eisy5226 Admin Console won't Display Realtime Status of Devices

[MMelamed]

Hello None of my instant switch is showing a live status on my Admin Console. I have an Eisy5226 device Firmware 5.8.0. Can someone please tell me how to fix this issue? 

Edited February 7, 2024 by MMelamed

[Michel Kohanim]

@MMelamed,

I responded to your ticket. 

With kind regards,
Michel