Having trouble with remote access. I set my belkin router to forward port 443 using my isy's IP and TCP. when I try to connect from an outside computer to the device IP I get a site not found message.

Thanks,

Arhur

Did you enable Internet access in your ISY?

Hi grossmd,

 

Are you trying to access your ISY using your ISP's IP address?

 

Please do ensure that your port forwarding rule still points to ISY. Sometimes, ISY's IP address changes especially when it's on DHCP.

 

With kind regards,

Michel

Yes , I am using the ISY IP ( which I got from the network box of the systems tab) and the router rule applies. I used port 443 but noticed 80 is also listed. do I need a rule for 80?

Arthur

I only forward port 80.

 

I use port 800 externally and internally use port 80.

 

My ISY is on port 192.168.0.170 - so my forward looks like this

 

TCP forward

external port - 800

internal port - 80

destination IP - 192.168.0.170

 

My WAN IP (given to me by my ISP and visible in the status section of your router or even easier - just go to whatismyip.com) is, say, 169.154.20.13 - so when I'm away I log on to

 

http://169.154.20.13:800

 

The reason I use 800 instead of 80 is that some ISP's scan their IP range for web servers and will give you grief if they find one. If you don't care about this you can just forward your port 80 and skip the :800 part as http will take you to port 80 by default.

 

mark

Hello Arthur,

 

As Mark suggested in great detail, you should be using the external IP address (you can usually find this under the status tab in your router's admin pages).

 

Unlike Mark, I would have to totally discourage you from opening port 80 simply because all the traffic between you and ISY will be clear text and thus anyone could sniff/replay and even capture your credentials. Please do stick with port 443.

 

With kind regards,

Michel

Thanks, to all. Was obviously using the wrong IP. Works great now. My understanding is that I might lose my cable modems IP from time to time. Is there away around having to recheck and reset system to acount for that?

Thanks

Hi grossmd,

 

Excellent. What you need to do is:

1. Assign a static IP address for your ISY (Configuration/System tab)

2. Make sure the static IP address for your ISY is not in the DHCP range for your router

3. Have your router forwarded to the address set in 2

4. Get a free dynamic dns account such as DynDNS.com, ods.org, etc. (one that your router supports) and configure your router with it.

 

 

In short, we are making your router accessible via a name (dynamic dns) rather than an IP. So, even if your IP changes, you can access your system because dyn dns takes care of mapping between IP and name.

 

With kind regards,

Michel