MikeB Posted August 30, 2007 Posted August 30, 2007 Setup a couple switches for the first time last night, and changed my login info. Went to fire it up today, and the browser and ISY-26 interface just freezes - nothing is clickable. Cleared out my temporary internet files, rebooted the ISY-26 & PLM - still nothing. I believe I should be getting the login prompt at this point, but it's nowhere to be found. Left a message at Universal Devices, sounded like an answering service maybe? Anybody else have this issue? Thanks!
GPG Posted August 30, 2007 Posted August 30, 2007 Cleared out my temporary internet files, rebooted the ISY-26 & PLM - still nothing. Mike, Are you getting any LED activity on the ISY or error messages when the interface is loading? I recently had a lock-up and initially the ISY/PLM did not reset for me. The ISY would start to initialize and would stop with only the RX LED on. I had to leave the ISY and PLM unplugged for 5-10 minutes, tried it again and then everything came back up. Hope this helps. -George
MikeB Posted August 30, 2007 Author Posted August 30, 2007 Michel gave me a call back very quickly (thanks Michel!) and helped me through it. It was a bug that crops up if you close the program while minimized. When I tried to open it again, the login window was hidden from view and unclickable. He got me going again by using the "My ISY-26" link from the Universal Devices home page - worked great!! Thanks again Michel...
Michel Kohanim Posted August 30, 2007 Posted August 30, 2007 MikeB, My pleasure. I am going to start a topic to address this bug. With kind regards, Michel Michel gave me a call back very quickly (thanks Michel!) and helped me through it. It was a bug that crops up if you close the program while minimized. When I tried to open it again, the login window was hidden from view and unclickable. He got me going again by using the "My ISY-26" link from the Universal Devices home page - worked great!! Thanks again Michel...
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