bmercier Posted June 11 Posted June 11 Hello everyone, This is the support thread for PG3x v3.2.27. 1 Quote
Mecheng70 Posted June 11 Posted June 11 Question for you. I have 5.8.3 and 3.2.22, can I update the PG3x to 3.2.27 from the my.iso portal? Or does that attempt to pull both the IoX and PG3x? Quote
Geddy Posted June 11 Posted June 11 @Mecheng70 I'm not sure that updating from the portal has been suggested lately. As far as I know there hasn't been a way to only update one portion of the system. Update instructions/process: Quote
dwengrovitz Posted June 11 Posted June 11 (edited) I tried updating PG3X from my eisy via the Admin Console. The update seemed to progress ok, and I rebooted when the message came up saying it was time to. My Insteon switches came back online and appear functional, but none of my seven plugins came back online. PG3X shows it's at version 3.2.27 with status "connected", and IOX is at version 5.8.3 also with status "connected" as shown on the PG3X plugin dashboard. All plugins show as "disconnected". Rebooted from the Admin Console again, same result. Powered off and on, same result. Any suggestions? I can provide log files if needed. Edited June 11 by dwengrovitz Quote
Techman Posted June 11 Posted June 11 After the update on my eisy everything shows as connected. Maybe try running the update again. Quote
dwengrovitz Posted June 12 Posted June 12 @Techman Thanks for the suggestion. I ran the update again, but no change. Quote
bmercier Posted June 12 Author Posted June 12 1 hour ago, dwengrovitz said: I tried updating PG3X from my eisy via the Admin Console. The update seemed to progress ok, and I rebooted when the message came up saying it was time to. My Insteon switches came back online and appear functional, but none of my seven plugins came back online. PG3X shows it's at version 3.2.27 with status "connected", and IOX is at version 5.8.3 also with status "connected" as shown on the PG3X plugin dashboard. All plugins show as "disconnected". Rebooted from the Admin Console again, same result. Powered off and on, same result. Any suggestions? I can provide log files if needed. That's very strange that all of them don't start. Can you check the plugin logs? Does anything show at all when starting? Quote
auger66 Posted June 12 Posted June 12 Updated eisy from .22 to .27 without issue. All plugins started. Quote
EricBarish Posted June 12 Posted June 12 Had to restart each node on plugin dashboard to get them connected. Roomba node not connecting. Quote
dwengrovitz Posted June 12 Posted June 12 (edited) 1 hour ago, bmercier said: Can you check the plugin logs? Does anything show at all when starting? I checked the logs for the individual plugins and they all seem to end with this: 2024-06-11 18:27:41,658 MQTT udi_interface.interface INFO interface:_disconnect: MQTT Unexpected disconnection. Trying to reconnect in 10 seconds. rc: 7 The system log on PGX3 does have additional information populated after that time but nothing that jumped out at me as an issue (though I'm not quite sure exactly what should be there). Edited June 12 by dwengrovitz Quote
sjenkins Posted June 12 Posted June 12 7 hours ago, dwengrovitz said: I checked the logs for the individual plugins and they all seem to end with this: 2024-06-11 18:27:41,658 MQTT udi_interface.interface INFO interface:_disconnect: MQTT Unexpected disconnection. Trying to reconnect in 10 seconds. rc: 7 The system log on PGX3 does have additional information populated after that time but nothing that jumped out at me as an issue (though I'm not quite sure exactly what should be there). I had that same thing but just on my developer local plugins. All the betas and production ran. @bmercier I ended up having to pip install the idi_interface, even though it’s in my requirements . Found that out by ssh in and trying to run locally. I blamed me, and still do, but it was the same log message. Hope that helps a bit. Quote
bmercier Posted June 12 Author Posted June 12 9 hours ago, dwengrovitz said: I checked the logs for the individual plugins and they all seem to end with this: 2024-06-11 18:27:41,658 MQTT udi_interface.interface INFO interface:_disconnect: MQTT Unexpected disconnection. Trying to reconnect in 10 seconds. rc: 7 The system log on PGX3 does have additional information populated after that time but nothing that jumped out at me as an issue (though I'm not quite sure exactly what should be there). Please login to PG3 and try this: System | Reinstall all plugins Quote
dwengrovitz Posted June 12 Posted June 12 16 minutes ago, bmercier said: Please login to PG3 and try this: System | Reinstall all plugins I had actually already tried a reinstall, but did it again. No change. All plugins still show as disconnected. Quote
