Missing zones in Elk module

[steve cougar]

I know this has been talked about before but none of the resolutions have solved my problem of missing zones.

I have an assortment of both wired and wireless zones. All of my wireless zones appear in the Isy but none of my wired zones show up.

I am using Homeseer and I am getting status changes on my wired zones, albeit they are not labeled as to what they are just the zone number as shown below:

 

8/27/2013 4:17:43 PM - ISY Insteon - ****** Trigger event [ELK 1 0 0] [Area] [:]

8/27/2013 4:17:40 PM - ISY Insteon - ****** Trigger event [ELK 1 0 0] [Area] [:]

8/27/2013 4:17:39 PM - ISY Insteon - ****** Trigger event [ELK 1 0 0] [Area] [:]

8/27/2013 4:17:35 PM - ISY Insteon - ****** Trigger event [ELK 1 0 0] [Area] [:]

8/27/2013 4:10:12 PM - ISY Insteon - ISY Firmware version: 4.0.5

8/27/2013 4:10:03 PM - ISY Insteon - ISY Firmware version: 4.0.5

 

At the end of the day I end up with a ton of these "Trigger events" everytime a wired motion sensor it tripped.

 

Any idea as to why my three "wired" zones are not showing up in either the ISY or Homeseer and how can I prevent the endless logging of these zones to Homeseer?

 

Thanks for any help with this issue.

Steve

[Michel Kohanim]

Hi Steve,

 

That's quite odd. Have you refreshed the topology?

 

The only reason that I can think of is that those zones are not being communicated back to ISY. Have you contacted ELK support?

 

With kind regards,

Michel

[ejh3]

Steve,

 

Did you ever get this resolved? The reason I am asking, I am currently having the same issue with my system. I can only see 1-20 of my 23 hardwired zones.

 

If it you did get this resolved, what did you do to do so?

[Michel Kohanim]

Hello ejh3,

 

No we have not been able to resolve it yet. We are working with ELK to figure out where the problem lines. Please note that if you have a leading space in the Zone name it may not show up in ISY.

 

With kind regards,

Michel