Trying to use the ISY Portal so that I do not have to Open any ports on the router. That said my IPhone 7 Plus working fine however upgraded another IPhone to 12 PRO MAX and it seems location/GEOFENCE not working using ORCHMOBILINC app on IPHONE. Cannot change settings on the APP when connected to ISY Portal as far as GEOFENCE variables go, yet no issues when using WiFi... Anyone else having issues Also both the IPhone 7 Plus and IPhone 12 PRO MAX on IOS 15.1

Thanks

Roman

to clarify, are you using the ISY Portal, or Mobilinc Connect? 

Edit to clarify:  ISY Portal and Mobilinc Connect are two different portals, only one or the other can be used, they can't be used concurrently.   I suspect you are using Mobilinc Connect as it has geolocation capabilities whereas with ISY portal there is no built in functionality.

If mobilinc connect, please also click the 3 dots in the upper right corner of you post and select "report", and then in the popup window type "please move this to the mobilinc subforum"

Edited October 7, 20214 yr by MrBill

ISY Portal... not Mobilinc Connect

4 hours ago, Roman said:

ISY Portal... not Mobilinc Connect

Make sure that you are allowing location tracking "always" (if that's an option) for the app you are trying to have update your location. It's possible that iOS 15.1 (I think it's still "beta") might have some bugs or could have been that you didn't allow location tracking when you first used the app on the new phone. 

 

6 hours ago, Roman said:

it seems location/GEOFENCE not working using ORCHMOBILINC app on IPHONE

It's also possible that the app finally broke under iOS 15 since it hasn't been updated in 3 years. (4.17 was released 3 years ago).

 

Sounds like it might be something you seek support from MobiLinc. Perhaps @InsteonNut can chime in to see if there's something you can do with existing app or if you need something else. 

 

I received reports that iOS 15.0 broke geo-fencing but was fixed in the early beta of 15.1. Apple hasn't changed anything here with the developer API with regards to geo-fencing, so currently we're waiting for the release of 15.1 to the public to fix this issue Apple introduced. 

If you are able to run 15.1 and you still have trouble with geo-fencing, my best suggestion at this time is to delete your geo-fences and re-create these and turn on the geo-fence notification feature in MobiLinc. That way you'll know that iOS is telling MobiLinc when the boundary is crossed. If your ISY's variable isn't switching from/to 1/0 then you'll know it's a communication issue at that point and not a geo-fence issue.

Wes

On 10/11/2021 at 12:48 PM, InsteonNut said:

I received reports that iOS 15.0 broke geo-fencing but was fixed in the early beta of 15.1. Apple hasn't changed anything here with the developer API with regards to geo-fencing, so currently we're waiting for the release of 15.1 to the public to fix this issue Apple introduced. 

If you are able to run 15.1 and you still have trouble with geo-fencing, my best suggestion at this time is to delete your geo-fences and re-create these and turn on the geo-fence notification feature in MobiLinc. That way you'll know that iOS is telling MobiLinc when the boundary is crossed. If your ISY's variable isn't switching from/to 1/0 then you'll know it's a communication issue at that point and not a geo-fence issue.

Wes

Thanks Wes, well upgraded to IOS 15.1 on my Apple 12 Pro Max.. and Notice unlike my Iphone 7plus running still on version IOS 14.x when I enter GEOFENCE zone, 7Plus consistently updates but my new Iphone 12 running IOS 15.1 do not see the notifications consistently that I have entered or exited my GEOFENCE zone as well or obviously then the variable of me entering/exiting does not change from 0/1 etc.. Though upgrading to IOS 15.1 did start having some success but definately not consistent. Almost as if the software is going into sleep mode ???

Roman

1 hour ago, Roman said:

Thanks Wes, well upgraded to IOS 15.1 on my Apple 12 Pro Max.. and Notice unlike my Iphone 7plus running still on version IOS 14.x when I enter GEOFENCE zone, 7Plus consistently updates but my new Iphone 12 running IOS 15.1 do not see the notifications consistently that I have entered or exited my GEOFENCE zone as well or obviously then the variable of me entering/exiting does not change from 0/1 etc.. Though upgrading to IOS 15.1 did start having some success but definately not consistent. Almost as if the software is going into sleep mode ???

if Your using mobilic and/or mobillinc connect disregard this.

If you're using the ISY portal and Locative App, delete Locative, restart your phone and then re-install Locative.  Both my iPhones had this problem after upgrade from iOS 14.x to iOS15.

