j.rieff Posted February 12, 2023 Posted February 12, 2023 As few weeks ago my ISY994i decided it was time for a long nap. After sending it back to its parent, it was determine that repairs were not possible. So, an eisy order was placed. The unit has arrived, but I forgot about the new cabling even though I already was using the Serial PLM. I just did not read all the sentences while looking at the configuration of the eisys. The cabling will be arriving in the next couple of days. I was operating ISY994i at FW 5.0.16C successfully for several years with no problems. For some unexplained reason I decided to upgrade to FW 5.3.4. Prior to the upgrade I captured a backup under 5.0.16C. After the FW update, I captured a new backup. the configuration and programs did not change between backups. My system configuration is right now exclusively Insteon. I just read the about support for the new i3 devices. Hopefully, Insteon will send the specs. Based on an email to their support center they intend to do this. Unfortunately, I need to replace one of my outlets since a painter decided he needed to keep pushing the setup buttons which has rendered the device non-functional. All he needed to do was asked and I would have turned on the outlet. That is another story. I also was using ISY Portal. I just discovered UD Mobile. I did logon to UD Mobile. I did find my credentials for the old ISY994i. I was already using IoX for the Admin Console. I have looked at many of the posts concerning migrating to eisy. Everything seems to be straightforward (I think). Here are a few observations. Please correct me if I am wrong. I will probably use the wired configuration since that it what I was using before. 1. Use UD Mobile when setting up the eisy. 2. Make sure you register for the free ISY Portal license even if your license is currently active. 3. Make sure you select Insteon devices in the Configuration menu. Since I currently do not have any Z-Wave devices I can unselect Z-Wave. 4. Use either backup to restore my Network configuration. I was previous using a static IP address. I have read all the posts indicating this may not be the best approach, so I will need to make sure DHCP is selected in the Network Configuration menu. 5. Restore PLM. Maybe step 4 and 5 are switched. Not sure. 6. From some of the posts, it appears I may need to go to each device and restore it. Not sure about the battery related devices (e.g. Motion Sensor 1 and Motion Sensor II, 1 to 8 button switch). I also have some wired 8-button swtiches. 7. When I fire up IoX for the eisy, make sure I delete reference to the old ISY994i and Select Refresh to find the new eisy device. 8. All should be good. 9. Be patient since the network scan may take awhile. I know there is something I am missing. Any recommendations will be much appreciated.
DennisC Posted February 12, 2023 Posted February 12, 2023 4 minutes ago, j.rieff said: As few weeks ago my ISY994i decided it was time for a long nap. After sending it back to its parent, it was determine that repairs were not possible. So, an eisy order was placed. The unit has arrived, but I forgot about the new cabling even though I already was using the Serial PLM. I just did not read all the sentences while looking at the configuration of the eisys. The cabling will be arriving in the next couple of days. I was operating ISY994i at FW 5.0.16C successfully for several years with no problems. For some unexplained reason I decided to upgrade to FW 5.3.4. Prior to the upgrade I captured a backup under 5.0.16C. After the FW update, I captured a new backup. the configuration and programs did not change between backups. My system configuration is right now exclusively Insteon. I just read the about support for the new i3 devices. Hopefully, Insteon will send the specs. Based on an email to their support center they intend to do this. Unfortunately, I need to replace one of my outlets since a painter decided he needed to keep pushing the setup buttons which has rendered the device non-functional. All he needed to do was asked and I would have turned on the outlet. That is another story. I also was using ISY Portal. I just discovered UD Mobile. I did logon to UD Mobile. I did find my credentials for the old ISY994i. I was already using IoX for the Admin Console. I have looked at many of the posts concerning migrating to eisy. Everything seems to be straightforward (I think). Here are a few observations. Please correct me if I am wrong. I will probably use the wired configuration since that it what I was using before. 1. Use UD Mobile when setting up the eisy. 2. Make sure you register for the free ISY Portal license even if your license is currently active. 3. Make sure you select Insteon devices in the Configuration menu. Since I currently do not have any Z-Wave devices I can unselect Z-Wave. 4. Use either backup to restore my Network configuration. I was previous using a static IP address. I have read all the posts indicating this may not be the best approach, so I will need to make sure DHCP is selected in the Network Configuration menu. 5. Restore PLM. Maybe step 4 and 5 are switched. Not sure. 6. From some of the posts, it appears I may need to go to each device and restore it. Not sure about the battery related devices (e.g. Motion Sensor 1 and Motion Sensor II, 1 to 8 button switch). I also have some wired 8-button swtiches. 