upstatemike Posted October 3, 2022 Posted October 3, 2022 I haven't needed to log into Polisy for awhile and now I can't recall how to do it. I looked at the Wiki and it said to add Polisy to ISY finder: This results in I tried replacing "policy" with the actual IP address and get the same response. The IP address is reserved and shows as online and active in my router. I tried entering https://192.168.0.10:8443/desc in my browser and get "connection refused". I know my brain function is rapidly deteriorating but I used to know how to do this... What am I forgetting?
oberkc Posted October 3, 2022 Posted October 3, 2022 FWIW, mine uses HTTPS: and port 8443. I noticed your finder used HTTP only. Have you tried replacing, in the "input" screen, the IP address in place of the word "polisy"?
Geddy Posted October 3, 2022 Posted October 3, 2022 1 hour ago, upstatemike said: I tried entering https://192.168.0.10:8443/desc in my browser and get "connection refused". If on a browser try: https://polisy:3000/ If that doesn't work then sub the IP address (https://192.168.0.10:3000) First time you will probably get this warning (or something similiar) Take a look at the Polisy User Guide in the Wiki for when you can't find the Polisy https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Can't_Find_Polisy
larryllix Posted October 3, 2022 Posted October 3, 2022 While on this subject, what is with the login via ISY Portal that takes you back to Polisy to login again, every time? I thought only one login was necessary last update. It seems the login process has gone haywire again.
larryllix Posted October 3, 2022 Posted October 3, 2022 1 hour ago, upstatemike said: I haven't needed to log into Polisy for awhile and now I can't recall how to do it. I looked at the Wiki and it said to add Polisy to ISY finder: This results in I tried replacing "policy" with the actual IP address and get the same response. The IP address is reserved and shows as online and active in my router. I tried entering https://192.168.0.10:8443/desc in my browser and get "connection refused". I know my brain function is rapidly deteriorating but I used to know how to do this... What am I forgetting? This must be new to me also. Did you mean IoP? I have never heard of logging in to polisy via ISY finder. My URL is http://192.168.0.165:3000/dashboard I never use https.
upstatemike Posted October 3, 2022 Author Posted October 3, 2022 15 minutes ago, Geddy said: If on a browser try: https://polisy:3000/ If that doesn't work then sub the IP address (https://192.168.0.10:3000) First time you will probably get this warning (or something similiar) Take a look at the Polisy User Guide in the Wiki for when you can't find the Polisy https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Can't_Find_Polisy Thanks but using port 3000 still gives me connection refused
upstatemike Posted October 3, 2022 Author Posted October 3, 2022 1 hour ago, tazman said: Have you tried http://192.168.0.10:8080/desc This also gives me Connection Refused
upstatemike Posted October 3, 2022 Author Posted October 3, 2022 28 minutes ago, oberkc said: FWIW, mine uses HTTPS: and port 8443. I noticed your finder used HTTP only. Have you tried replacing, in the "input" screen, the IP address in place of the word "polisy"? yup, tried that
upstatemike Posted October 3, 2022 Author Posted October 3, 2022 11 minutes ago, larryllix said: This must be new to me also. Did you mean IoP? I have never heard of logging in to polisy via ISY finder. My URL is http://192.168.0.165:3000/dashboard I never use https. No IoP just Polisy.
tazman Posted October 3, 2022 Posted October 3, 2022 19 minutes ago, upstatemike said: This also gives me Connection Refused Can you verify that IoP is running?
Geddy Posted October 3, 2022 Posted October 3, 2022 @upstatemike Are you physically near the Polisy? Make sure the lights on the front have just a solid light on the left. Are you able to ping the IP? I don't ever try to access Polisy through the ISY Launcher, but it can be done as you're attempting. I just use Firefox or Chrome with the IP address. Sometimes routers do not correctly route "Polisy" locally. And even though you say you have a reservation for that port have you confirmed by logging into the router that the Polisy is indeed at that IP? Showing in the "Attached Devices" or however your router shows it?
upstatemike Posted October 3, 2022 Author Posted October 3, 2022 15 minutes ago, tazman said: Can you verify that IoP is running? I'm not using IoP. I'm just trying to log into Polisy.
tazman Posted October 3, 2022 Posted October 3, 2022 1 minute ago, upstatemike said: I'm not using IoP. I'm just trying to log into Polisy. There is some confusion for me now. Are you trying to get to the command line where you would use Putty?
