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Local web server (API) not responsive, but portal still works?

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Posted

Very recently, the local API on ISY994i appears to go down/unresponsive for long periods of time.  It does eventually return (downtime is around 4-12 hours usually), but the instability is causing my integration into my custom interfaces to be very unreliable, and now the wife is getting upset ?

I can still access the ISY through the portal, and all of the local INSTEON communication + programs operate just fine.  It's simply the local access of the API that is seemingly going down.

Any ideas or areas I should look into to help resolve this?  I am FW version 4.7.3.

This is very unusual. The place to start would be.

  1. Can you be specific about which local API you're talking about? , (eg assuming Rest). 
    • As secondary test, can you pull up the ISY's internal web page on a computer http://<your locally administered address>  ?
      • How does this do? I believe it uses the rest interface when it gets status, variables, programs... turns things on and off
         
  2. Provide a view of the event log and error right before the problem happens through right after

Paul

  • Author

Paul, thanks for the help!  No, the local web server is also not responsive when it gets in this state.  I am trying to access the REST API.

I'll try and pull the logs when it gets in this state.  Since I can get to the admin console via the portal, should be easy to pull the logs.  Good idea.

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