Lloyd in San Jose Posted July 22, 2021 Posted July 22, 2021 After installing new Java I believe, I can still connect to ISY from home internally, but no longer can access it remotely like I have for years using my external IP address and port forwarding. I am getting an error saying my "CA Root Certificate is not trusted". This was never an issue before. I am a beginner when it comes to working with PCs. I have no problem with ISY programming and playing with home automation, but not a clue how to install a trusted certificate or resolve this issue. I searched and haven't found much information that makes any sense to me. Please lead me in the right direction. Thanks!
MrBill Posted July 23, 2021 Posted July 23, 2021 I suspect you need to update the ISY firmware. Click Help > About when logged into the admin console locallly and tell use the firmware and UI version numbers.
Lloyd in San Jose Posted July 23, 2021 Author Posted July 23, 2021 This is what I see... I see that it says internet access disabled. I don't believe this was an issue before, but could be wrong. Thank you for your help.
lilyoyo1 Posted July 23, 2021 Posted July 23, 2021 On 7/23/2021 at 1:01 PM, Lloyd in San Jose said: This is what I see... I see that it says internet access disabled. I don't believe this was an issue before, but could be wrong. Thank you for your help. Expand Its not the issue. Your firmware does need to be updated though
Lloyd in San Jose Posted July 23, 2021 Author Posted July 23, 2021 I just updated the firmware and it works again. Thanks for your help!
MrBill Posted July 23, 2021 Posted July 23, 2021 As pointed out update your firmware to v4.9.0 (there is also a 5.x branch, however don't dive in until you've done some reading, there are several caveats) I'm confused about your expired certificate, because it's not a self signed certificate, so I can't help there. I can tell you that in 2021 there is a better way to access your ISY remotely. Close your ports, remove the port forwarding entirely and use the ISY portal. Secure access via a cloud portal. Yes it's an additional charge but less the $1.00/month. In addition to secure remote access, you get Alexa / Google home integration and free access to cloud nodeservers. 1
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