in the configuration I'm setup to Montreal, Canada but it's showing me:

 

Jan/9th/2010

rise: 8:21:53AM

set: 5:05:54PM

 

but when i look it up on the web, it should be:

 

rise: 7:33AM

Set: 4:30PM

Hello richard|007,

 

Please try using your latitude and longitude directly instead of using the region. This will give you much more accurate sunrise/sunset times for your specific location.

 

To do so:

1. Go to Configuration Tab | System

2. Click on Change Location and enter your own latitude and longitude

 

With kind regards,

Michel

 

 

in the configuration I'm setup to Montreal, Canada but it's showing me:

 

Jan/9th/2010

rise: 8:21:53AM

set: 5:05:54PM

 

but when i look it up on the web, it should be:

 

rise: 7:33AM

Set: 4:30PM

Must add that Montreal, QC has wrong Lat/Long info in the configuration, the ones in there looked up on google brings you somewhere in Ontario.

 

Any plans to correct this data?

Any plans to add more cities?

Any way we can put in Custom Location Name?

 

Thanks,

JS

Hello JS,

 

Sincere apologies. Do you have the correct Lat/Long for Montreal? If so, it'll be fixed immediately.

 

We do have plans for adding more cities but I think it would be easier to add Custom names and then use the Locate Me button instead (ISY finds your Lat/Long based on your ISP).

 

With kind regards,

Michel

I used Google found my exact Lat/Long and entered as custom. As for Montreal, you could use 45.5, -73.583333 instead of what is in there now (47.14,-84.39)

Hello jsp, thanks so very much. Updated for 3.1.7.

 

With kind regards,

Michel

What is the correct format for entering the Lat. and Long in the custom config. settings on the isy. Mine is 42.5 and 80.16. I've tried entering these in a multitude of different ways. The only thing that has been acceptable is 42.5. I'm not sure of the format for entering both. Nothing has worked at this point.

Thanks

Brad Miller

Mr. Miller,

 

Please click on the Locate Me button ... it should give you an pretty accurate representation of your lat/long. If you are still having problems, please do send your zip code to support@universal-devices.com and we'll send you the correct lat/long.

 

With kind regards,

Michel

I have the Lat and Long, but whenever i try to put them in i get invalid Lat or invalid Long error I've tried the locate me button, but it doesn't respond.

My Lat is 42.83576 , Long -80.30684. I am able to put in 42.8 as an acceptable input, but anything else and i get errors. I'm sure it's just the format that i'm using to

put in the numbers. An example would be a great help. I've tried 42.83576, -80.30684 to no avail.

Thanks for the help.

Brad Miller

Try it without the minus sign on Longitude.

Tried that. I get invalid Latitude error. I then put in 42.8 only, and it's ok. For some reason it won't accept any additional input.

That is odd as those numbers (without minus) work on my 3.2.6.

I know, weird. I can only get the lat. 42.8 to be accepted. It will not accept any Long. setting. It still seems to work ok. The sunset time is now 8:35.05 which seems close to the actual which is 8:39. When i click on any of the preset cities, only the lat. is displayed. Is this why it only accepts a Lat. setting? Maybe there is a bug in my software.

Brad

What ISY firmware level are you running?

bmiller,

 

Please do be kind enough to contact our support team so that we can figure out what's going on. What you are experiencing is not normal.

 

With kind regards,

Michel

I'm running the latest 3.2.6

Run Help | About, verify that both the Firmware line and UI line show 3.2.6.

 

As Michel suggested opening a Ticket with UDI support is appropriate as the 3.2.6 code does not normally operate as you are experiencing.

Same with my 99i and 994i. Only accepts Lat not Lon. I was able to enter my Lat in decimal format as 42.9xxxxx but in now way shape or form would it accept Lon. Results were good enough with just the Lat value so I didn't bother to mention the issue.

 

-Xathros

Thanks Xathros.

 

The problem is that ISY validates the longitude against the timezone. I suspect you are in Central Time so, you must use -6 for Timezone offset BEFORE trying to set the longitude.

 

Also, in ISY, longitudes are positive.

 

With kind regards,

Michel

This i what i've tried to put in. I've also tried -80.3 for longitude with no luck. 42.8 is acceptable. I guess i'll have to contact udi support.

bmiller

 

Read the post just before your last post. Michel indicates the time offset has to be set to -6 hours before setting Long.

Thanks Xathros.

 

The problem is that ISY validates the longitude against the timezone. I suspect you are in Central Time so, you must use -6 for Timezone offset BEFORE trying to set the longitude.

 

Also, in ISY, longitudes are positive.

 

With kind regards,

Michel

 

I'm GMT-5 Eastern. I try to enter the Lat, Lon and get Invalid Lat as an error. I've tried but positive and negative Lon with the same result every time. I selected NYC from the list and only see the Lat in the field so I don't have an example to imitate with my data. Exactly how should the Lat/Lon pair be formatted for entry ?

 

-Xathros

bmiller

 

Run Help | About and verify Firmware and Ui both show 3.2.6. I am on 3.2.6 and have separate Lat and Long input fields.

Xathros,

 

For some reason the validation routine does not work with GMT -5 and 40/80 lat/long. This might be something wrong with our validation routine but it's pretty basic. It only works with Central Time ( GMT -6).

 

With kind regards,

Michel

I'm in the same boat. -5 GMT offset doesn't work with the 40 lat 80 long settings. There must be a lot of people with the same problem who are just using the closest city on the programmed list and not the custom setting.