Kentinada Posted January 11 Posted January 11 My Ring StickUp Motion Camera which was working fine has quit working or at least the node server/plugin has quit. I did upgrade to 5.8.0 firmware today so I'm not sure if that is related or not. When I test the Ring device from the AC, it fails. See Event viewer log attached. Also attaching the dashboard view of the Ring Node Server and everything there looks OK I think. Any ideas where to start?
Kentinada Posted January 11 Author Posted January 11 It is something on the EISY/Node Server side. I enabled notifications in the Ring app and it works fine. But no motion message was sent from my EISY. Very simple notification program: Front Door Motion - [ID 001D][Parent 001C] If '07-Front Porch / Ring / Front Door (Motion)' is switched Motion Then // This is a Message sent to UD Mobile Set 'Notification Controller / UD Mobile' Send Message To Kent Sound 'default' Content 9 Notification ID (ID=9) Else - No Actions - (To add one, press 'Action') I get nothing.
Solution Kentinada Posted January 11 Author Solution Posted January 11 I re-installed the Node Server and it is once again working. Not sure if this was related to the 5.8.0 update or not but at least it's working again. 1
Geddy Posted January 11 Posted January 11 @Kentinada glad you got it working. I was going to suggest that you make sure the Remote Access is enabled and active. Some of us had issues a while back and noticed that the remote access was enabled and configured, but not active. On the Portal account check here: 1
Kentinada Posted January 11 Author Posted January 11 @Geddy Thanks for the idea. The re-install seems to have worked. I did check the portal remote connection just now too and it's all good. Thanks! 1
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