Failed getting engine version. -- is switch bad?

[xd40]

I have a SwitchLinc 2476D that wouldn't link when I linked all of the other switches. I tried to link it by typing in the address 03.1c.01 and this is the logging I get. Is the switch bad? (This is after a factory reset.)

 

2009/09/12 13:39:44 : ---- Initializing the linked devices ----

2009/09/12 13:39:44 : ---- All Linked Devices are now initialized ----

2009/09/12 13:39:45 : ---- Add remaining devices ----

2009/09/12 13:39:45 : [ 3 1C 1 1] Removing all links

2009/09/12 13:39:45 : [] Querying engine version

2009/09/12 13:39:45 : [iNST-ACK ] 02 62 03.1C.01 0F 0D 00 06 (00)

2009/09/12 13:39:53 : [iNST-ACK ] 02 62 03.1C.01 0F 0D 00 06 (00)

2009/09/12 13:40:02 : [iNST-ACK ] 02 62 03.1C.01 0F 0D 00 06 (00)

2009/09/12 13:40:06 : [] Failed getting engine version. Reverting to i1.

2009/09/12 13:40:07 : [] Using engine version i1

2009/09/12 13:40:07 : [iNST-ACK ] 02 62 03.1C.01 0F 28 0F 06 SET-MSB(0F)

2009/09/12 13:40:15 : [iNST-ACK ] 02 62 03.1C.01 0F 28 0F 06 SET-MSB(0F)

2009/09/12 13:40:24 : [iNST-ACK ] 02 62 03.1C.01 0F 28 0F 06 SET-MSB(0F)

2009/09/12 13:40:29 : [ 3 1C 1 1] ** Not added ** Remove Device Links failed

2009/09/12 13:40:29 : ---- All Remaining Device Added ----

[Michel Kohanim]

Hello xd40,

 

Only two possibilities:

 

a. Either the signal is not getting from the PLM to your switch OR

b. The switch is bad

 

To test, if possible, move your switch (temporarily) very close to the PLM. If this works, then you know the problem is signal and not a defective switch.

 

With kind regards,

Michel