johnjces Posted July 18, 2017 Posted July 18, 2017 Good day!I own two ISY994i controllers one local and one remote. Today I upgraded my local ISY from the 4.5.4 firmware to the latest stable 4.6.2 firmware. No issues doing the automatic upgrade locally. Cleared my Java cache, installed the latest admin console and dashboard.I then logged into my remote ISY using the admin console Internet IP and went through the steps of auto upgrading and it failed stating it couldn't download the firmware and had a socket error. Tried this a few times and the same thing, So, I then VPNed into my remote site and went into the admin console choosing the local LAN address of my remote ISY and had the same problem.I am worried that the upgraded admin console on my PC might be an issue. Will there be one? Using the upgraded Java Admin Console to make changes to my remote 4.5.4 ISY, will I have any problems? Or try it and see? Just trying to be prepared. And/or when I get to my remote site, will the upgraded Java admin console cause me grief with 4.5.4 firmware? As far as doing an auto update remotely that fails, Is there a way around this or does anyone have any ideas on why this might be happening? When I get to my remote site, will the upgraded Java admin console cause me grief with 4.5.4 firmware? I won't try a manual install remotely since the firmware has to reside on my PC and many things can get trashed when doing that kind of update. Thanks for any hints or tips. John
Michel Kohanim Posted July 18, 2017 Posted July 18, 2017 Hi John, If it also fails locally, then there's definitely some networking issue somewhere. You might want to try https locally (VPN). It could be a firewall issue. With kind regards, Michel
johnjces Posted July 18, 2017 Author Posted July 18, 2017 (edited) Hi Michel, try https locally (VPN). I did. Same results. Anxious to get there physically. Will the difference in the Java Admin console and the older firmware cause me an issue? Edited July 18, 2017 by johnjces
Michel Kohanim Posted July 19, 2017 Posted July 19, 2017 Hi johnjces, Is it possible that you have an outdated Admin Console? Would you please try: http://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Icon_on_Your_Desktop With kind regards, Michel
johnjces Posted July 19, 2017 Author Posted July 19, 2017 Hi Michael, When I first tried to update the remote site, both the firmware and the console were 4.5.4. I did not update the console until after it failed and after I updated the local ISY as far as I can recall. In hindsight, I may have updated the console to 4.6.2 because I updated the local ISY then the console then tried the remote. Not certain now that I am thinking about it. So at the present moment, my remote site is firmware 4.5.4 and the console is 4.6.2 since the console is on my local PC. My local site is 4.62 and 4.6.2.
mwester Posted July 19, 2017 Posted July 19, 2017 Clear your java cache, and download and run the 4.5.4 version of the console, and see if that will connect to your other ISY. I currently have two ISYs, at different versions -- I did manage (once, and for a while) to have two icons on the desktop that brought up different versions of the console, each connecting to the correct ISY. It was wonderful. While it lasted... I cannot seem to duplicate this anymore, so now I have one version of the console on my laptop, and another on my daughter's old laptop. It's a pain, but you simply cannot expect things to work with console/ISY version mismatches. I hate Java client apps.
Michel Kohanim Posted July 20, 2017 Posted July 20, 2017 Hi johnjces, it really should not matter because both UIs have valid certificates. Hi Mwester, you can still do that. The only thing you have to do is to download the .jnlp directly from each ISY and not from the website. With kind regards, Michel 1
johnjces Posted July 26, 2017 Author Posted July 26, 2017 Just a follow up for anyone interested, once I got onsite, it auto updated just fine. Thanks everyone for the suggestions. John
apostolakisl Posted July 26, 2017 Posted July 26, 2017 Just a follow up for anyone interested, once I got onsite, it auto updated just fine. Thanks everyone for the suggestions. John I like to use remote desktop or teamviewer to log into remote sites and then run the admin console from there. I find it works better than running the console on a remote computer. Of course you need an onsite computer that is either running at all times or have wake-on-lan enabled. 1
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