upstatemike Posted October 3, 2022 Author Posted October 3, 2022 12 minutes ago, Geddy said: @upstatemike Are you physically near the Polisy? Make sure the lights on the front have just a solid light on the left. Are you able to ping the IP? I don't ever try to access Polisy through the ISY Launcher, but it can be done as you're attempting. I just use Firefox or Chrome with the IP address. Sometimes routers do not correctly route "Polisy" locally. And even though you say you have a reservation for that port have you confirmed by logging into the router that the Polisy is indeed at that IP? Showing in the "Attached Devices" or however your router shows it? Yes the light is correct. I have verified that Polisy is actually at the expected address. Ping responds fine.
tazman Posted October 3, 2022 Posted October 3, 2022 (edited) @upstatemike https://192.168.0.10 in a browser should go to PG2 http://192.168.0.10:3030 in a browser should go to PG3 http://192.168.0.10:8080 should access IoP on the local network Then in Putty 192.168.0.10 Port 22 you can SSH into the command line Edited October 3, 2022 by tazman 1
upstatemike Posted October 3, 2022 Author Posted October 3, 2022 1 minute ago, tazman said: There is some confusion for me now. Are you trying to get to the command line where you would use Putty? No, I'm trying to get to the PG2 GUI where you start and stop Node Servers etc. I am running a few Node Servers for Hue, Lifx, and so on but not using IoP as I still use an ISY994.
Solution tazman Posted October 3, 2022 Solution Posted October 3, 2022 7 minutes ago, upstatemike said: No, I'm trying to get to the PG2 GUI where you start and stop Node Servers etc. I am running a few Node Servers for Hue, Lifx, and so on but not using IoP as I still use an ISY994. I have not used PG2 in a while and just now I had to put in https:// to get it to come up so you should try https://192.168.0.10/login 1
Geddy Posted October 3, 2022 Posted October 3, 2022 14 minutes ago, upstatemike said: I'm trying to get to the PG2 GUI AH! The 3000 is for PG3. I've been trying to get you there. PG2 should just be straight up https://192.168.0.10
upstatemike Posted October 3, 2022 Author Posted October 3, 2022 3 minutes ago, tazman said: I have not used PG2 in a while and just now I had to put in https:// to get it to come up so you should try https://192.168.0.10/login OK that worked! It told me it was not a secure connection but let me proceed. Don't know why it refused http if it is not secure but whatever. Thanks for the help... I'll write it down so I don't forget again. 1 1
Geddy Posted October 3, 2022 Posted October 3, 2022 @upstatemike WOW! If we had known you were trying to access "old school" PG2 we probably could have resolved it long ago. Everybody was helping you reach PG3 login. All the other information should have sent you into the PG3 log in. If you're not seeing that then it seems that the Polisy isn't up to date. Have you updated the Polisy to even be running PG3 and IoP? You probably need to file a ticket with UDI to get the process of updating the Polisy if it is an older device. You don't have to run anything in PG3/IoP, but should probably at least update it to have it available.
upstatemike Posted October 3, 2022 Author Posted October 3, 2022 35 minutes ago, Geddy said: @upstatemike WOW! If we had known you were trying to access "old school" PG2 we probably could have resolved it long ago. Everybody was helping you reach PG3 login. All the other information should have sent you into the PG3 log in. If you're not seeing that then it seems that the Polisy isn't up to date. Have you updated the Polisy to even be running PG3 and IoP? You probably need to file a ticket with UDI to get the process of updating the Polisy if it is an older device. You don't have to run anything in PG3/IoP, but should probably at least update it to have it available. It says version 2.2.8. It says there is a 2.2.11 available, is that what you mean?
Geddy Posted October 3, 2022 Posted October 3, 2022 6 hours ago, upstatemike said: It says version 2.2.8. It says there is a 2.2.11 available, is that what you mean? Not entirely. But certainly update that, if possible. The underlying updates are complicated (at this point); that's why I suggested opening a support ticket to get the help and steps to properly update without causing too many issues (if possible).
upstatemike Posted October 3, 2022 Author Posted October 3, 2022 44 minutes ago, Geddy said: Not entirely. But certainly update that, if possible. The underlying updates are complicated (at this point); that's why I suggested opening a support ticket to get the help and steps to properly update without causing too many issues (if possible). Not that complicated. I hit update and it did. Checked for additional updates and none were found. Removed the Lifx Node Server that I no longer use. Updated the Hue Node Server to reflect extensive changes there. Not doing much with the Sonos and Weatherflow Node Servers at the moment so ignoring those. No plans to use Z-Wave. The other main thing I use is Elk motion sensors but they communicate directly with the ISY994 so not affected by Polisy. I think I am good to go.
oberkc Posted October 3, 2022 Posted October 3, 2022 8 hours ago, Geddy said: You don't have to run anything in PG3/IoP, but should probably at least update it to have it available. If my experience is typical, I would be hesitant to do so if planning to keep running PG2 and ISY. Performing a recent update on my IoP caused my PG2/ISY relationship to fail.
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