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Posted

For some reason I give her an order and she says "Sorry _______ isnt responding"

At first I thought it might be Harmony Hub related as she wouldn't turn on Apple tv etc.

But she won't turn on devices or scenes either.

 

Any solution is greatly appreciated.

Drew

Posted

That would make sense. I should have thought of that first.

I'll leave it for the day and see if it is back working later this evening.

 

Drew

  • 1 month later...
Posted

I seem to have the same issue again. I checked Amazon status and they seem to be online and functioning.

I did have a quick power outage today so maybe that had something to do with it?

 

Drew

Posted (edited)
6 hours ago, andrew77 said:

I seem to have the same issue again. I checked Amazon status and they seem to be online and functioning.

I did have a quick power outage today so maybe that had something to do with it?

 

Drew

Alexa service seems to be being modified daily in the last month or so for  Ontario, anyway. My Amazon Show has changed screens and styles of responding a lot, lately. It has started to ask about my devices and started trying to show icons of the devices when I command them.

I have never found amazon to admit anything yet.

Sometimes a power cycle of the Alexa device corrects things. It can make the latest version function properly. Like the rest of the device world...it's on a need to know basis and you don't....

Edited by larryllix
Posted
40 minutes ago, andrew77 said:

Still a problem this morning. 
should I restore the ISY?

I'd open the amazon app, click More > Skills & Games > Your Skills (top right) then select the Skill named "ISY Optimized for your Smart Home V3".  Disable the Skill, then re-enable it and re-link.

  • Like 1
Posted

I've done that and when I go back to the webpage it asks if I want to discover devices or cancel.

Not sure what to do there. Don't want to screw this up.

 

Drew

Posted

I've just gone into the furnace room and noticed theres a red LED flashing on my ISY

I'm assuming my issue isnt with the Skill

What do I do now?

 

Drew

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