@Roman

Did you delete the geofence in MobiLinc? (@InsteonNut suggested this in his reply)

On 10/11/2021 at 12:48 PM, InsteonNut said:

If you are able to run 15.1 and you still have trouble with geo-fencing, my best suggestion at this time is to delete your geo-fences and re-create these and turn on the geo-fence notification feature in MobiLinc

I still haven't updated my iPhone X to 15.x for this reason so can't directly help. However, if all you're trying to do is get geofence to work again you might consider Locative App and ISY Portal + Occupancy Node Server (if you're running 5.x on the ISY). As @MrBill points out it's working on iOS15 using that method. Steps to set this up can be found in the Wiki.

It's possible for some reason Apple might be killing the Mobilinc app or you haven't allowed locations to always active. I know that was a problem for me in iOS14 until making that change. That is in the settings for iOS in "Privacy Settings" ->  "Location Services". Make sure Mobilinc is set to "Always" for "Allow Location Access". If it is already then there should be a purple icon. If it's outlined it's running when needed. Solid purple arrow has recently used location. (I assume this is still the same in iOS15.1, but there could have been some adjustments.)

 

1 hour ago, Geddy said:

@Roman

Did you delete the geofence in MobiLinc? (@InsteonNut suggested this in his reply)

I still haven't updated my iPhone X to 15.x for this reason so can't directly help. However, if all you're trying to do is get geofence to work again you might consider Locative App and ISY Portal + Occupancy Node Server (if you're running 5.x on the ISY). As @MrBill points out it's working on iOS15 using that method. Steps to set this up can be found in the Wiki.

It's possible for some reason Apple might be killing the Mobilinc app or you haven't allowed locations to always active. I know that was a problem for me in iOS14 until making that change. That is in the settings for iOS in "Privacy Settings" ->  "Location Services". Make sure Mobilinc is set to "Always" for "Allow Location Access". If it is already then there should be a purple icon. If it's outlined it's running when needed. Solid purple arrow has recently used location. (I assume this is still the same in iOS15.1, but there could have been some adjustments.)

 

Well I have 2 iPhones iPhone 7 and iPhone 7Plus still running IOS14.x, no issues, Upgraded my phone iPhone 12 Pro Max to IOS 15.1 and having GOEFENCE issues using the app OrchMobiLinc... but only on the iPhone with IOS15.1...  So I would conclude for now that IOS 15.1 is buggy... I do occasionally have the iPhone GEOFENCE work but maybe 10% of the time..

Hopefully next update will fix this issue...

 

Roman

Apparently there is a known issue with geofences and iOS 15.  FWIW, I solved the problem for my wife and I by reinstalling Locative app, it's worked perfectly for us since... (reinstall was early in iOS 15, life, probably during 15.01's cycle)

https://discussions.apple.com/thread/253247480

(skip the marked "answer" and read the rest of the thread)

Hi folks,

Thanks @MrBill for that discussion link. Yes, Apple really has broken something with geo-fencing here that I have no visibility into.

I'm running the latest iOS 15.2 beta and what I see now is iOS 15.2 telling MobiLinc that the phone has "left" the region, but iOS isn't telling MobiLinc when the phone returns to the region.

It seemed more stable on iOS 15.1. At least there I got both Enter and Leave notifications to fire with MobiLinc. 

I'll keep testing their beta releases and update this thread should anything change.

Wes

7 minutes ago, InsteonNut said:

Hi folks,

Thanks @MrBill for that discussion link. Yes, Apple really has broken something with geo-fencing here that I have no visibility into.

I'm running the latest iOS 15.2 beta and what I see now is iOS 15.2 telling MobiLinc that the phone has "left" the region, but iOS isn't telling MobiLinc when the phone returns to the region.

It seemed more stable on iOS 15.1. At least there I got both Enter and Leave notifications to fire with MobiLinc. 

I'll keep testing their beta releases and update this thread should anything change.

Wes

Initially we had the opposite problem... Exit was broken, Enter worked perfectly, reinstall resolved that... not sure I'm looking forward to the next update.

3 hours ago, InsteonNut said:

Hi folks,

Thanks @MrBill for that discussion link. Yes, Apple really has broken something with geo-fencing here that I have no visibility into.

I'm running the latest iOS 15.2 beta and what I see now is iOS 15.2 telling MobiLinc that the phone has "left" the region, but iOS isn't telling MobiLinc when the phone returns to the region.

It seemed more stable on iOS 15.1. At least there I got both Enter and Leave notifications to fire with MobiLinc. 

I'll keep testing their beta releases and update this thread should anything change.

Wes

Thank you Wes for all your assistance... Definitely an issue with IOS version 15.X is what I am concluding.

