Moving from Polisy to New Eisy

[tlightne]

Received my new Eisy and have it connected to my network and upgraded to 5.7.0 with FreeBSD at 13.2.

I am going to be moving from Polisy 5.7.0 FreeBSD 13.1 with internal Zmatter board and PG3x 3.2.4.

I have completed a backup of my Polisy including a Zwave backup. I will be moving the Polisy internal Zmatter board to the EISY USB enclosure.

When I get ready to complete the move I assume I restore my backup from Polisy to Eisy, power down Eisy and connect to my existing PLM reboot Eisy. At this time I assume  insteon and Zwave should be operational. Is that a good assumption? 

Do I simply do a restore of my PG3x node servers to Eisy since they are already PG3x from Polisy?

Can I add the Eisy to the PG3x dashboard ahead of time?

Then I will complete the Portal migration to the Eisy which will also transfer the Node server licenses correct?

As always thank you for your help.... 

[Geddy]

@tlightne I think @bpwwer mentioned in the past there was a migration for Polyglot only to go from PG3 to PG3x "back in the day" when people were moving from Polisy to eisy. I don't think there's a method to migrate Polisy PG3x to eisy PG3x currently. Since the node servers are assigned to the UUID it might require UDI Support to move the license(s) to the new device. 

Perhaps Bob or @bmercier can chime in with if there's a process.

Otherwise open a support ticket:  https://www.universal-devices.com/my-tickets

As for moving from the IoX and ZMatter portions I think the migration steps in the wiki still apply:

https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Migration

 

[tlightne]

@Geddy  Thank you for the response. I thought the migration process for LOX and Zmatter were going from 994 500 zwave to polisy/eisy Zmatter.. Since I am moving the Zmatter board to the Eisy all the data should be there already. Sometimes I am too logical so that may not be correct..

[jec6613]

Following, because I haven't installed my eisy yet for similar reasons.  Also because Polisy is still actually really good hardware.

[Geddy]

3 hours ago, tlightne said:

I thought the migration process for LOX and Zmatter were going from 994 500 zwave to polisy/eisy Zmatter

If you read the link I posted there are specific directions to go from Polisy to eisy.  

https://wiki.universal-devices.com/index.php?title=Eisy:User_Guide#Preparing_for_Migration_from_Eisy_/_Polisy

I haven’t attempted such a move so only going off what is written in the wiki and lots of posts in the past that the directions worked when they followed them. 
 

Again, the PG3x might change things. As I think the node server migration process was only intended for PG3 on Polisy, but now that many have PG3x on Polisy I don’t know if the portal migration will still transfer the license. You might want to open a support ticket to ask that specific question if not answered here by others over the weekend. 

[bpwwer]

There is no automated way to "migrate" a PG3x installation to another hardware device.

The current PG3x backup process backs up hardware specific information.  If that is restored to different hardware, it won't work without updating all of the hardware specific settings.  At this time, there's no documented process to update that hardware specific information.

My recommendation is to document the configuration of your node servers before hand.  Then do all the IoX/z-wave migrations and get the eisy working for those.  Then do the portal PG3x license migration.  Lastly, install all the node servers** to the same slots and configure them using the information you collected originally.

** You may have to use the re-install option to do the install as PG3x probably thinks there is already a node server installed (from the IoX restore).

[tlightne]

@bpwwer  Bob Thank you...

 

[tlightne]

Opened a ticket with UD Support and Michel responded today. I am posting my data from the ticket as well as Michel's response. See @bpwwer response above for PG3x migration to Eisy.

Terry Lightner

reported

2 days ago

 

I am going to be moving from Polisy 5.7.0 FreeBSD 13.1 with internal Zmatter board and PG3x 3.2.4.

I have read the Eisy Users guide but it refers to migration to the eisy for Zwave. I am confused.

I have completed a backup of my Polisy including a Zwave backup. I will be moving the Polisy internal Zmatter board to the USB enclosure for us on the Eisy..

When I get ready to complete the move I assume I restore my backup from Polisy to Eisy, power down Eisy and connect to my existing PLM reboot Eisy. At this time I assume  insteon and Zwave should be operational. Is that a good assumption? 

Do I simply do a restore of my PG3x node servers to Eisy since they are already PG3x from Polisy?

Can I add the Eisy to the PG3x dashboard ahead of time?

Then I will complete the Portal migration to the Eisy which will also transfer the Node server licenses correct?

Michel Kohanim

replied

6 hours ago

 

Hi Terry,

Yes. But, once you restore your backup, you will also need to make sure both INSTEON and Z-Wave checkboxes are checked in Admin Console/Configuration tab.

Please do not try to add node servers from polisy to eisy ahead of time. They are all going to point locally to eisy. So, once done migrating IoX, then migrate PG3x.

I will be doing the move to Eisy on Wednesday or Thursday this weel and will update results when complete.

 

[tlightne]

Well that did not go as planned. I have restored my backup from Polisy to Eisy plugged in the PLM to eisy and booted up the Eisy. It looks like all the Insteon devices have restored to Eisy and Eisy can talk to them Zwave is another story. The Eisy is doing a query and trying to restore the Zwave devices but they are naming them as ZW not ZY devices. I removed one window sensor from the system and readded it and it is also added back in as a ZW not ZY. Just FYI there is no longer an option to restore or backup Zwave when I look in Zwave on Admin Consol...   

I was able to run my Node servers on Eisy by doing the portal migration then reinstalling the node servers on Eisy.   

I have updated my ticket to UD and awaiting a reply.

 

Edited September 21, 2023 by tlightne

[tlightne]

Chris Jahn

replied

30 minutes ago

 

Hi Terry,

>>I have completed a backup of my Polisy including a Zwave backup. I will be moving the Polisy internal Zmatter board to the USB enclosure for us on the Eisy..

If you were using ZMatter Z-Wave on Polisy (i.e. 'ZY' nodes) and its somehow reverted back to original Z-Wave when you restored your backup onto eisy, the best thing would be to:

1) Restore your Polisy backup onto eisy again

2) Go to configuration tab and press "Migrate to ZMatter Z-Wave" and then choose the "Start using the ZMatter Z-Wave+ dongle without migration"

3) Restart IoX

From there you should see and operate your Z-Wave devices correctly on eisy

Restored lox backup one more time and rebooted Eisy. This time Zwave came up as it should have and all my devices are now working. 

[DennisC]

19 hours ago, tlightne said:

Just FYI there is no longer an option to restore or backup Zwave when I look in Zwave on Admin Consol... 

Backing up Zwave is from the top level Zwave menu. This needs to be done before backing up eisy.

[tlightne]

@DennisC I had already completed both the iox and Zwave backup from Polisy. After restoring to Eisy the option was not available to backup Zwave. All has been resolved at this point and Everything is running on Eisy..