Everything posted by JTsao
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Portal offline with UniFi routers
I have a UDM Pro with the eISY plugged directly into one of the front UDM ports - I noticed an update to Protect 2.10.11 occurred this morning at 3AM but my eISY is still online
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Detect loss of internet (programming question)
You can use the Ping node server to Ping a site like Google and a program can run when it times out.
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Support Thread for IoX 5.7.0
I had been waiting to update from 5.6.4/PG3x 3.2.3 for errors to get fixed but tried this morning anyways - after getting the reboot message, I rebooted but couldn't get into PG3x, so re-booted again and was able to get in - but all my programs were disabled in IoX A/C, so I just re-enabled on the summary tab (I had prepared for this by renaming all disabled programs with a # in front + I had my restart routine disable all of the # programs) - would a 3rd reset have enabled my programs? Will they be properly enabled after future re-starts?
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Support Thread for IoX 5.7.0
Has the disabled program problem been fixed? I'm still running 5.6.4 and PG3x 3.2.3 until I see that it has...
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Getting messages from old Polisy
I migrated from a Polisy to an eisy a few weeks ago - sold my Polisy on eBay and now I am getting messages about node servers that I have not purchased - the Polisy also re-appeared in ISY portal - I deleted it again from my account but am still getting messages - any ideas on how to get this cleaned up ?
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Programming question regarding state variable changes
I have a state variable called sLastAction - it is set to an integer value which represents, as the name suggests, the most recent "action" that happened in my house - an "action" can be a motion sensor turning on, a wall switch being turned on or off, a Harmony remote control activity starting, door opening, security zone being triggered, etc... - several programs rely on this variable being a specific value to run - they all contain an if statement similar the following "if sLastAction = 128 then..." - my question is: What happens if the variable changes twice rapidly before the first program testing the first value gets to run? Will that program be put into a queue so that it is guaranteed to run? And the test condition will still be true? Sorry, if this has been asked before
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Support Thread for IoX 5.6.4
The update fixed the long delays I was experiencing with the Virtual NS (and possibly Hue emulator) - I had to do a 2nd reset of the eisy as I could not do an update neighbors for any z-wave equipment after the update and initial reset - but I think all is good now...
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Missing or slow updates
Would this explain why my Logitech harmony hub remote control of lighting and fans has become extremely slow? I use the Hue Emulator NS to set a Virtual NS button, which runs a program to adjust lighting or fans
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Help - can't migrate node servers from Polisy to eISY
I was led to believe that UDI had to move the node server licenses (for this case of Polisy/PG3x->eisy/PG3x) based on post #2 above by @bpwwer, but now (that I have everything working) I'm not so sure - after receiving help from UDI via a ticket, the process is to migrate the node server licenses yourself via isy portal - but you have to re-install and re-configure all the node servers so that part is not migrated - in my case, 10 node servers, this was not terrible
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Zooz ZSE29 Motion Sensor Disappears from IoX
I looked at the command classes like you said and sure enough, when I tried to do any kind of secure enrollment, multiple items were noted as interviewdone=false - the only way that I could get all of the sections to read interviewdone=true was to add it non-securely - so I am hopeful that it will stick - thanks for the help!
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Zooz ZSE29 Motion Sensor Disappears from IoX
I migrated from Polisy/Zooz to eISY/ZMatter and my exterior Zooz ZSE29 motion sensor (just the motion sensor node) has disappeared 2X from the IoX- the first time was after the initial migration - I interviewed it, assumed it was good and then it sometime later it disappeared - so I excluded it and re-included it (S0) and it disappeared again - anyone familiar with this device and ZMatter issues?
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Help - can't migrate node servers from Polisy to eISY
Don't want to argue but the fact that they mention a date registers in my mind that the Polisy won't be supported as long as the eISY
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Help - can't migrate node servers from Polisy to eISY
Polisy to eISY Polyglot migration seemed do-able to me after carefully reading the Wiki - someone should edit - I made a number of related posts back in Feb. when I tried this 2 other times and recently when I was about to try this again and no one ever said that it can't be done - per UDI, the Polisy has an expiration date and I like future proofing and getting the newer, shinier model, so here I am...
