Jbernstein Posted April 15, 2022 Posted April 15, 2022 (edited) As of this morning, Alexa seems unable to connect to any of my Insteon scenes. I had thought that by moving to an ISY994i, I'd get around Insteon's awful hub issues, but that appears not to be the case. Anyone have a workaround yet? EDIT: Y'all, I'm dumb. It was an unrelated Echo problem. I assumed it was related to today's Insteon shenanigans, but indeed it was not. Edited April 15, 2022 by Jbernstein
Bumbershoot Posted April 15, 2022 Posted April 15, 2022 Mine are working as normal, but I've never had an Insteon hub involved in my setup in any way whatsoever.
Athlon Posted April 15, 2022 Posted April 15, 2022 (edited) No issues here today. Have you've programmed your 'spokens' in your Portal? I assume you've linked your Alexa app with 'ISY Optimized for Smarthome V3'? Edited April 15, 2022 by Athlon
lilyoyo1 Posted April 15, 2022 Posted April 15, 2022 1 hour ago, Jbernstein said: As of this morning, Alexa seems unable to connect to any of my Insteon scenes. I had thought that by moving to an ISY994i, I'd get around Insteon's awful hub issues, but that appears not to be the case. Anyone have a workaround yet? Provide details. Firmware and UI. How do you have things set up. What process did you use. Saying it doesn't work doesn't provide any information for us to use to help you
genenaples Posted April 15, 2022 Posted April 15, 2022 My insteon hub is down, no connection, insteon community forums are down, does anyone else have issues?
Jbernstein Posted April 15, 2022 Author Posted April 15, 2022 Scratch this. I had an unrelated Echo problem that I simply assumed was related to the Insteon outage today. Integration via the Alexa app seems perfectly functional.
genenaples Posted April 15, 2022 Posted April 15, 2022 Alexa integration is down as well, as of 10pm last night EST
MrBill Posted April 15, 2022 Posted April 15, 2022 2 minutes ago, Jbernstein said: Scratch this. I had an unrelated Echo problem that I simply assumed was related to the Insteon outage today. Integration via the Alexa app seems perfectly functional. Since this thread is uneeded I'm going to ask @Geddy to close it.... Before it becomes a secondary insteon shut down thread... we already have enough of those discussions.
genenaples Posted April 15, 2022 Posted April 15, 2022 1 hour ago, Jbernstein said: As of this morning, Alexa seems unable to connect to any of my Insteon scenes. I had thought that by moving to an ISY994i, I'd get around Insteon's awful hub issues, but that appears not to be the case. Anyone have a workaround yet? EDIT: Y'all, I'm dumb. It was an unrelated Echo problem. I assumed it was related to today's Insteon shenanigans, but indeed it was not. Can you advise whats going on with Insteon? I just factory reset my hub like an idiot.
lilyoyo1 Posted April 15, 2022 Posted April 15, 2022 (edited) 4 minutes ago, genenaples said: Can you advise whats going on with Insteon? I just factory reset my hub like an idiot. They've shut down. No longer exist. Nothing we can do here for hub users. Your only recourse would be to purchase a polisy and the insteon USB stick 2448a7 (easily found on Amazon/eBay). If you happen to have an instructor 2413s or 2413u you can use that with polisy as well. Edited April 15, 2022 by lilyoyo1
lilyoyo1 Posted April 15, 2022 Posted April 15, 2022 (edited) 11 minutes ago, MrBill said: Since this thread is uneeded I'm going to ask @Geddy to close it.... Before it becomes a secondary insteon shut down thread... we already have enough of those discussions. I think @Geddyshould put the banner up letting hub users know insteon has shut down and we are unable to provide support for them. I've seen a couple of posts from hub users already. would be nice to add a note with the plms that work with Polisy and link to buy polisy Edited April 15, 2022 by lilyoyo1
genenaples Posted April 15, 2022 Posted April 15, 2022 4 minutes ago, lilyoyo1 said: They've shut down. No longer exist. Nothing we can do here for hub users. Your only recourse would be to purchase a polisy and the insteon USB stick 2448a7 (easily found on Amazon/eBay). If you happen to have an instructor 2413s or 2413u you can use that with polisy as well. 1 hour ago, Jbernstein said: Can you advise whats going on with Insteon? I just factory reset my hub like an idiot. Confused, they just shut down, with now warning? I dont understand
MrBill Posted April 15, 2022 Posted April 15, 2022 6 minutes ago, genenaples said: Can you advise whats going on with Insteon? I just factory reset my hub like an idiot. I'm going to add here... for anyone using a 2245 Insteon HUB that hasn't yet factory reset it... DO NOT FACTORY RESET IT. There's a reddit thread that indicates users can migrate to Home Assistant. I don't know alot about it yet, but I will... my son's house is effected. I order an rPi this morning to try what's been suggested.
MrBill Posted April 15, 2022 Posted April 15, 2022 1 minute ago, lilyoyo1 said: I think @Geddyshould put the banner up letting hub users know insteon has shut down and we are unable to provide support for them. I've seen a couple of posts from hub users already I think we need to put it all into the smarthome section because it's going to keep coming no matter what we do.... It appears 2245 hub users can migrate to Home Assistant using that hub, but I haven't done it yet.
lilyoyo1 Posted April 15, 2022 Posted April 15, 2022 1 minute ago, MrBill said: I think we need to put it all into the smarthome section because it's going to keep coming no matter what we do.... It appears 2245 hub users can migrate to Home Assistant using that hub, but I haven't done it yet. That would be good if they can. He could add that info as well. The Smarthome section would work but i figured a banner would stand out more and get their attention
LSR Posted April 15, 2022 Posted April 15, 2022 7 minutes ago, lilyoyo1 said: They've shut down. No longer exist. Nothing we can do here for hub users. Your only recourse would be to purchase a polisy and the insteon USB stick 2448a7 (easily found on Amazon/eBay). If you happen to have an instructor 2413s or 2413u you can use that with polisy as well. How do you know they shut down? My insteon hub and Alexa integration also stopped working last night. If they've actually shut down in fact, that would be good to know.
LSR Posted April 15, 2022 Posted April 15, 2022 20 minutes ago, genenaples said: My insteon hub is down, no connection, insteon community forums are down, does anyone else have issues? Yes - ditto here. And Insteon phone support appears down, too. Constant busy.
MrBill Posted April 15, 2022 Posted April 15, 2022 I started a 2245 cloud server shut down thread in the Smarthome section... lets try to keep all 2245 cloud shut down discussion there.
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