So, all of a sudden my ISY shows offline, and I've lost Alexa communication.

 

I have pulled the logs, and gone through them, and they show a DNS error

 

However, I can PING the portal.
 

I have also gone (as another suggestion said) to the NTP settings.  I manually set the clock 5 minutes fast, then used NTP to update the clock back to the regular time.  It took less than a second to use NTP.

 

I don't think I have a DNS issue.

I don't think I have an Internet issue.

But I cannot log into the portal.

 

ANY ideas out there?

 

ERRORS attached.

Edited November 17, 20177 yr by nickp

nickp,

 

The best thing to do would be to look at your error log.

 

With kind regards,

Michel

nickp,

 

The best thing to do would be to look at your error log.

 

With kind regards,

Michel

 

Sorry, I was in the process of attaching it - please see it attached.

Nothing attached nick. if you need help, please send to support@universal-devices.com.

 

With kind regards,

Michel

Nothing attached nick. if you need help, please send to support@universal-devices.com.

 

With kind regards,

Michel

Sorry, wasn't taking my Excel file.

ZIP attached now.

Also sent you the email - thank you.

I cleared the log (some old stuff in there)

I restarted.

Here is the current log.

ISY Error Log.v4.6.2__Fri 2017.11.17 10.37.18 AM.txt

Edited November 17, 20177 yr by nickp

Michel fixed me!!!

 

In playing with some SSL settings, I ended up with VERIFY checked.

Once UNCHECKED everything worked.

 

Thanks Michel!