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Help - can't migrate node servers from Polisy to eISY
That's what I thought, unfortunately the ISY portal node server seems to just pick the next available slot, so that one I can't control but all others I am trying to put in the same place - just ran out of free node servers to install and setup, so now I need UDI to transfer my licenses - looks like this time I am going to stay on the eISY/ZMatter
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Help - can't migrate node servers from Polisy to eISY
So PG3x to PG3x migration is not possible? That is not clear to me after reading the Wiki I was able to power cycle to get back in to PG3x - so now I have 11 unmanaged node servers that I can't remove from the eISY - I opened a ticket which I guess could be used to request the node server license transfer but need to figure out how to clean house and get the unmanaged node servers out - I tried your trick to add 1 more node server in but the 11 unmanaged ones are still there - I also tried restoring the eISY PG3x backup from before the migration attempt (which has no node servers) and that doesn't work - any help to clean out is appreciated EDIT: - got them deleted - had to do it from AC, that deleted only slot 1, then had to use the trick to add a new node server and that deleted 2-11, so now apparently need licenses transferred so I don't have to re-purchase the paid NS - will install free ones for now... SO one question - I don't have to install node servers in the same slot as they were before, do I?
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All Node Servers "Unmanged" after Polisy->eISY migration attempt
Well, 5 months later and attempting to migrate again and ended up back here - all node servers unmanaged - I have tried to restore the pre-migration eISY PG3x backup (which has no node servers) and when I do, for a while there are no node servers, then the unmanaged 11 node servers come back - is there another way to wipe PG3x clean and re-start from scratch?
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Help - can't migrate node servers from Polisy to eISY
I am trying to migrate from a Polisy with the latest 5.6.3/3.1.36 to an eISY with 5.6.3/3.1.36 so I'm going from PG3x to PG3x - do I just do a restore? or do I need to do a Migrate from PG3 Backup? EDIT: well things have gone downhill fast and I am completely locked out of PG3x (can't log in - 503 Service Unavailable) - opened a ticket
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Process to migrate Polisy/Zooz to Polisy/ZMatter
I appreciate the reply but I have thoroughly read all of the Wiki pages - I guess not a good post on my part - well I decided to try the full migration from Polisy/Zooz/2448A7 to eISY/ZMatter/USB wired PLM in progress now...
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How to Migrate from PG3 to PG3X
I would recommend just doing it because you're going to have to eventually - I've done it on a Polisy and I don't recall it being too bad...
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Process to migrate Polisy/Zooz to Polisy/ZMatter
OK, big picture, I am concerned about going from the Polisy/Zooz to the eISY/ZMatter (I have both) as it didn't work so well when I attempted this 2X in the past - my idea is to attempt this in steps by updating the Zooz dongle to ZMatter first, then later updating the Polisy to the eISY - that way, I don't get overwhelmed with having to fix, re-enroll devices or transfer licenses for Z-wave, UDMobile/Portal and Node Servers all at once, but the Wiki doesn't seem to explicitly cover doing this in 2 steps, so I am wondering if this has been attempted and if it is possible (before I try) - can anyone comment on this??
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Process to migrate Polisy/Zooz to Polisy/ZMatter
Per the Wiki, in order to migrate from Polisy/Zooz to the same Polisy/ZMatter, I would perform a z-wave migration backup, then power down, unplug the zooz dongle, plug in the ZMatter dongle, power up and do a restore - does this sound right? has anyone done this?
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Factory Reset of ZMatter before Migration Attempt?
A few months ago, I attempted to migrate my Polisy/Zooz USB stick to the eISY/ZMatter - I may try again in the near future, but was wondering if I should factory reset the ZMatter prior to attempting again, because it contains links to my Z-Wave network from a few months ago - alternatively, would it be better to do one step at a time? 1-migrate Polisy/Zooz to eISY/Zooz, then 2-migrate Zooz to ZMatter? Or perhaps 1-migrate Polisy/Zooz to Polisy/ZMatter, then migrate Polisy to eISY?
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Support thread for: PG3x v3.1.32 (June 27, 2023)
I was able to upgrade my Polisy from 3.1.29 to 3.1.32
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Seeing reboots of Polisy after updating to PG3x 3.1.29
I went for several days with no errors, but just had another reboot - will open a ticket later today...
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Seeing reboots of Polisy after updating to PG3x 3.1.29
Anyone else seeing this? I have been updating IoX and PG3x fairly regularly now that things seem more stable with the releases. Most recently, I upgraded to PG3x 3.1.29 - after this, I have seen a number of Polisy reboots that I did not initiate - nothing really changed except keeping the software updated - just had 2 reboots today alone, one around 12:15AM and another at 8:30PM The only clue that I have found is that in the IoX log file, there are entries a device "0" and control "null" around the time of the IoX reboots.