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Authenticate ISY


JSchumann

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Posted

4.6.2 Authenticate ISY keeps popping up and sometimes program closes.  Haven't done any changes in months.  Tried clearing Java cache, still has same issue

 

I also note that status for all sensors is blank.....

 

Thanks,

John

Posted

John

If clearing java cache doesn't help, I would

  • Uninstall / reinstall java on the computer
  • Download and run the new ISY Launcher
  • After running the ISY Launcher for the first time, use the blue UD icon to select and run the Admin Console from here on out

Paul

Posted
Thanks Paul, I loaded the new ISY launcher already.  I just unloaded and reloaded Java.  Still same results.  Weird.
Thanks,
John
Make sure you check all the boxes when you clear your java cache so that any applets get deleted also

Sent from my SM-G930W8 using Tapatalk

Posted (edited)
12 minutes ago, Michel Kohanim said:

Hello JSchumann,

Very much related to firewall software:

https://wiki.universal-devices.com/index.php?title=Main_Page#Admin_Console_Closes_Automatically

With kind regards,
Michel

 

Michel : "............

Enter the IP address:Port of your ISY but, instead, prefix with https. For instance, if your ISY's IP address is 192.168.0.26 and HTTPS Port for your ISY is 8226 (Admin Console | Configuration | Network), then enter https://192.168.0.26:8226

..............."     I have tried this but get message that ISY Finder can not find it.  (Of course I have used my own url)

Edited by asbril
Posted (edited)
22 minutes ago, Michel Kohanim said:

What port did you use?

8070..... I get it. Now I used 443 and it works. THANKS

Edited by asbril
Posted

OK, I found the culprit, Malwarebytes.  Now I just need to figure out what setting needs to be adjusted.  Here is the section on Java.

image.png.46a280680b4069a431e110ca74308421.png

Regards,

John

Posted
49 minutes ago, Michel Kohanim said:

Hi John,

Boy, I have no clue what any of those things are. I would start with the first two.

With kind regards,
Michel

Will do.  I have a question in to Malwarebytes too.  This happened after their last update.  

Best Regards,

John

  • Like 1
  • 1 month later...
Posted

Malwarebytes updated their program to fix this issue and the issue where Current State does not display.  Load version 3.5.1.2522 to get the 'fix'

Regards,

John

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