom Setting (that one crashes ISY)
The 110022 error message means: -SET SESSION KEY UNSUPPORTED BULK ALGORITHM What is the contents of the notification you are trying to send? Maybe something is corrupt with the notification. Try deleting it and creating a new test notification with a different name.
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Programming with ELK
First, when you think your notification was missed, go to the program and check the last run time for true or "then" portion of the program. If the run time indicates it ran true and you didn't receive the notification go to the error log and see if there was an error around that time. Look up the error code on the wiki page for ISY error messages. If the program did not run true at that time, you have a problem with the program running.
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What happened to HEAL & REPAIR with the new dongle & 5.3.2?
Update neighbors and synchronize nodes is all you should have for the update zwave dongle and the current firmware. Use update neighbors after adding zwave devices and synchronize nodes if you are having problems.
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Programming with ELK
Have you determined if all of the notifications are being sent and you are not receiving them, or the notifications are not being sent? You can tell by looking at the last runtime for the program and by checking the log.
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I cannot add a Schlage Z-wave door lock (Model BE-468)
Great to hear you got it working.
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I cannot add a Schlage Z-wave door lock (Model BE-468)
Locks usually need to be within 2 - 3 feet of the ISY to be added. Once you are within range, you should be able to exclude the lock first.
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Z-Wave Dongle Not Responding
I would suggest you open a help ticket with UD. However, I would try a new power supply first. Some strange things have occurred with power supplies starting to fail.
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Z-Wave Dongle Not Responding
Have you ever backed up your zwave? It use to be a separate back was required. If so, you could try zwave - restore.
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2342-242 unsupported device when adding
support@universal-devices.com or https://www.universal-devices.com/contact-us/#contact
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Z-Wave Dongle Not Responding
From the wiki here: https://wiki.universal-devices.com/index.php?title=ISY_Users:V5:ZWave:Advanced_User_Guide:NodeMenu I think I would try this: Repair Links Rewrites all the associations and other related settings to the Z-Wave device Remove Failed Node If a Z-Wave device is no longer available for any reason then this command can be used to forcibly remove it from the Z-Wave network. The device will not be removed if it still responds to messages sent to it. Replace Failed Node If a Z-Wave device is no longer available for any reason then this command can be used to forcibly replace it from the Z-Wave network. The device will not be replaced if it still responds to messages sent to it.
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new install
Here are some specific troubleshooting steps: https://wiki.universal-devices.com/index.php?title=Main_Page#Java_applications_are_blocked_by_your_security_settings