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UD Mobile App - Local Connection Settings


JTsao

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I have the UD Mobile app working with ISY-Polisy under "Remote Connection Settings" but can't figure out the "Local Connection Settings" under Advanced - can someone tell me what to use for the "Local IP Address" and "Local Port" ?  or anything else that may be missing?

(When I test it says "Error: The Network Connection was lost" - I do have my WiFI SSIDs entered for Local Networks)

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@JTsao Not entirely sure as I can't test currently for not being at home, but you can look at the UD Mobile wiki section.

Local IP should be the IP of the ISY - can be found from your router (if not known). Be sure to include the HTTP:// before the IP address. (not "https" and no "/" at the end of the IP address)

Local port should be 80 - unless you changed settings on the ISY itself (perhaps with ISY on Polisy it might be 8080 - I don't run IoP yet so can't tell you 100% certain, but I've seen some mention the 8080 port for other items.)

If you are able to access the ISY via admin console look at the configuration page and see if you have the HTTP port showing there. If you've set static IP on the IoP you might have the local IP shown there as well. 

 

Last thing to check...make sure "Only Use Local Connection" is turned OFF. This way if you have a remote connection it is still being used when not connected to your home network. The local then is only used when you're on the home network that you setup already.

 

 

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1 hour ago, JTsao said:

I have the UD Mobile app working with ISY-Polisy under "Remote Connection Settings" but can't figure out the "Local Connection Settings" under Advanced - can someone tell me what to use for the "Local IP Address" and "Local Port" ?  or anything else that may be missing?

(When I test it says "Error: The Network Connection was lost" - I do have my WiFI SSIDs entered for Local Networks)

Is this for Android or iOS? I don't see predefined errors within the app with this exact text, so it may be coming in at the Mobile Device OS level. 

Is this the error displayed when pressing the Test Connection button dialog, or is this a Notification pop-out from the top of the screen? If a pop-out this error is only because the app lost the subscription, which will happen if you turn on/off wifi/mobile-data but the app will try to connect again in a few seconds.

Test the local connection without the app accessing SSID or Remote Connection as follows. Temporarily turn on "Only use local connection" then press the Test Local Connection button.  If all works there then turn off "Only use local connection" and try again.  This could narrow the issue to SSID or local credentials.

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