I logged into my ISY to make a few changes to a lighting program and when I clicked on the Programs Tab nothing comes up. Any suggestions?

Are the programs still running (in other words, is stuff happening that is caused by your programs?)

 

Did you try rebooting ISY?

 

Maybe the SD card is loose?

I am still a little fuzzy on the relationship between firewalls and antivirus to the ISY, but anything new here in your setup?

None of the programs are running anymore. Are the programs stored on the SD card? Anything else stored on it?

 

I don't have a firewall or antivirus setup so that wouldn't be it

I believe many things are stored on the SD card. So probably an SD card issue was a long shot. But it is simple enough to power down the unit, pull the card, put it back in and power the unit back up.

 

If the above doesn't work, you can try restoring a recent backup. Hopefully you have one of those.

 

I haven't ever seen someone post a comment on here that the programs disappeared and all else was fine. It is not like there is a way to just erase all the programs with a single event and not affect anything else.

The My Programs Folder could be collapsed thus hiding ALL programs. Click the '+' Icon on the toolbar to expand the program tree.

 

The My programs folder could also have a folder condition preventing all programs from running. Click the My Programs folder and look for conditions in the right hand pane.

 

These are 2 simple items that could easily produce these symptoms.

 

-Xathros

The My Programs Folder could be collapsed thus hiding ALL programs. Click the '+' Icon on the toolbar to expand the program tree.

 

The My programs folder could also have a folder condition preventing all programs from running. Click the My Programs folder and look for conditions in the right hand pane.

 

These are 2 simple items that could easily produce these symptoms.

 

-Xathros

 

Except that it should default to the root folder being expanded when you open the java session.

 

I would be curious if the root folder itself is even there.

The programs seem to be there now. Not sure what changed but the Tab is active again.

Did you reboot the computer that you were accessing ISY from? It sounds like you had an error in the JAVA console if the programs tab wasn't there.

Hi osurh18,

 

It's quite possible that ISY was in Safe Mode. The next time this happens go to Tools | PLM Info/Status.

 

With kind regards,

Michel