 

Roman

Locative developer response to an iOS app review earlier this week:

13 minutes ago, wrj0 said:

Locative developer response to an iOS app review earlier this week:

With Locative I had luck with delete and reinstall on two phones.

With Locative I had luck with delete and reinstall on two phones.

@MrBill Thanks, I saw that in your earlier response. Did you have to re-create the Geofences in Locative after deleting/reinstalling?

18 minutes ago, wrj0 said:

Locative developer response to an iOS app review earlier this week:

This makes so much more sense for my iPhones still on version 14.x working without any issues, thank goodness I only updated my iPhone to version IOS 15.1... I can live with this until the fix comes.. I also notice a huge lag in Find My iPhone almost takes 30-60 seconds to sync up to find my iPhone...

 

6 minutes ago, wrj0 said:

@MrBill Thanks, I saw that in your earlier response. Did you have to re-create the Geofences in Locative after deleting/reinstalling?

No such luck, using OrchMobiLinc... Deleted GEOFENCE, in ISY, within then completed deleted and reinstalled OrchMobiLinc, created new GEOFENCE, no success... Though manually can set the variable, did noticed as soon as I upgraded to IOS 15.x that when I would enter and exit the GEOFENCE location was no longer getting notifications that I had entered and existed the GEOFENCE.. every once in a while very very scarce it would work, but as mentioned before seemed to help if I opened the Maps app, Find My iPhone app, and also had just opened the app OrchMobiLinc.. which when opened noticed now gives me the Disconnected from MobiLinc error and then connects within 15-30 seconds.. Definitely I would conclude issue with IOS 15.x

 

Roman

19 minutes ago, wrj0 said:

@MrBill Thanks, I saw that in your earlier response. Did you have to re-create the Geofences in Locative after deleting/reinstalling?

Yes, you do.  I copy/pasted to the 2 links to a Note before deleting the app. 

Don't forget when fine tuning on the tiny map you can pinch out to zoom. 

Also you need to visit settings > Privacy and Locations Services to set "Always" because for some reason that doesn't seem to be an option when the app asks permission for using location.

I didn't do anything on the ISY/portal side.

Edited November 6, 20213 yr by MrBill

Sure enough, deleting/reinstalling Locative and then rebuilding the geofences restored the notifications for me in iOS 15.1.

On 11/6/2021 at 6:48 PM, wrj0 said:

Sure enough, deleting/reinstalling Locative and then rebuilding the geofences restored the notifications for me in iOS 15.1.

Not using Locative but using OrchMobiLinc.  That said we have concluded that IOS 15.1 location services does not work on most apps and more and more posts have confirmed this.

That said I am reading that IOS 15.2 should be out next 2-3 weeks, anyone Beta testing IOS 15.2 and does it fix the location issue that we are experiencing within IOS 15.1 ? 

Curious...

Sure enough, deleting/reinstalling Locative and then rebuilding the geofences restored the notifications for me in iOS 15.1.

After the reinstall, it turns out Locative only worked the first time exiting one of my geofences and the first time entering another geofence at a distant location. Subsequent crossing either boundary no longer triggers Locative. It seems an update to iOS 15.1 is indeed needed to correct this problem.

45 minutes ago, wrj0 said:

It seems an update to iOS 15.1 is indeed needed to correct this problem.

My phone worked for a long time after Locative was reinstalled.   The magic is gone tho, it's not noticing GeoFences anymore, my wifes as stopped as well. 

iOS 15.1 doesn't solve the issue.  Beta 15.2 doesn't either.  It remains to be seen if Apple will get a fix into 1.5.2 but it doesn't look good.

Just received an update and installed IOS 15.1.1. Only notes I see is it improves dropped calls for iPhone 12 and 13.. Doubt that the GEOFENCE got fixed but one can only hope... will see for just installed the update.

Roman

I know that there is no point for any of us to open a case with Apple.  All we would do is spend  a lot of time troubleshooting something that we all know from other posts on the internet is broken for everyone.  I would suggest that everyone go to apple.com/feedback and send a feedback on the topic tho.   

Something along the lines of:  "I'm aware from online posts, including Apple Support forum, that iOS 15 broke GeoFences, what I don't understand is why this is not a priority bug fix.  iOS was released on September 20th and almost 2 months later there is no fix that anyone knows of in sight.  App Developers themselves state they are waiting on Apple."

Apple does human read every /feedback (or they claim they do) but even if they are read by an AI bot getting enough /feedback submitted with the words iOS 15 and GeoFence and broken and bug can't hurt anything.  

Send /feedback to apple today!

Edited November 18, 20213 yr by MrBill