Admin Console can't find ISY while remote

[DIYguy]

It's been quite a process but I've finally made it as far as remotely connecting with my ISY994i. After getting past firewalls, updating Java and installing the admin Console I still can't access the ISY. The ISY finder gives me a : "Not found" error. When I open the Admin Console I get the "Error, click for details" message and then the Security Exception. In the past when I got that message I discovered if I reloaded the console from the original ISY page it fixed the problem When remote it doesn't work.

Any suggestions?

[Michel Kohanim]

Hello DIYguy,

 

I am so very sorry for all the troubles you had to go through. Would you be kind enough to contact our support team so that we can help you more expeditiously and efficiently?

 

The problem is that the UI you are using is for 4.0.5. You should use:

http://isy.universal-devices.com/994i/4.1.2/admin.jnlp

 

With kind regards,

Michel