paulbates
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Viewing Topic: Ecobee not communicating
Everything posted by paulbates
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Error processing....due to high volume
Can you post 10 - 20 log entries, especially ones that repeat?
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Issues after installing Tesla powerwall 3
There are those here a lot more knowledgeable about electrical theory and problems than me, but they haven't chimed in, so here goes: There are similar stories here on the forum. Here's one, a long read but worth it Temporarily disconnect the powerwall from the house power long enough to confirm that the problem goes away when you do. If it does, see 3. below. If it doesn't, you'll need to go breaker by break to establish where it's coming from, then go to 3. below when you find it. It seems likely it's the powerwall given the timing, but powerline actual problems vs perceived problems have been a slippery, unpredictable slope in my experience. Consider filtering options, which will be a guessing game. Insteon makes a plug in filter but I'm guessing that's not how your powerwall is wired to your house Insteon makes these. They are designed to go near the flicker light, but I would suggest trying it near the powerwall. There are 2 types and Insteon mentions that they can't say what will work in what situation, just try, This is the link to the install page. Not that expensive to try out. Good luck!
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Trouble with PLM replacement
Hard to say for sure, but relatively easy to eliminate as the culprit.
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Trouble with PLM replacement
It's possible. I believe the admin console steps through the list of devices and won't avoid sensors unless that battery option is set. It's easy to try and see if it will complete.
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Newbie Setup Help For Existing Insteon/X10
I have had great experience with couplers. I had a signallinc from Insteon at my last house. Now that they don't make them any longer, I built my own from parts I found on mouser from a recommendation from Insteon for my new house . The parts were like $15 delivered. They have to go into your electric panel, so you have to be comfortable with that or find an electrician to do it for you.' If you're interested I can dig up the order from mouser
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Trouble with PLM replacement
Do you have battery devices like motion or door sensors? Those have to be individually put in set mode for their turn. There's a little battery icon with a +/-on the top of the admin console you can click. It will avoid all battery devices so powerline devices finish. Then you unclick it and do each battery device one at a time
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Issues connecting with Insteon devices
To add to @Techman's comments... outdated firmware means that it's i1, not i2 Insteon protocol and it wont support more modern Insteon devices, or not as well as they should be.
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Do the paddle switches on 2477D dimmers "wear out"?
I'm guessing @Guy Lavoie is right. It's a long shot, but easy to try: factory reset it followed by a restore device. Older Insteon switches that run for years can "flake out" but sometimes be recovered this way
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Newbie Setup Help For Existing Insteon/X10
It's probably worth a factory reset it. Press the set button in and hold it till it beeps. Then go back and put the eisy in linking mode, and the go tap the set button quickly till it beeps.
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Newbie Setup Help For Existing Insteon/X10
For X10, enter the house code and unit code, eg C14. For Insteon, use the "Start Linking" option under the linking menu, and then press the set button. Do it order, or even one at a time if all over the house to keep it straight... or have a helper with a smartphone or walkie talkie to help keep it straight
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Issues connecting with Insteon devices
I would order it from Insteon. I think the USB is cleaner, but if you have the cable and your eisy is already configed for it, serial probably makes sense. This is the procedure You would back up the eisy first. If your PLM is dying there may be some polluted links in the eisy's Insteon tables that will get backed up with it... usually fixed with individual "restore device"s based on which ones have problems. Also wireless devices have to be put in set mode and restored individually
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Issues connecting with Insteon devices
That's an old PLM... 21st week of 2016. And if memory serves me correctly, 2016 was in the era of bad capacitors = bad PLMs. I'd order a new one and replace it on your terms rather than when it dies at an inopportune time You have a backup from right before you set up your eisy? When you get a new PLM, I'd restore that backup to the eISY, and then "Restore PLM" from that backup. Also, if your PLM is with in 15' of your eisy, you can get a USB PLM
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Issues connecting with Insteon devices
It's never a bad idea to suspect a PLM 🤪. Seriously, the age of the PLM matters. Can you shoot a picture of the back with all numbers/IDs/stickers shown and post back here? Also, I would: Unplug the PLM, wait 10 seconds and plug back in Repeat the eisy power on/off.. did it report the same problems? Run the "4 tap test" on your access point or other plug in devices. Go look at your Insteon devices and see how they respond to it. Keep track of which is on which power leg, that will help with the next recommendation below. Start keeping track of the devices it reports in the messages, look for commonalities like which power leg they are on.
