khargy Posted May 7, 2018 Posted May 7, 2018 Has anyone else had any issues w/ the the Hidden Door Sensor logging an event when it hasn't really changed? I started getting some weirdness maybe a couple of months ago with an extra event here and there...(which can be alarming when you think someone is opening your door)... last night I had over 200 random door/open closes (which triggers an email)... I'm not seeing anything odd in the logs (other then the events themselves) Battery Devices / Doors / Front Door - Sensor Status 0% Mon 2018/05/07 03:21:07 AM System Log Battery Devices / Doors / Front Door - Sensor Status 100% Mon 2018/05/07 03:21:07 AM System Log I just replaced the battery in the sensor when this started happening and that didn't seem to make a difference. Also this same behavior has happen on other Hidden door sensor so it doesn't seem like a problem with the specific module. Thanks, Ken log.txt
lilyoyo1 Posted May 7, 2018 Posted May 7, 2018 I've never had that issue personally. I would factory reset the device, put into linking mode and then restore the device using the ISY admin console
Techman Posted May 7, 2018 Posted May 7, 2018 9 hours ago, khargy said: Has anyone else had any issues w/ the the Hidden Door Sensor logging an event when it hasn't really changed? I started getting some weirdness maybe a couple of months ago with an extra event here and there...(which can be alarming when you think someone is opening your door)... last night I had over 200 random door/open closes (which triggers an email)... I'm not seeing anything odd in the logs (other then the events themselves) Battery Devices / Doors / Front Door - Sensor Status 0% Mon 2018/05/07 03:21:07 AM System Log Battery Devices / Doors / Front Door - Sensor Status 100% Mon 2018/05/07 03:21:07 AM System Log I just replaced the battery in the sensor when this started happening and that didn't seem to make a difference. Also this same behavior has happen on other Hidden door sensor so it doesn't seem like a problem with the specific module. Thanks, Ken log.txt It's possible that the door isn't fully depressing the sensor switch. You may have to put shims behind the switch.
junkycosmos Posted June 2, 2018 Posted June 2, 2018 hi Ken / Khargy, Which door sensor are you deal with here?
khargy Posted June 5, 2018 Author Posted June 5, 2018 On 6/2/2018 at 3:37 PM, junkycosmos said: hi Ken / Khargy, Which door sensor are you deal with here? https://www.smarthome.com/insteon-2845-222-hidden-door-sensor.html
khargy Posted June 5, 2018 Author Posted June 5, 2018 So it's unclear what the problem was...I removed it from the door frame, and had it depressed all day and didn't have any issues... I re-installed it in the door frame and haven't had any issues since. I suspect maybe I over-tighten it at one point and like Techman said it wasn't getting fully depressed? Anyway haven't had any problems in weeks.
Techman Posted June 5, 2018 Posted June 5, 2018 6 hours ago, khargy said: So it's unclear what the problem was...I removed it from the door frame, and had it depressed all day and didn't have any issues... I re-installed it in the door frame and haven't had any issues since. I suspect maybe I over-tighten it at one point and like Techman said it wasn't getting fully depressed? Anyway haven't had any problems in weeks. The hidden door sensor ships with a spacer (shim) that you can place behind the sensor thus moving the sensor closer to the door. That will help close the gap between the edge of the door and the sensor.
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