jblackst5000 Posted March 11, 2021 Posted March 11, 2021 I had this lock for about 4 years now and it has been working fine. My Z-wave dongle became unresponsive and I had to purchase a new ISY994ir ZW+. Since my old Z-wave dongle just stopped working I was unable to exclude my z-wave devices before I replaced it with a new one. On all of my other Z-wave (there were 5) I was able to exclude them first and then include them and it worked. When I tried this with my Schlage lock it did not work. I could not exclude or include the lock into my Z-wave network. There is a programming code you need to use to add/exclude the lock. I called Schlage and they suggested that I set the lock to default. i tried that but still could not include it. If anyone has any suggestions I would greatly appreciate it.
lilyoyo1 Posted March 11, 2021 Posted March 11, 2021 If it's not close to the isy it won't exclude or include
jblackst5000 Posted March 11, 2021 Author Posted March 11, 2021 Thanks, That is probably what the problem is. I have no way of getting my ISY next to my door lock without taking the lock off of the door and taking it downstairs. I do have repeater and I could add it 3-4 years ago. Maybe I will buy another repeater.
lilyoyo1 Posted March 11, 2021 Posted March 11, 2021 1 hour ago, jblackst5000 said: Thanks, That is probably what the problem is. I have no way of getting my ISY next to my door lock without taking the lock off of the door and taking it downstairs. I do have repeater and I could add it 3-4 years ago. Maybe I will buy another repeater. Won't help with what you're trying to do. They lock needs to be closer to the isy
jblackst5000 Posted March 12, 2021 Author Posted March 12, 2021 I brought the ISY994ir ZW+ upstairs within about 15 feet of the front door lock. That did not fix the problem. I put my z-wave dongle in add mode and then put in the codes on my Schlage lock. The lock begins to blink looking to connect but it always fails. I think my problem is something else. Since this lock worked fine when I first bought it about 4 years ago. I think it has something to do with changing to a different 994ir ZW+. I have no idea where to go from here. Thanks for your help.
DennisC Posted March 12, 2021 Posted March 12, 2021 Locks usually need to be within 2 - 3 feet of the ISY to be added. Once you are within range, you should be able to exclude the lock first.
jblackst5000 Posted March 12, 2021 Author Posted March 12, 2021 Thanks DennisC, Today I ran a long ethernet cable from my router downstairs to within a few feet of my Schlage Door Lock. That solved the problem. I was able to exclude the lock first and then include it. I tried everything possible and could not include until I moved it within a few feet of the lock. I guess with all of the security built into these locks causes this problem.
Brian H Posted March 13, 2021 Posted March 13, 2021 I have read that Z-Wave has such a security feature. Adding and excluding requires a very close distance between the controller and module itself.
DennisC Posted March 13, 2021 Posted March 13, 2021 14 hours ago, jblackst5000 said: Thanks DennisC, Today I ran a long ethernet cable from my router downstairs to within a few feet of my Schlage Door Lock. That solved the problem. I was able to exclude the lock first and then include it. I tried everything possible and could not include until I moved it within a few feet of the lock. I guess with all of the security built into these locks causes this problem. Great to hear you got it working.
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