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Problem with KPL after Power failure again

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Posted

Hi Guys;

I had this issue before. (Here's the link)

http://forum.universal-devices.com/topic/16142-kpl-odd-behaviour-after-power-failure/

 

I've done all the steps outlined and I'm still having no luck.

 

I've upgraded to Yosemite and I've downloaded the Java update.

I can remove the KPL from the ISY and rediscover it

I then try to restore it. This seems to do nothing.

 

I've gone and airgapped the KPL but no luck getting my programs and scenes back in.

 

I can just start again if need be but I'd like to work through this

 

Thanks, Drew

Hi Guys;

I had this issue before. (Here's the link)

http://forum.universal-devices.com/topic/16142-kpl-odd-behaviour-after-power-failure/

 

I've done all the steps outlined and I'm still having no luck.

 

I've upgraded to Yosemite and I've downloaded the Java update.

I can remove the KPL from the ISY and rediscover it

I then try to restore it. This seems to do nothing.

 

I've gone and airgapped the KPL but no luck getting my programs and scenes back in.

 

I can just start again if need be but I'd like to work through this

 

Thanks, Drew

 

Hey Drew,

 

Its been a little while so can you confirm the KPL is doing what?

 

1. Does the KPL turn the load on and off locally with out issue?

2. Can you command the KPL to turn the load on and off via the Admin Console?

3. Is this simply a scene / program issue?

  • Author

Hi Teken

I can turn the load off locally

I can also turn the load on and off from the GUI

I believe the KPL has been reset to factory

 

So now I'm going to select the KPL from the GUI and restore?

 

Drew

Hi Teken

I can turn the load off locally

I can also turn the load on and off from the GUI

I believe the KPL has been reset to factory

 

So now I'm going to select the KPL from the GUI and restore?

 

Drew

 

Hello Drew,

 

Yes, and when doing so there should be a pop up which shows the system is making the updates. Please let us know how you carry on and what the results are.

 

Have you considered any type of surge protection in the home?

  • Author

Still no bueno

 

When i do the restore it only controls the load (and not with the ramp rate it should have)

 

I will then airgap it and then it becomes non responsive

 

I'm going to delete it and rediscover it and probably just reprogram it.

 

Don't know why this isn't working.

 

Drew

  • Author

To top it all off the set tab just broke

 

New KPL time.

 

Drew

To top it all off the set tab just broke

 

New KPL time.

 

Drew

 

Hello Drew,

 

If the unit is under the two year warranty obtain a RMA from AARTech.

  • Author

I believe its the first Insteon device i purchased much longer than two years ago but I didn't know about the 2 year RMA 

Good to know for the future

Guest
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