Talbot Posted July 10, 2013 Posted July 10, 2013 I just had a nice experience with a warranty replacement of a KPL (8 button) from Smarthome. I installed the new one ( Rev 7) today, added it to the devices list and poof - "unsupported device 1.65". So, I came here to check firmware, and I learn that my ISY99i firmware is already at the terminal version of 3.3.10. Am I going to have to pay full price to upgrade to ISY994 just to replace a KPL? That kinda stinks. Am I missing some other option or trick? Talbot
Michel Kohanim Posted July 10, 2013 Posted July 10, 2013 Hi Talbot, Please send an email to sales@universal-devices.com, with your current model number and date of purchase and we'll do our best to accommodate. With kind regards, Michel
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