EricBarish Posted June 12 Posted June 12 here is the error code I get with the romba node. This keeps repeating. I will add it to the romba PG3 tab 2024-06-12 07:25:54.883 MainThread udi_interface INFO polylogger:set_basic_config: set_basic_config: enable=True level=30 2024-06-12 07:25:54.885 MainThread udi_interface INFO __init__:<module>: UDI interface initializing 2024-06-12 07:25:54.885 MainThread udi_interface INFO __init__:<module>: User=000db9560c24_4 2024-06-12 07:25:54.886 MainThread udi_interface INFO __init__:<module>: Home=/var/polyglot/pg3/ns/000db9560c24_4 2024-06-12 07:25:54.886 MainThread udi_interface INFO __init__:<module>: Node Server Path=/var/polyglot/pg3/ns/000db9560c24_4 2024-06-12 07:25:54.887 MainThread udi_interface INFO __init__:<module>: PG3INIT=eyJ1dWlkIjoiMDA6MGQ6Yjk6NTY6MGM6MjQiLCJwcm9maWxlTnVtIjo0LCJsb2dMZXZlbCI6IklORk8iLCJ0b2tlbiI6IkpFVi1PWlIlaHl4K0Y4QjMiLCJtcXR0SG9zdCI6ImxvY2FsaG9zdCIsIm1xdHRQb3J0Ijo4ODgzLCJzZWN1cmUiOjEsImlzUEczeCI6dHJ1ZSwicGczVmVyc2lvbiI6IjMuMi4yNyIsImlzeVZlcnNpb24iOiI1LjguMyIsImVkaXRpb24iOiJGcmVlIn0= 2024-06-12 07:25:54.887 MainThread udi_interface INFO __init__:<module>: Loading interface module 2024-06-12 07:25:55.524 MainThread udi_interface INFO interface:<module>: Loading MQTT module 2024-06-12 07:25:55.800 MainThread udi_interface INFO interface:<module>: MQTT module loaded 2024-06-12 07:25:57.143 MainThread udi_interface INFO __init__:<module>: Loading udi_interface module 2024-06-12 07:25:57.145 MainThread udi_interface INFO __init__:<module>: Loading node module 2024-06-12 07:25:57.145 MainThread udi_interface INFO __init__:<module>: Loading custom module 2024-06-12 07:25:57.146 MainThread udi_interface INFO __init__:<module>: Loading isy module 2024-06-12 07:25:57.146 MainThread udi_interface INFO __init__:<module>: Loading OAuth module 2024-06-12 07:25:57.148 MainThread udi_interface INFO __init__:<module>: UDI interface initialized 2024-06-12 07:25:57.148 MainThread udi_interface INFO __init__:<module>: UDI Python Interface for Polyglot version 3 3.3.12 Starting... 2024-06-12 07:25:57.415 MainThread udi_interface ERROR udi_interface:write: Traceback (most recent call last): 2024-06-12 07:25:57.415 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db9560c24_4/roomba-poly.py", line 19, in <module> 2024-06-12 07:25:57.416 MainThread udi_interface ERROR udi_interface:write: from roomba import Roomba 2024-06-12 07:25:57.417 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db9560c24_4/roomba.py", line 42, in <module> 2024-06-12 07:25:57.418 MainThread udi_interface ERROR udi_interface:write: from collections import Mapping 2024-06-12 07:25:57.418 MainThread udi_interface ERROR udi_interface:write: ImportError 2024-06-12 07:25:57.418 MainThread udi_interface ERROR udi_interface:write: : 2024-06-12 07:25:57.419 MainThread udi_interface ERROR udi_interface:write: cannot import name 'Mapping' from 'collections' (/usr/local/lib/python3.11/collections/__init__.py) Quote
Ryan S Posted June 12 Posted June 12 After upgrading, half my plugins were showing disconnected. There were a few that I could get back online after restarting them but there are three that do nothing after a restart and still show as disconnected. They are Sense / Sonos / Climacell. What is the best course of action to bring them back online: Reinstall All Plugins? Do the update again? Or try something else? Quote
bmercier Posted June 12 Author Posted June 12 6 hours ago, EricBarish said: here is the error code I get with the romba node. This keeps repeating. I will add it to the romba PG3 tab 2024-06-12 07:25:57.148 MainThread udi_interface INFO __init__:<module>: UDI Python Interface for Polyglot version 3 3.3.12 Starting... 2024-06-12 07:25:57.415 MainThread udi_interface ERROR udi_interface:write: Traceback (most recent call last): 2024-06-12 07:25:57.415 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db9560c24_4/roomba-poly.py", line 19, in <module> 2024-06-12 07:25:57.416 MainThread udi_interface ERROR udi_interface:write: from roomba import Roomba 2024-06-12 07:25:57.417 MainThread udi_interface ERROR udi_interface:write: File "/var/polyglot/pg3/ns/000db9560c24_4/roomba.py", line 42, in <module> 2024-06-12 07:25:57.418 MainThread udi_interface ERROR udi_interface:write: from collections import Mapping 2024-06-12 07:25:57.418 MainThread udi_interface ERROR udi_interface:write: ImportError 2024-06-12 07:25:57.418 MainThread udi_interface ERROR udi_interface:write: : 2024-06-12 07:25:57.419 MainThread udi_interface ERROR udi_interface:write: cannot import name 'Mapping' from 'collections' (/usr/local/lib/python3.11/collections/__init__.py) The plugin is trying to load module collections, but it can't find it. Try to reinstall this plugin (or all of them using System | reinstall all). If the module properly requires the module, it will get installed and will start to work. If it does not, then please try to contact the author using the plugin specific forum. Quote
bmercier Posted June 12 Author Posted June 12 3 hours ago, Ryan S said: After upgrading, half my plugins were showing disconnected. There were a few that I could get back online after restarting them but there are three that do nothing after a restart and still show as disconnected. They are Sense / Sonos / Climacell. What is the best course of action to bring them back online: Reinstall All Plugins? Do the update again? Or try something else? Reinstall all plugins. 1 Quote