7. When I fire up IoX for the eisy, make sure I delete reference to the old ISY994i and Select Refresh to find the new eisy device. 8. All should be good. 9. Be patient since the network scan may take awhile. I know there is something I am missing. Any recommendations will be much appreciated. First, Don't upgrade right now. Since this weekend, there has been an issue with the upgrade packages button, just hold off until that is resolved. When you are ready, make sure to upgrade packages first, to the latest version of firmware, then follow this guide: https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Migration 1
j.rieff Posted February 12, 2023 Author Posted February 12, 2023 @DennisC Thanks. I did not find that Wiki article in my searching. That spells it out quite well. When you say don't upgrade right now, are you referring to upgrading the eisy FW or delaying overall installation of the eisys with all its steps (including restoring the PLM and backup)? Thanks for such a quick response. You must already be tired of the NFL Network coverage.
DennisC Posted February 12, 2023 Posted February 12, 2023 I suggest you do nothing until the current issue is resolved. You can monitor the support post to know when everything is safe to continue. The current migration firmware for eisy is v5.5.5 and until now, it has performed the best when migrating. Therefore, you will want to be on at least v5.5.5 before migrating to eisy. Since most of the time, each firmware release is better than the previous, especially for migrating, you want to be on the latest release before migrating. Following the directions, you should upgrade packages and then take a backup. So, I suggest you wait until the current issue is taken care of before migrating and start by upgrading packages.
j.rieff Posted February 12, 2023 Author Posted February 12, 2023 Just thought of one more question I forgot to put in the original post. There is a slot for a Micro SD card. Is it necessary to install a Micro SD card before I do the initial setup or is this something that can be added later? I know my original ISY994i had an 8G card installed from the factory. Thanks and apologies for throwing in a new question. Brain cells were all not in synch.
j.rieff Posted February 12, 2023 Author Posted February 12, 2023 @DennisC Thanks. I need to wait for the cable to be delivered so waiting a few more days will not hurt. I have gotten use to all the programs, especially the ones that monitor the motion sensors and turn on the lights in the garage and on the driveway. So, I will wait until I see a thumbs up on FW 5.5.5.
DennisC Posted February 12, 2023 Posted February 12, 2023 1 minute ago, j.rieff said: Just thought of one more question I forgot to put in the original post. There is a slot for a Micro SD card. Is it necessary to install a Micro SD card before I do the initial setup or is this something that can be added later? I know my original ISY994i had an 8G card installed from the factory. Thanks and apologies for throwing in a new question. Brain cells were all not in synch. If you are talking about the eisy, I don't believe it has a SD card slot. These are the eisy specs from UD sales page: Specs HARDWARE: Intel Celeron Quad Core @2.9GHz | 8GB RAM | 60GB Storage | TPM 2.0 WiFi 6 | Bluetooth 5.2 | 1 x Gigabit Ethernet | 4 x USB Ports | 2 x 4K HDMI Ports Internal NVMe slot can extend storage to 1TB No additional storage is needed.
j.rieff Posted February 12, 2023 Author Posted February 12, 2023 @DennisC That is interesting. I am looking at the back of my eisys right now. Going from left to right, the following ports are visible: USB, Headphone Jack, HDMI, small pin size hole for factory reset, another HDMI, Power, and Ethernet. Right above the Headphone Jack is a Micro SD card slot and it is labeled with the Micro SD card symbol. Still looking at the back as a reference point, on the right short side is what appears to be a locking port and there are 3 additional USB ports on the left short side. Power button is on the
TRI0N Posted February 12, 2023 Posted February 12, 2023 6 minutes ago, j.rieff said: @DennisC That is interesting. I am looking at the back of my eisys right now. Going from left to right, the following ports are visible: USB, Headphone Jack, HDMI, small pin size hole for factory reset, another HDMI, Power, and Ethernet. Right above the Headphone Jack is a Micro SD card slot and it is labeled with the Micro SD card symbol. Still looking at the back as a reference point, on the right short side is what appears to be a locking port and there are 3 additional USB ports on the left short side. Power button is on the What did your power supply look like? Did it come with a Choice of US or European 2 Prong attachments?
