mjpotts82 Posted August 5, 2016 Share Posted August 5, 2016 I purchased the network module this afternoon, I was under the impression that it included two year subscription to portal. The tab for networking shows up under configuration but I don't see a tab for the portal. Also when I go to my.isy.io and log in it shows my isy offline. I assume this I because I haven't not authorized it. If I go to manage modules it says everything is up to date. Link to comment
Brian H Posted August 6, 2016 Share Posted August 6, 2016 Did you purchase the Network Module or the ISY Portal two year subscription that has the network Module in it? http://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Portal.2FAmazon_Echo.2FIFTTT Link to comment
mjpotts82 Posted August 6, 2016 Author Share Posted August 6, 2016 That's embarrassing, I bought the network module. Not the portal module. Why are there two modules so similar for the same price. Link to comment
mwester Posted August 6, 2016 Share Posted August 6, 2016 Stuff happens. Alas, it's the weekend -- but no worries, if you send an email to UDI's support team, they'll fix it when they get back. Link to comment
Brian H Posted August 6, 2016 Share Posted August 6, 2016 The Network Module after purchase. Is yours for ever. The Portal Module 2 year subscription has the Network Module as part if it. I believe it goes away after 2 years if the subscription is not renewed. UDI's excellent support staff, can easily fix it as pointed out. Link to comment
mjpotts82 Posted August 8, 2016 Author Share Posted August 8, 2016 I am blown away by support. Within 15 minutes of opening a support ticket on a Sunday it was taken care of. Thanks all. Link to comment
larryllix Posted August 8, 2016 Share Posted August 8, 2016 Michel has no personal REST interface. ahhhh.. to be in your 20s again! Link to comment
Michel Kohanim Posted August 8, 2016 Share Posted August 8, 2016 I am insulted larryllix! I am only 10!!!! With kind regards, Michel Link to comment
larryllix Posted August 8, 2016 Share Posted August 8, 2016 I am insulted larryllix! I am only 10!!!!With kind regards,MichelThat can't be true. All? 10 years old want to be older. It's only the "older" ones that want to be younger. I know it is tough, but you just have to take it on the chin sometimes. :) Alexa! Turn off teasing mode! Link to comment
Michel Kohanim Posted August 8, 2016 Share Posted August 8, 2016 LOL ... so true! With kind regards, Michel Link to comment
stusviews Posted August 8, 2016 Share Posted August 8, 2016 Isn't a 10 considered perfect? Link to comment
larryllix Posted August 8, 2016 Share Posted August 8, 2016 Isn't a 10 considered perfect? I like them a little older than that Stu! ......Ouch! Link to comment
G W Posted August 9, 2016 Share Posted August 9, 2016 Yeah, where do you think we are? Thailand? I was shocked to find out my 17 year old niece in Vietnam, is dating a 26 year old combat pilot. Best regards, Gary Funk Link to comment
larryllix Posted August 9, 2016 Share Posted August 9, 2016 Yeah, where do you think we are? Thailand? I was shocked to find out my 17 year old niece in Vietnam, is dating a 26 year old combat pilot. Best regards, Gary Funk 17 year old combat pilots are really hard to find. Link to comment
G W Posted August 9, 2016 Share Posted August 9, 2016 17 year old combat pilots are really hard to find. 17 year old girls seem to be easy to find. At least that's what the big bruise on my rib cage proves to me. My wife has a very sharp elbow. I tried to explain to her that Saigon is just one big outdoor art museum and it's there to look at all the beauty. Best regards, Gary Funk Link to comment
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