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ELK Status Labels Issue After Upgrade


mbking

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Posted

After upgrading to OS 14.3 & IoX 6, status labels in the ELK plugin are shown as numbers and not the corresponding text in UD Mobile and eisy-ui. Status labels are shown properly in the Admin Console(Java). I’ve also noticed that the ELK plugin disconnects and then reconnects when viewing the plugin in UD Mobile under Settings and logging into eisy-ui. 
 

Anyone else seeing this behavior?

Posted
On 9/29/2025 at 3:21 AM, mbking said:

After upgrading to OS 14.3 & IoX 6, status labels in the ELK plugin are shown as numbers and not the corresponding text in UD Mobile and eisy-ui. Status labels are shown properly in the Admin Console(Java). I’ve also noticed that the ELK plugin disconnects and then reconnects when viewing the plugin in UD Mobile under Settings and logging into eisy-ui. 
 

Anyone else seeing this behavior?

Try rebooting eisy and after full start up, sync UD Mobile.

Posted
3 hours ago, DennisC said:

Try rebooting eisy and after full start up, sync UD Mobile.

Thanks @DennisC.  Tried that and it didn't fix it.  I re-installed the plug-in, but that didn't work either.  I added the issue to the issues list for the plug-in to see if the author has any suggestions.

Posted

@Jimbo.Automates

I have some additional information related to this issue. When the ELK plugin disconnects and then reconnects, I see error messages in the PG3x log that seem to be related to reloading the profile. Could this be the reason some of the status or attribute labels like Ready to Arm are not displaying in either UD Mobile or eisy-ui?

Any help would be appreciated.

Mark

ELK Plugin Error.rtf.zip

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