Issue with notifications on iPad

[bob123]

I’ve been using UD Mobile on my iPhone since it was first released.  It’s an outstanding interface to my automation. 
 

I recently tried to use the installed UDM on my iPad.  It all works okay, except the  for notifications. When I hit the notifications icon, I get

ERROR.  The operation couldn’t be completed.  No APNS token specified before fetching FCM Token.

Tried deleting the app, restoring from a fresh backup of my iPhone install.

Any help appreciated.

[Geddy]

@bob123 Is the ipad using the portal to connect to the device (Polisy or eisy)? I found an old post that seemed to indicate it might be an issue if not using the portal to connect. But since that's old not sure if that's been fixed in a more recent version of UD Mobile. 

You might also want to review the wiki if it might help:

https://wiki.universal-devices.com/UD_Mobile#Notification_Plugin_Errors

 

[bob123]

Thanks.

Definitely using the portal to connect.  I looked at the wiki- it might be outdated as I can view the api key on both devices (dated 8/11/23 so not recently modified), but not sure what to do next as differences in current UI.

[Javi]

17 hours ago, bob123 said:

I’ve been using UD Mobile on my iPhone since it was first released.  It’s an outstanding interface to my automation. 
 

I recently tried to use the installed UDM on my iPad.  It all works okay, except the  for notifications. When I hit the notifications icon, I get

ERROR.  The operation couldn’t be completed.  No APNS token specified before fetching FCM Token.

Tried deleting the app, restoring from a fresh backup of my iPhone install.

Any help appreciated.

Can you share a screenshot of the error.  This does not appear to be an app issued error, but an APN (Apple Push Notification) error.  With the exact text and context we can do a better search.

[bob123]

Here’s a screenshot.  
 

It’s a 6th gen ipad on iPadOS 17.72

[bob123]

@Javi - any insight into the issue based on the error message