Hi,

 

I installed a SmartHome 2466D switch and it works as expected manually; however, I can't seem to get my ISY to recognize it.

 

I've added other Insteon devices without any issues.

 

Any suggestions?

 

Thanks,

Andrew

Hi Andrew

• Did you install it by using New Insteon Device, or putting it in link mode and use Start Linking?
• What specific messages you are getting from the ISY?
• What type of load is connected?
• Was the switch turned on when you tried installing it to the ISY? If yes, turn it off and retry

Paul

Hi Paul!

 

I tried both connection message.

 

I'm not receiving any message from the ISY.

 

Load... ah, not sure how to answer that, other than it's 120V, with Line, Load, Neutral, and Group.

 

Switch turned on? Yes... Turned off & retried.. BINGO!

 

Not sure why that would matter, but now I know. Thanks! 

 

Andrew

Hi Andrew

 

It matters because whatever the load it (what you are controlling) is interfering with communications. Are you turning on low voltage lighting, a motor, LED lights?

 

I would expect that you'll be able to reliably turn on whatever it is, but not be able to do anything with it once it is on

 

Paul

Hi again-

 

Turning on a 6-lamp chandelier with "dimmable" LED A19s. (New thread started to try to find actual dimmable A19s.) Incandescents dim fine.

 

What else would I try to do with it that may not work?

 

thx

Andrew

Andrew

 

I would try it out a number of times remotely with the ISY or other linked devices... can it reliably go on, dim and go back off.. many times in a row.

 

Paul