photogeek54 Posted January 26, 2023 Posted January 26, 2023 New Eisy v5.5.4 is just coming up and appears to be interviewing the devices (Zwave? Insteon? ) forever. This is following a restore from my ISY994Z. I haven't plugged in the Insteon PLM yet (may not use it anymore), could that be the problem? Message on the screen says "please do not power off/unplug the system or make adjustments to linked/attached devices". Do I dare reboot it? I was at the following step in the migration: When Eisy / Polisy restarts, it automatically does the following: Writes you Z-Wave network into the ZMatter Z-Wave controller Interviews every Z-Wave device in the Z-Wave nework, creating/updating nodes, programs and scenes.
tmorse305 Posted January 26, 2023 Posted January 26, 2023 @photogeek54, if you're not going to use Insteon anymore make sure it's disabled or it will hunt for any Insteon devices that are in your system.
photogeek54 Posted January 26, 2023 Author Posted January 26, 2023 So i've unchecked insteon support and rebooted the eisy. I got system busy again but this time is showed "refreshing views". If it had previously said "looking for insteon I would have saved me many hours. I didn't have the option of unchecking insteon support the first time the system came up as the system busy started immediately. A note in the migration instructions about this might save someone else some time. NEW PROBLEM: the eisy refreshed the views and system busy has gone away! But all my zwave devices have the red circle with a line through it. I tried restoring the zwave and synchronizing update with interview on one device but still no go.
tmorse305 Posted January 27, 2023 Posted January 27, 2023 @photogeek54, As you can see from my screen shot I don't use Z-wave so the z-wave gurus are going to need to jump in here to help you.
Michel Kohanim Posted January 27, 2023 Posted January 27, 2023 @photogeek54, Please submit a ticket. With kind regards, Michel
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