I have about 15-20 various programs for my ISY 994i with buttons and motion events that cause them to run and do things. They are behaving as expected.

Meanwhile, when I log into the Admin Console and look in the My Programs folder, the sub-folders are there, along with the conditions (on select folders).  But nothing inside the folders -- the programs have vanished. 

I've updated Java and completely flushed all forms of cached Java content (settings, applets, etc.), restarted the Admin Console numerous times, and still get this mysterious view of my program folders with no programs in them.

I am running...

Firmware v.5.0.16
UI                v.4.7.3

Anyone seen this before? 

Should I update firmware?  If so, to which recommended version?  I see a 5.2 (RC) -- is it stable enough and recommended?

1 minute ago, dex said:

I have about 15-20 various programs for my ISY 994i with buttons and motion events that cause them to run and do things. They are behaving as expected.

Meanwhile, when I log into the Admin Console and look in the My Programs folder, the sub-folders are there, along with the conditions (on select folders).  But nothing inside the folders -- the programs have vanished. 

I've updated Java and completely flushed all forms of cached Java content (settings, applets, etc.), restarted the Admin Console numerous times, and still get this mysterious view of my program folders with no programs in them.

I am running...

Firmware v.5.0.16
UI                v.4.7.3

Anyone seen this before? 

Should I update firmware?  If so, to which recommended version?  I see a 5.2 (RC) -- is it stable enough and recommended?

Just hit the button to reload the programs or reload the admin console without saving anything.

Did you delete the current admin program through the Java console? Then reinstall it from the link on the page from the 5.0.16 firmware?

 

Not clear if you didn't this. 

 

Also, what OS? Did you add the memory flag?

18 minutes ago, dex said:

I have about 15-20 various programs for my ISY 994i with buttons and motion events that cause them to run and do things. They are behaving as expected.

Meanwhile, when I log into the Admin Console and look in the My Programs folder, the sub-folders are there, along with the conditions (on select folders).  But nothing inside the folders -- the programs have vanished. 

I've updated Java and completely flushed all forms of cached Java content (settings, applets, etc.), restarted the Admin Console numerous times, and still get this mysterious view of my program folders with no programs in them.

I am running...

Firmware v.5.0.16
UI                v.4.7.3

Anyone seen this before? 

Should I update firmware?  If so, to which recommended version?  I see a 5.2 (RC) -- is it stable enough and recommended?

You either didn't clear Java properly or you're using the wrong launcher. Both firmware and UI must match

Edited December 1, 20204 yr by lilyoyo1

10 minutes ago, Mecheng70 said:

Did you delete the current admin program through the Java console? Then reinstall it from the link on the page from the 5.0.16 firmware?

 

Not clear if you didn't this. 

 

Also, what OS? Did you add the memory flag?

I did delete it and reinstalled from the link.

I'm on Windows 10.

What's the 'memory flag' and why/how/where do I add it?

Thanks!

14 minutes ago, larryllix said:

Just hit the button to reload the programs or reload the admin console without saving anything.

 

Where is there a button to reload programs?  In the Admin Console?  

4 minutes ago, dex said:

I did delete it and reinstalled from the link.

I'm on Windows 10.

What's the 'memory flag' and why/how/where do I add it?

Thanks!

Are you certain? Accordinging to your post you're still showing your UI as 4.7.3 when it should be 5.0.16

Edited December 1, 20204 yr by lilyoyo1

Okay, I started from scratch -- uninstalling everything I can find, clearing out Java caches, deleted programs, uninstalled Java, etc.  Reinstalled Java, reinstalled admin.jnlp, etc.

Everything is back to normal, programs are showing up.

Thank you all for the super fast responses and guidance!

12 minutes ago, dex said:

I did delete it and reinstalled from the link.

I'm on Windows 10.

What's the 'memory flag' and why/how/where do I add it?

Thanks!

The memory flag is for mac users (primarily)

Did you see this wiki: https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop

48 minutes ago, dex said:

I am running...

Firmware v.5.0.16
UI                v.4.7.3

Anyone seen this before? 

Firmware is fine, but the UI is not.  You need to have them on the same version.

Using the ISY Launcher will prevent that.