I opened a ticket with UDI on thon this months ago and unfortunately, I'm just not gettin helpful responses. Very unUDI like. Anyway, I'm got issues with just about about every matter device I've tried to add to eisy. They in include:

https://lafaer.co/products/human-presence-sensor-lwr01?srsltid=AfmBOorCFXidsUazjUtxOk-MLQ3xqtMHKF_AoFFVwW4ttwzwoHKx8U8O

This device adds to the system but shows up in the AC but with no controls at all.

Then I tried to add a bunch of Smartwings matter over thread smart blinds. Same problem. They add to the system but no controls to actually operate them.

Lastly I tried to a a matter over thread innovelli Dimmer. This just freezes while adding and never appears in the AC.

If anyone has any advice, thanks in advance.

9 hours ago, bcdavis75 said:

I'm got issues with just about about every matter device I've tried to add to eisy.

Did these devices work with the eisy prior to 6.0 update? Matter is still being worked on (by UD) and only a few items have been said to work. I've not added any Matter devices (don't really need them (or want) them yet), but more than likely you've jumped the gun trying to add devices that aren't supported yet.

Remember the Matter announcement (from Feb 2025) https://www.universal-devices.com/2025-liftoff-2/ - I don't recall seeing any other announcements of other devices being supported.

12 hours ago, Geddy said:

Did these devices work with the eisy prior to 6.0 update? Matter is still being worked on (by UD) and only a few items have been said to work. I've not added any Matter devices (don't really need them (or want) them yet), but more than likely you've jumped the gun trying to add devices that aren't supported yet.

Remember the Matter announcement (from Feb 2025) https://www.universal-devices.com/2025-liftoff-2/ - I don't recall seeing any other announcements of other devices being supported.

Sure... but it's nine months later.