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Upgrade from 5.8.4 to 5.8.4.1 Issues


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Posted

Completed Upgrade.  Downloaded new GUI.  Cleared apps in Java.  Reinstalled Gui. Shutdown EISY. Disconnected power for 30s and then plugged back in. Noticed the following:

  1. Once Gui comes up, top green buttons for Automatically write changes and Include battery devices cannot be turned off when clicking them.
  2. After about 5m, a box pops up stating to Authenticate ISY.  When I put login and password in and click ok, a box pops up and says the system has been restarted Please start a new session.
  3. When I go to config tab and portal tab there is no connection to Portal

Any help or suggestions would be appreciated.

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Posted

does it come back to life when you disable Zigbee? (you should be able to do this in spite of the error popups you'll get in the admin console, though you may have to hit save once or twice)

  • Solution
Posted

Thanks to @Michel Kohanim for getting me back up and running.  I opened ticket and he responded with:

Please reboot using the following method:

1. Press/hold power button -> red

2. Click again -> blue

Everything working again.

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Posted
41 minutes ago, TheA2Z said:

Thanks to @Michel Kohanim for getting me back up and running.  I opened ticket and he responded with:

Please reboot using the following method:

1. Press/hold power button -> red

2. Click again -> blue

Everything working again.

Yup, count me among the healed! A big thanks to Michel for such a quick fix, and over a weekend too. :-)

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