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Can't Access Alexa Skill


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Alexa told me to re-enable skill this morning. Can't do so. I get the message that This Connection is Not Private. You Should Close This Page. Webbsite's certificate has expired. Certificate issued by Rapid SSL RSA CA has expired. Can I safely override this morning. If not, what must I do next?

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5 minutes ago, ulrick65 said:

Same here.

Looks like we probably just need to wait until this gets resolved. I saw the option to override the warning but I don't plan to do that unless I can determine that can be done safely.

 

Edited by smokegrub
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2 minutes ago, smokegrub said:

Looks like we probably just need to wait until this gets resolved. I saw the option to override the warning but I don't plan to do that unless I can determine that can be done safely.

 

I wouldn't accept it.  I would wait until the certificate is updated.

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1 minute ago, smokegrub said:

Looks like we probably just need to wait until this gets resolved. I saw the option to override the warning but I don't plan to do that unless I can determine that can be done safely.

 

Yea, I will wait for a response as well.  When I went to the Portal website I got the same error about the Certificate being invalid.  I went to it anyway and could not get anything to load in the Alexa Connectivity area.  I closed out and went back in and it now shows my devices and such, but still will not connect with Alexa.

 

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1 minute ago, GlowingHair said:

I think it's on Amazon's side, at least mostly. I have a routine NOT tied to ISY (it's ALL Amazon) that is failing, too.

Interesting.  I know for a fact the Universal Devices site certificate is expired so I expected that to be it.  I mostly use the ISY as my main hub.  I also have an LG skill and I just tried it and it worked without issue.

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1 hour ago, smokegrub said:

Alexa told me to re-enable skill this morning. Can't do so. I get the message that This Connection is Not Private. You Should Close This Page. Webbsite's certificate has expired. Certificate issued by Rapid SSL RSA CA has expired. Can I safely override this morning. If not, what must I do next?

Me too.  Tracking certificate expiration is a common problem that we have at work all the time. 

 

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