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Program execution order in IoX
From an older manual https://wiki.universal-devices.com/ISY-99i/ISY-26_INSTEON:Scope,_Precedence_and_Execution_Order Another one: https://forum.universal-devices.com/topic/6507-program-order-of-execution/
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Problem with schedules
This appears to be an out-of-the-box eisy problem. It happened to me fall of 23 when I bought mine, and there was recently someone else with the same problem. The answer is to leave it alone with the programs as written and give it a day or 2. It eventually starts working right and the problem will not return
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Trying to to Add New On/Off Insteon to ISY994i
The 2413S is what I was referring to. Did you have to unplug and replug it to get things working? If yes, and you start having flaky Insteon problems again, eg not able to control devices, the 2413S is likely going bad.
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Trying to to Add New On/Off Insteon to ISY994i
No, Its the Insteon module that the black box connects to via a cable and plugs into the wall, it connects the ISY to your insteon devices. Older ones are notorious for working great for years, then acting flaky for a while, then failing
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Trying to to Add New On/Off Insteon to ISY994i
There's a couple of ways to investigate, in easy to try order: It's rare, but I have been shipped devices that need to be factory reset to get working How old is your PLM, 5+ years? The "lost connection" to a couple of switches comment makes it suspect. Unplug it wait 10 seconds, and plug back in. If this fixes the problem, its not a fix, you are on borrowed time and need to replace it. Is the switch far away in your home, far away from the PLM and other Insteon wireless devices? It's a pain, but temporarily wire it in closer to your PLM. I have a 3 prong plug-in cord end from the hardware store I use for setting up and testng... see if it works nearby the PLM
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Long Running Randomness
@CoolToys Yes, I've had to change my approach to security that was previously local only. I have yolink and ecobee that each require cloud side. Each of their plugins access the devices in my house back through the cloud accounts. One partial advantage vs local only is that I assign ecobee and yolink to an iot/guest network so they can't see my other phone/tablet/pc devices. I also "force feed" both of them NextDNS's ad/spy/malware blocking DNS addresses to limit their data collection or interaction with a nefarious host. I also "caved" and using the Alexa on my ecobee but it's constrained the same as the ecobee.
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Long Running Randomness
I've had good luck with the remote sensor that came with my ecobee. Keeps the temps better balanced without resorting to baffles or individual vent control. The 'occupied' feature had the halo effect of it turning off the suite lights off after 30 mins if left on
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Insteon device "already added"
This is a bit of a long shot, but easy to try; unplug the PLM for 10 seconds and plug back in. If that doesn't do it, post a screen shot of the link table showing the device and indicating which device it is
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Need help getting started with YoLink Plugin
That's not the log he's asking for. You need to get the log from pg3x and the plugin. Go to the same web page you showed above ... and click log. Set the log level to debug. Recreate the steps for this and other device. Download the log package from the same web page and PM to panda88
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New PLM coming?
With ~50 devices, I've never approached the link limit. One way performance by switching insteon on from iox is already very good. I do notice performance lag with 2 way ..when having a switch turn on an iox program that sends an insteon command back out to turn other things on.... That can be several seconds and noticeable. It's no clear to me how much that performance could be improved via plm based on current device"architecture". To me the weak link is the 19.2kb serial connection from eisy to the plm. I think the insteon white paper mentions that wireless band devices can do 38.4kb so increasing kb beyond that I don't think would be material. In other places the white paper mentions devices communicate at around 2kb - bursting at 14kb (but not what conditions qualify for bursting). So maybe a second of that *could* be shaved off on a wireless device, one hop away uping plm serial to 38.4kb.(?) 2-3 hop insteon wireless bridging will negatively impact that performance. A long way of saying it's not clear what could be done to 2 way iox performance via a new plm talking to devices that "are what they are".
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ISY not online
Using Alexa requires an active portal subscription. If the subscription expires, this would happen. I don't think a warning is given, I keep track with a calendar entry It could be something else, but I'd start there
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Unstable program execution with zwave
Keeping on the program track, you could try putting a notification at the end to see if the program is finishing regardless of what the device does.