EricBarish Posted June 12 Posted June 12 summitted problem to Roomba specific forum. Tried system reinstall and delete/ fresh install. Quote
mdfled Posted June 12 Posted June 12 I"m having issues with the YoLink node server after the last update. AC will show the YoLinkSetup node as connected, and then drops the "Connected" status indicator after the node server is up and running for a few minutes. I've tried rebooting several times (both NS and eisy) with nothing changing after the reboots. Even though I didn't change anything, I've verified my user credentials in the NS and they are correct. I can see the Notification Controller NS and it is working, connected and functioning, it is only the YoLink NS that seems to be having trouble starting up. Running the error logging and restarting the NS I get the following error: yoLink_init_V3:__init__: Exception - init- MQTT: Unsupported callback API version: version 2.0 added a callback_api_version, see docs/migrations.rst for details The NS screen in the PG shows "connected" after the error posted to the log, so I'm guessing the error isn't the problem? I can upload error logs or logs if it will help. Any help would be appreciated! Quote
bmercier Posted June 13 Author Posted June 13 16 hours ago, mdfled said: I"m having issues with the YoLink node server after the last update. AC will show the YoLinkSetup node as connected, and then drops the "Connected" status indicator after the node server is up and running for a few minutes. I've tried rebooting several times (both NS and eisy) with nothing changing after the reboots. Even though I didn't change anything, I've verified my user credentials in the NS and they are correct. I can see the Notification Controller NS and it is working, connected and functioning, it is only the YoLink NS that seems to be having trouble starting up. Running the error logging and restarting the NS I get the following error: yoLink_init_V3:__init__: Exception - init- MQTT: Unsupported callback API version: version 2.0 added a callback_api_version, see docs/migrations.rst for details The NS screen in the PG shows "connected" after the error posted to the log, so I'm guessing the error isn't the problem? I can upload error logs or logs if it will help. Any help would be appreciated! I know nothing about Yolink, but based on the log, I believed it probably uses mqtt to connect to devices. If so, the plugin needs to be updated by the author. I recommend you post on the plugin's forum. The author needs to change this: https://eclipse.dev/paho/files/paho.mqtt.python/html/migrations.html#versioned-the-user-callbacks Quote
mdfled Posted June 13 Posted June 13 Thanks for the reply. I found an error that the API was broken (I'm paraphrasing) and searched the forums. I found one of your posts about a new API that was breaking Node Servers. You suggested if the error occurred the user should delete and recreate the NS. I did what you suggested in the other post and the NS started working and all the YoLink devices showed up in AC. I still had to fix some programs as I think they were broken with the broken NS, but the repair was fairly simple, I just had to make a couple of changes to the If line of my program. Thought I'd update you, in case you get other messages that a NS failed after the latest update. Quote
btreinders Posted June 13 Posted June 13 (edited) Upgrade took a long time and I was on the latest and once complete I rebooted. After an hour or so and not getting the notification I set up to let me know my programs are running I logged into the AC. I would then try to login to PG3x and the AC would immediately pop up a busy window and PG3x would give an error and not let me login. Meanwhile I was getting notifications that plugins were starting but much much slower than a normal reboot. Once I got the last one I was finally able to login to PG3x and 3 plugins were not running and hitting start would result in a message saying it was already running. So I rebooted again and that reboot went like normal, quick start up and notification that my programs were running came in the timeframe it should. I went back to PG3x and Holiday, Wake-On-Lan and Ping were still not showing as running. Stopping, starting, restarting, nothing worked so I just reinstalled them individually and now all is good. Edited June 15 by btreinders Quote
4481hoods Posted June 13 Posted June 13 So the big question. Should you upgrade. If everything is working good. Should you take a chance and mess everything up. What are the benefits. Quote
mbking Posted June 13 Posted June 13 42 minutes ago, 4481hoods said: So the big question. Should you upgrade. If everything is working good. Should you take a chance and mess everything up. What are the benefits. I'm going to wait. No features in this update I have to have right now. Everything is running nicely right now. Quote
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