Remove device

[gmurch]

Hi

I replaced a kpl today and seemed to have issues so I reset it (air gap, etc). Now I want to remove it from the isy and start over again. I can't seem to delete/remove it, any suggestions?

[LeeG]

Make sure the device is not in a Folder before selecting Delete of Primary KPL button.

[gmurch]

It's just in "my lighting" but delete doesn't seem to work?

[LeeG]

Is there a Delete selection available? 

[gmurch]

No, just "remove"

[gmurch]

If I can delete it, re-discover it and the ad it as a controller to existing scenes I can accomplish what I want easily

[LeeG]

What ISY image are you running?    Click Help | About?

[gmurch]

V 4.0.5 ?

[gmurch]

[LeeG]

I do not have a 4.0.5, looks like it was called Remove back then.

 

What happens when Remove is selected?

[gmurch]

Nothing. Isn't 4.0.5 the current release? This is a new isy that replaced my old isy 26

[Brian H]

4.0.5 is the latest Official Release.

4.2.5 Is the latest Release Candidate. I would expect a later Official Release would be close.

 

[Xathros]

Select delete from the Primary node of the KPL not one of the sub nodes.

 

-Xathros

[LeeG]

I noticed from the posted image the KPL buttons are not Grouped.   This means the buttons are displayed in alpha order rather than the Primary button being first.   Right click on KPL button and select Group Devices.  That will place the Primary node first. 

[gmurch]

I have a feeling this may be my problem.  Behind the admin window I see this window and it is looking for a URL?

[Brian H]

That is the "ISY Finder" and is normal for it to be open and behind the admin window.

[LeeG]

I noticed from the posted image the KPL buttons are not Grouped.   This means the buttons are displayed in alpha order rather than the Primary button being first.   Right click on any KPL button and select Group Devices.  That will place the Primary node first, the only node that reacts to the Delete/Remove function.   There is an Ungroup function if the KPL buttons are preferred in alpha order when the KPL is added back.

[gmurch]

That option is not there either?

 

 

[LeeG]

Click Help | About.   What is displayed for UI?

[gmurch]

I don't know if this is any help but the "current state" of my devices do not display.  All timers, triggers, etc work so the ISY is functioningThe last time this happened the admin console was looking for a device and needed me to add it.  The problem was the the request was displayed behind the admin console and I didn't see it,  as soon as I clicked on "add" the problem went away.  That is why I posted the image in post 15.  Here is what is displayed in "about"

 

Here is a pic of the admin window with no "current state" displayed.

[LeeG]

The Admin Console is not 4.0.5.   Clear the Java cache including the Applications.   Use the URL from page 1 of the 4.0.5 announcement to invoke the Admin Console.

[Michel Kohanim]

Hello gmurch,

 

Would you please contact our tech support?

 

With kind regards,

Michel

[gmurch]

I hope we can figure this out?  I have no access to my devices through the admin console.  I can,  however,  turn on and off all of my scenes from the console.  The triggers, timers and links all work properly from the switches but the "current state" doesn't show and I can't query or do anything with the individual devices through the console?  

[Michel Kohanim]

Hi gmurch, please contact our tech support.

 

With kind regards,

Michel

[LeeG]

gmurch

 

The Admin Console looks old.   A version which does not have a UI line.   Even 3.3.10 has a UI line.  Also the lack of events is another issue.   UDI tech support will work with you to get the environment back to the needed level.