Don Posted December 28, 2022 Posted December 28, 2022 I have been using the 994 for years and Now have the eisy. can't seem to get the setup to work?? Also how do we connect the PLM
GJ Software Products Posted December 28, 2022 Posted December 28, 2022 (edited) You gotta have DHCP enabled on your router, UDMobile will get you started but you can connect an Ethernet cable to the RJ-45 port, it'll pull DHCP from your router, then you can look in the DHCP clients list to find the assigned IP address. Or, just using ISY finder it should show up. If you don't see it in your clients list after a couple min. check layer 1 (link lights) 'cuz if you got a good connection it should get DHCP and Finder or UDMobile should be able to find it. PLM you gotta connect to a USB port, need adapter if you got a DB-9 like me. Edited December 28, 2022 by GJ Software Products
Solution Techman Posted December 28, 2022 Solution Posted December 28, 2022 If you have the 2413S PLM then you need the USB to Serial conversion cables Serial PLM Kitfds - Universal Devices (universal-devices.com)
Geddy Posted December 29, 2022 Posted December 29, 2022 22 hours ago, Don said: Also how do we connect the PLM Looks like Universal Devices has run out of stock of the kits @Techman linked to. If you need it quickly you can order the following from Amazon: DB9 to USB cable - https://a.co/iCM8M4v Cat5 to DB9 adaptor - https://a.co/e1jGLpW You'll need to know the pin out to connect the correct adaptors. I know @Brian H always does a great job explaining that. I have never tried to construct a cable. Pin out info from @Brian H: RJ45-1 to DB9S-2, RJ45-7 to DB9S-5 and RJ45-8 to DB9S-3. That would be the signals originating on the PLM. (Source post) 22 hours ago, Don said: Now have the eisy. can't seem to get the setup to work? What steps have you tried? It's fairly simple using UD Mobile following the information card that came with the eisy. I did run into some issue on initial setup, but have tried again and been able to connect it fairly quickly, both wired and wireless configuration. Make sure you have the most current version of UD Mobile on your phone. Additional help can be found in the UD Wiki - https://wiki.universal-devices.com/index.php?title=UD_Mobile#eisy_WiFi_Configuration Also there are some videos on YouTube showing the setup process that are linked in the wiki.
Don Posted January 4, 2023 Author Posted January 4, 2023 Thanks everyone, Just waiting on the PLM cable. Also on the waiting list for the 2413U
Techman Posted January 4, 2023 Posted January 4, 2023 As of 1/4/2023, the PLM cable kits are back in stock at UD Serial PLM Kitfds - Universal Devices (universal-devices.com)
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