DennisC Posted February 12, 2023 Posted February 12, 2023 14 minutes ago, j.rieff said: @DennisC That is interesting. I am looking at the back of my eisys right now. Going from left to right, the following ports are visible: USB, Headphone Jack, HDMI, small pin size hole for factory reset, another HDMI, Power, and Ethernet. Right above the Headphone Jack is a Micro SD card slot and it is labeled with the Micro SD card symbol. Still looking at the back as a reference point, on the right short side is what appears to be a locking port and there are 3 additional USB ports on the left short side. Power button is on the That doesn't necessarily mean UD is supporting the port.
MrBill Posted February 13, 2023 Posted February 13, 2023 21 hours ago, DennisC said: That doesn't necessarily mean UD is supporting the port. I hadn't noticed that slot until this series of posts... and you're right it's probably an unsupported port, but OMG wouldn't it have been nice if UD had used it for migration. Pop your MicroSD out of the 994 pop it into the slot on eisy and watch the migration move forth. 1
DennisC Posted February 13, 2023 Posted February 13, 2023 9 minutes ago, MrBill said: I hadn't noticed that slot until this series of posts... and you're right it's probably an unsupported port, but OMG wouldn't it have been nice if UD had used it for migration. Pop your MicroSD out of the 994 pop it into the slot on eisy and watch the migration move forth. Maybe, but I can think of several things that could go wrong........ For some people, it might have been a safer bet to use file backup rather than moving the SD card. I guess we will never know.
tazman Posted February 13, 2023 Posted February 13, 2023 Michel did list the micro SD card in the specs in the thread where he introduced the eisy 1
Geddy Posted February 13, 2023 Posted February 13, 2023 On 2/12/2023 at 11:50 AM, j.rieff said: There is a slot for a Micro SD card. Is it necessary to install a Micro SD card before I do the initial setup or is this something that can be added later? Just to be sure - currently there's no need to add any microSD card to the eisy. (Pic from UDI site) Interesting that it was left off the UD site as far as specs go (nice catch @tazmanto link it to the specs posted last year). Mine is mostly covered up by the ZMatter dongle currently so didn't want to shut it down to test adding a card. @MrBill interesting thought to have used that to migrate. Would have probably been a bigger programming issue rather than the restore backup option. 1
j.rieff Posted February 14, 2023 Author Posted February 14, 2023 @MrBill @Geddy @DennisC The install basically went OK. I first tried the wired approach since my original install was next to the router and network hubs. I could see it polling the network hub, but the UD Mobile app just kept spinning. So, I started over using the WiFi approach. It is sitting next to one of my Mesh Network nodes. All was good with that approach. I may need to move it nearer where my laptop/desktop resides since many of the Update/Reboot/.... commands use beeps to indicate completion. Oh well, that is for another day Now, onto the Restore ISY using my 5.3.4 backup. Hopefully, it is good since using the 5.0.16C backup did not work.
DennisC Posted February 14, 2023 Posted February 14, 2023 1 hour ago, j.rieff said: @MrBill @Geddy @DennisC All was good with that approach. I may need to move it nearer where my laptop/desktop resides since many of the Update/Reboot/.... commands use beeps to indicate completion. FYI, if you are referring to eisy, be aware that it does not have a speaker.
j.rieff Posted February 14, 2023 Author Posted February 14, 2023 Yes - eisy. I was just referring to the indicator that said the device would beep 4 times after performing the Update Packages selection. This was a response in the Admin console. As I mentioned, Id did not know if a set of beeps actually occurred. It is still Restoring from the backup. From other posts, I understand this might take awhile. So, just standing by.
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