Skip to content
View in the app

A better way to browse. Learn more.

Universal Devices Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Scene tree view not showing, can't remove device?

Featured Replies

I'm probably missing something obvious, but there are no device tree views under any scenes in the admin console as described here, so there's no way to remove a device from a scene:

https://wiki.universal-devices.com/ISY_Users:V5:ZWave:Advanced_User_Guide:Scenes#:~:text=as%20a%20Responder-,Removing%20a%20Controller%20or%20Responder%20from%20a%20Scene,Native%20(Controller%E2%86%92Responder)

Without the tree view how do we removed devices from scenes?

Firmware loX v.6.0.4 ( 2025-12-18-18:51:58 )

UI IoX v.6.0.4 ( 2025-12-18-18:51:58)

Product eisy (5226)

  • OpenADR (21010)

  • Networking Module (21040)

  • Portal Integration - UDI (21075)

  • Z-Wave Module (21100)

  • A10/X10 Module (21060)

Thanks!

Patrick

Solved by Geddy

You should post a pic example. The scenes are in the device tree and devices under them. The only thing I can think of is if the + to the left of the scene hasn't been pressed? The you can right click on the one(s) you don't want and delete

  • Author

There are no pluses to expand. That's the issue.

023ED771-78DB-4CA6-A806-F2DB90BBB896_4_5005_c.jpeg

  • Solution

@ferventgeek what computer OS are you running? I think I've seen people talk about this on macOS in the past. Looks like it's just a UI issue. Are you sure there are things in those scenes? Maybe add something to one to test and see if it adds a plus. Empty scenes will show up without anything to expand.

If you select the scene try pressing the plus sign on your keyboard (if you have a separate number pad on the keyboard). Or try using the right arrow to get the scene to expand.

While I doubt this was a "bug" in 6.0.4 there is an update to 6.0.5 that I would probably suggest updating to first just to be sure that's not an issue. Next be sure to clear java cache (checking all 3 boxes) then downloading a new start.jnlp from UD's site (on their home page click "My ISY" and save start.jnlp).

I would be sure you're using the local sign on just in case there is a ui bug when using the cloud or portal login. Although I tried all options of mine (while local) and the scenes always appear with a plus (if there is something in them).

One other thing I might suggest is looking for the UD State files in the temp directory (Reference: https://wiki.universal-devices.com/Main_Page#Admin_Console_Minimized/Invisible_and_Cannot_be_Restored). It doesn't hurt anything to remove them all, but specifically remove the udi_tree.state file for this issue. Make sure admin console is closed when you remove these files. Then clear the Java cache and download a fresh start.jnlp file again. (It's a good idea to remove any old admin.jnlp and start.jnlp files after they are used in case UD makes modifications to the files in the future you always want to get a fresh file from their site.)

  • Author
14 minutes ago, Geddy said:

@ferventgeek what computer OS are you running? I think I've seen people talk about this on macOS in the past. Looks like it's just a UI issue. Are you sure there are things in those scenes? Maybe add something to one to test and see if it adds a plus. Empty scenes will show up without anything to expand.

Thanks Geddy. I checked from the other machine and you're correct- it's a Mac issue. On Windows, Java is using a "+" icon from deep in a win32.dll somewhere, while in Mac it's using something different. It appears as a down carrot, in a gray color almost the same as the background. So the workaround is click in the "blank" space left of the object to open. Thanks for the tip.

"Java: write once, run anywhere". lol.

(and I was a Java dev long ago..)

F325075F-FB39-485E-888F-63EC42E5B852_4_5005_c.jpeg

Edited by ferventgeek

13 minutes ago, ferventgeek said:

it's a Mac issue

Sad that I keep little tidbits like that in my memory at times. I couldn't put my finger on the post if I tried, but I know there was something about it being very faded or small. This screen shot does show how faded it is. I guess if it were a different theme then it might show better, but can't say for sure. Glad it worked out easy for just being a UI anomaly.

Create an account or sign in to comment

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.