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I need a reminder how to login to Polisy


upstatemike
Go to solution Solved by tazman,

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Posted

I haven't needed to log into Polisy for awhile and now I can't recall how to do it. I looked at the Wiki and it said to add Polisy to ISY finder:

437743729_Screenshot2022-10-02203929.thumb.png.4daec4c7a6c67d42fb5fd99d63f71b93.png

This results in 

460370995_Screenshot2022-10-02204748.png.5eebbb6f32580860ad7b157e3f28e678.png

I tried replacing "policy" with the actual IP address and get the same response. The IP address is reserved and shows as online and active in my router.

I tried entering https://192.168.0.10:8443/desc in my browser and get "connection refused". 

788907004_Screenshot2022-10-02205506.png.3ca69e103f8548fecec44b1895f1f987.png

I know my brain function is rapidly deteriorating but I used to know how to do this... What am I forgetting?

 

Posted

FWIW, mine uses HTTPS: and port 8443.  I noticed your finder used HTTP only.  Have you tried replacing, in the "input" screen, the IP address in place of the word "polisy"?

Posted
1 hour ago, upstatemike said:

I tried entering https://192.168.0.10:8443/desc in my browser and get "connection refused". 

If on a browser try:  https://polisy:3000/

If that doesn't work then sub the IP address (https://192.168.0.10:3000)

First time you will probably get this warning (or something similiar)

image.png

 

 

Take a look at the Polisy User Guide in the Wiki for when you can't find the Polisy

https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Can't_Find_Polisy

 

Posted

While on this subject, what is with the login via ISY Portal that takes you back to Polisy to login again, every time?

I thought only one login was necessary last update. It seems the login process has gone haywire again.

Posted
1 hour ago, upstatemike said:

I haven't needed to log into Polisy for awhile and now I can't recall how to do it. I looked at the Wiki and it said to add Polisy to ISY finder:

437743729_Screenshot2022-10-02203929.thumb.png.4daec4c7a6c67d42fb5fd99d63f71b93.png

This results in 

460370995_Screenshot2022-10-02204748.png.5eebbb6f32580860ad7b157e3f28e678.png

I tried replacing "policy" with the actual IP address and get the same response. The IP address is reserved and shows as online and active in my router.

I tried entering https://192.168.0.10:8443/desc in my browser and get "connection refused". 

788907004_Screenshot2022-10-02205506.png.3ca69e103f8548fecec44b1895f1f987.png

I know my brain function is rapidly deteriorating but I used to know how to do this... What am I forgetting?

 

This must be new to me also. Did you mean IoP? I have never heard of logging in to polisy via ISY finder.

My URL is http://192.168.0.165:3000/dashboard

I never use https.

Posted
15 minutes ago, Geddy said:

If on a browser try:  https://polisy:3000/

If that doesn't work then sub the IP address (https://192.168.0.10:3000)

First time you will probably get this warning (or something similiar)

image.png

 

 

Take a look at the Polisy User Guide in the Wiki for when you can't find the Polisy

https://wiki.universal-devices.com/index.php?title=Polisy:User_Guide#Can't_Find_Polisy

 

Thanks but using port 3000 still gives me connection refused

Posted
28 minutes ago, oberkc said:

FWIW, mine uses HTTPS: and port 8443.  I noticed your finder used HTTP only.  Have you tried replacing, in the "input" screen, the IP address in place of the word "polisy"?

yup, tried that

Posted
11 minutes ago, larryllix said:

This must be new to me also. Did you mean IoP? I have never heard of logging in to polisy via ISY finder.

My URL is http://192.168.0.165:3000/dashboard

I never use https.

No IoP just Polisy.

Posted

@upstatemike Are you physically near the Polisy?  Make sure the lights on the front have just a solid light on the left. 

Are you able to ping the IP?

I don't ever try to access Polisy through the ISY Launcher, but it can be done as you're attempting. I just use Firefox or Chrome with the IP address. Sometimes routers do not correctly route "Polisy" locally. 

And even though you say you have a reservation for that port have you confirmed by logging into the router that the Polisy is indeed at that IP? Showing in the "Attached Devices" or however your router shows it? 

 

Posted
1 minute ago, upstatemike said:

I'm not using IoP. I'm just trying to log into Polisy.

There is some confusion for me now.  Are you trying to get to the command line where you would use Putty?

Posted
12 minutes ago, Geddy said:

@upstatemike Are you physically near the Polisy?  Make sure the lights on the front have just a solid light on the left. 

