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Cannot add Matter plug using UD ver 1.2.1


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Posted

Hi @Javi, I sent feedback via TestFlight but I thought I would add it here too.  Tell me if you don't want it here.

 

I tried to add a KASA WiFi Smart Plug.  I was able to scan the QR code and enter my WiFi credentials but then I received this error.  Thank you for working on this new capability!  On an iPhone running 18.3.1

Photo Feb 13 2025, 8 25 22 PM.png

Posted

Hi @tmorse305,

Thanks, here is prefered.  About 90+ percent of Test Flight feedback in useless, so I don't check often. Most feedback is anonymous user saying "not working" or "having trouble"  without any other context.

I'll have to look into this as Apple States the Matter developer profile is not needed in production, but it appears iOS is not allowing Matter commissioning to start in production. I did not test this as my devices already have a developer profile.

  • Like 1
  • 2 weeks later...
Posted

Updates:

We are working on a couple of issues. 

The "rendezvous" error in UD Mobile is firmware related for some, but not all, users and we hope to have a new build in the next week. 

The "Could not write characteristic" error is being encountered for all users on iOS devices for Matter BLE Wi-Fi commissioning. iOS is blocking communication to Bluetooth for a characteristic (UUID) used by Matter devices. We are looking into the issue with Apple. So, currently BLE commissioning for Matter devices from an iOS device will not work, but Matter should work for IP, Thread, and previously commissioned WiFi devices.

 

  • Like 2
  • 2 weeks later...
Posted
On 2/25/2025 at 12:30 PM, Javi said:

but Matter should work for IP, Thread, and previously commissioned WiFi devices.

Hi @Javi, I'm not sure what you mean by this.  My matter plug is WiFi not Thread.  Is there a way to commission it without using BLE?  I only see the BLE choice in UD Mobile.

Posted
On 3/5/2025 at 7:59 PM, tmorse305 said:

Hi @Javi, I'm not sure what you mean by this.  My matter plug is WiFi not Thread.  Is there a way to commission it without using BLE?  I only see the BLE choice in UD Mobile.

Currently not with iOS, only Android.

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