Posted Monday at 02:39 PM1 day After brief power outage all of my Insteon switches and some plug-ins started working erratically. Lights flickering or not responding when on/off tapped. LEDs on switches and plugs flickering for several seconds after on/off. Performing an "air-gap" or removing power briefly restored everything to normal operation.Can someone with a better understanding of the underlying technology please help me understand what could have caused this and more importantly, why removing power (air gap) fixed it?Thanks
Monday at 03:07 PM1 day One possibility is the modules electronics got confused by the short power cycle and acting strange. An air gap or power removal then powering back up. Started the internal reset circuit to completely restart the module from scratch.
Monday at 03:21 PM1 day Author So that would clear out memory, links, etc. Does the eisy then automatically reload everything instantaneously?
Monday at 03:37 PM1 day Author To be clear, all I did was air-gap the devices and they worked fine. I did not have to restore the devices. That is what I want to better understand. I would have thought a restore was required, but it was not.
Monday at 04:02 PM1 day Looks like the power failure was somehow messy in terms of either Insteon messages, or oddly resetting the microprocessors in the devices. The fact that many devices were affected is quite unusual. Maybe simply turning off the breakers to reinitialize them would have worked just as well.
Monday at 05:44 PM1 day Author Yes, on a few of the new wall plugs, there is no air-gap option. So turning the breaker off/on fixed those devices. I agree it is unusual. I have been using insteon (and x10) for over 20 years and never had this happen before. It did not appear to be a spike on the line, since my surge protector in the panel was not affected. I was hoping to better understand what happened and why disconnecting power alone would fix it.
Monday at 07:05 PM1 day You can factory reset the outlet which will clear its memory without having to turn off the breaker.Press and hold top button for 3 seconds. It will beep, and LED will start blinking green. While the LED is blinking green, press and hold top button again for 3 seconds. It will beep and its LED will start blinking red. Quickly double tap top button and wait for the beep, then immediately press and hold top button. It will emit a long beep. Keep the top button held down until the beeping stops, then release. Outlet will double beep and both top and bottom LEDs will turn on green to indicate factory reset is completed.
Monday at 07:10 PM1 day Though a factory reset isn't the same as a simple power cycle, like he did with the air gap, but not then holding the link button in until it beeps. A factory reset will require restoring the device, to restore the links.It's interesting that a simple power cycle resolved the issue, and is certainly a good first thing to try in cases like this.
14 hours ago14 hr If the power flickering/going out/coming on, may have resulted in the switches shutting down and then booting up without the proper power environment leading to incorrectly set RAM(I assume Insteon switches have RAM). As we all know, power supplies have capacitors that keep our electronics running for a few seconds even when power is removed. But as the capacitors charge decays, the voltage and current supplied is sub-optimal. So power coming on for a second after shutting down and then going out for a second would allow the boot to continue but with incorrect power during that sensitive time of booting. That would be my guess as to why the flickering power resulted in misbehaving switches and a proper boot fixed it.
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