Are you able to ping the IP?

I don't ever try to access Polisy through the ISY Launcher, but it can be done as you're attempting. I just use Firefox or Chrome with the IP address. Sometimes routers do not correctly route "Polisy" locally. 

And even though you say you have a reservation for that port have you confirmed by logging into the router that the Polisy is indeed at that IP? Showing in the "Attached Devices" or however your router shows it? 

 

Yes the light is correct. I have verified that Polisy is actually at the expected address. Ping responds fine.

Posted (edited)

@upstatemike

https://192.168.0.10 in a browser should go to PG2

http://192.168.0.10:3030 in a browser should go to PG3

http://192.168.0.10:8080 should access IoP on the local network

Then in Putty 192.168.0.10 Port 22 you can SSH into the command line

Edited by tazman
  • Like 1
Posted
1 minute ago, tazman said:

There is some confusion for me now.  Are you trying to get to the command line where you would use Putty?

No, I'm trying to get to the PG2 GUI where you start and stop Node Servers etc. I am running a few Node Servers for Hue, Lifx, and so on but not using IoP as I still use an ISY994.

  • Solution
Posted
7 minutes ago, upstatemike said:

No, I'm trying to get to the PG2 GUI where you start and stop Node Servers etc. I am running a few Node Servers for Hue, Lifx, and so on but not using IoP as I still use an ISY994.

I have not used PG2 in a while and just now I had to put in https:// to get it to come up so you should try https://192.168.0.10/login

  • Like 1
Posted
14 minutes ago, upstatemike said:

I'm trying to get to the PG2 GUI

AH! The 3000 is for PG3. I've been trying to get you there. 

PG2 should just be straight up https://192.168.0.10

 

Posted
3 minutes ago, tazman said:

I have not used PG2 in a while and just now I had to put in https:// to get it to come up so you should try https://192.168.0.10/login

OK that worked! It told me it was not a secure connection but let me proceed. Don't know why it refused http if it is not secure but whatever. Thanks for the help... I'll write it down so I don't forget again.

  • Like 1
  • Haha 1
Posted

@upstatemike WOW! If we had known you were trying to access "old school" PG2 we probably  could have resolved it long ago. Everybody was helping you reach PG3 login.

All the other information should have sent you into the PG3 log in. If you're not seeing that then it seems that the Polisy isn't up to date.

Have you updated the Polisy to even be running PG3 and IoP? You probably need to file a ticket with UDI to get the process of updating the Polisy if it is an older device. You don't have to run anything in PG3/IoP, but should probably at least update it to have it available. 

 

Posted
35 minutes ago, Geddy said:

@upstatemike WOW! If we had known you were trying to access "old school" PG2 we probably  could have resolved it long ago. Everybody was helping you reach PG3 login.

All the other information should have sent you into the PG3 log in. If you're not seeing that then it seems that the Polisy isn't up to date.

Have you updated the Polisy to even be running PG3 and IoP? You probably need to file a ticket with UDI to get the process of updating the Polisy if it is an older device. You don't have to run anything in PG3/IoP, but should probably at least update it to have it available. 

 

It says version 2.2.8. It says there is a 2.2.11 available, is that what you mean?

Posted
6 hours ago, upstatemike said:

It says version 2.2.8. It says there is a 2.2.11 available, is that what you mean?

Not entirely. But certainly update that, if possible. The underlying updates are complicated (at this point); that's why I suggested opening a support ticket to get the help and steps to properly update without causing too many issues (if possible). 

 

Posted
44 minutes ago, Geddy said:

Not entirely. But certainly update that, if possible. The underlying updates are complicated (at this point); that's why I suggested opening a support ticket to get the help and steps to properly update without causing too many issues (if possible). 

 

Not that complicated. I hit update and it did. Checked for additional updates and none were found. Removed the Lifx Node Server that I no longer use. Updated the Hue Node Server to reflect extensive changes there. Not doing much with the Sonos and Weatherflow Node Servers at the moment so ignoring those. No plans to use Z-Wave. The other main thing I use is Elk motion sensors but they communicate directly with the ISY994 so not affected by Polisy. I think I am good to go.

Posted
8 hours ago, Geddy said:

You don't have to run anything in PG3/IoP, but should probably at least update it to have it available. 

If my experience is typical, I would be hesitant to do so if planning to keep running PG2 and ISY.  Performing a recent update on my IoP caused my PG2/ISY relationship to fail.  

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