I have some zwave devices (plug ins for light control) on my old ISY system that I'd like to bring to the eISY. My understanding is it's not built in like before I need a "dongle" but is this it?

ZMatter USB: Z-Wave+, Zigbee, and Matter Module for eisy (Z-Wave+ Certified - Long Range) - Universal Devices

It's not in stock and frankly, that price is nuts for something that was built in to the ISY

thanks!

If you only need zwave and not zigbee, then you can alternatively get a Zooz zwave dongle (700 or 800 series).

The ZMatter price shown on the UDI website isn't the usual price. Seems they put a temporary price like that when it's out of stock. Usual price is $152. Not sure if/when it might be available again. They might be looking for an alternate solution.

Thanks for that info. I didn't think it was that high when I was looking at them a year ago.

I assume you mean this? ZOOZ ZST39 Z-Wave Long Range USB Stick – ZOOZ

Which now leads me to another question that would have come up either way. I have a PLM because of my insteon requirements so with the new eISY I had to get the serial cable which takes up the USB port on the eISY so I only have 2 HDMI ports available (and the RJ45 for if I wasn't using wireless on it). So now I'm stuck or being dumb, could go either way.

The eisy has 4 usb ports so there is no problem.

Unfortunately not the lite version that I got because it was the only thing available in a reasonable time that wasn't wicked expensive

Um OK call me a dip$hit, I deserve it. Didn't think to look at the side of the box

Oy!

And that zooz device looks pretty cheap too which is nice!

Edited Saturday at 07:36 PM4 days by watson524

The specs on the eisy lite version shows (1) USC-C, (2) USB 3.0, and (1) USB 2.0 ports

The only possible downside to using a 3rd party Z-wave dongle is that you may not have a backup option.

The Zooz Z-800 wave stick is a good option

Zooz 800 Series Z-Wave Long Range USB Stick ZST39 LR - The Smartest House

Just some information.

The Z Wave board was an option and not all versions ISY4i had Z Wave as sold but we could add one if we wanted too.

Most electronics are now much more expensive. Even big vendors have chanced prices. Even Apple. Data centers are sucking up RAM and causing price changes upward.

Edited Sunday at 11:46 AM3 days by Brian H

Ok I got my zooz 800 stick and it's plugged in but I'm not sure what next steps are. On the mobile app, under settings I can see z-wave/add or edit z-wave network and it says "this controller is zwave compatible, however the module has not been enabled and/or installed is the z-wave module connected to this controller or would you like to view compatible z wave hardware?" and I put "z wave module is connected to this controller" and then pick the usb stick (only 700 is an option but i suspect that doesn't matter) and then it pops up a long message about z matter support is already enabled so a factory reset is required to disable. if you don't have any existing z wave devices you can regress to the older z wave implementation" and then gives instructions about going to a browser with a link that has "deactivatezmatterzwave" at the end.

so I do have z wave devices, albeit then don't show up on the eisy at all and honestly if i have to redo them, there's not that many so really not a big deal. Just don't know what next steps should truly be.

Can also do it from console on PC too if it's easier to add usb stick there.

Edited 6 hours ago6 hr by watson524

I'd start implementing it at the admin console, on your PC. Yes, I'd follow the instructions with the link to deactivate zmatter, which sets the controller back to expecting the Zooz dongle. Once that is done (not sure if it involves a controller reboot) then you should be able to go into the zwave menu at the top and add devices. You might need to do an "exclude" on them first, which will then allow them to be added.

On the eisy configuration tab, is Zwave enabled?

Rather than using the mobile app, use the Adim Console. Being that you now have a new zwave controller you're going to most likely have to factory reset all your zwave devices, exclude them from the esiy and then include them.

10 minutes ago, Techman said:

On the eisy configuration tab, is Zwave enabled?

Rather than using the mobile app, use the Adim Console. Being that you now have a new zwave controller you're going to most likely have to factory reset all your zwave devices, exclude them from the esiy and then include them.

In the admin console? When I look at the configuration tab there, it has zwave = auto and zigbee = auto

Edited 5 hours ago5 hr by watson524

16 minutes ago, Guy Lavoie said:

I'd start implementing it at the admin console, on your PC. Yes, I'd follow the instructions with the link to deactivate zmatter, which sets the controller back to expecting the Zooz dongle. Once that is done (not sure if it involves a controller reboot) then you should be able to go into the zwave menu at the top and add devices. You might need to do an "exclude" on them first, which will then allow them to be added.

Apparently when I got the eisy I didn't have to set a local admin ID/password because when I put that link in, it's prompting me for a password that I don't have so I guess I have to set that up because it won't take my portal id/password which it normally does when I use the launcher to log in to the admin console (local). The prompt box I get there is "use your PORTAL userid/password" and it works just fine.

20 minutes ago, watson524 said:

In the admin console? When I look at the configuration tab there, it has zwave = auto and zigbee = auto

Set zwave to yes, and zigbee to no. Did you do the procedure to disable zmatter? If that's done, you should see an option in the configuration screen to "migrate to zmatter", which you don't want to do, because you're using the Zooz dongle.

40 minutes ago, watson524 said:

Apparently when I got the eisy I didn't have to set a local admin ID/password because when I put that link in, it's prompting me for a password that I don't have so I guess I have to set that up because it won't take my portal id/password which it normally does when I use the launcher to log in to the admin console (local). The prompt box I get there is "use your PORTAL userid/password" and it works just fine.

Did you try the default "admin" as a password? The local userid and password are both "admin".

I had forgotten the default password was admin, so admin/admin worked and I got the "200" result as expected. Then I went to the configuration tab in the console, set zmatter to off, zwave to on and rebooted the eisy. Now I see the zwave tab but when I clicked it, it says dongle is not responding but then it went through a period of like reading links and such and now that that's done I have the normal zwave menu (add a device, remove a device, learn mode, etc)

I did a test on one where I removed the device by putting it in linking mode (3 quick button presses on my plugin unit) and then added it back in. In the console I got 2 lines, ZW002 Binary switch which is where the on/off is and then ZW002 Basic Control 2. Not sure what that is and I don't recall having it before but it looks like I can just put it in a folder and not have to look at it if I don't want to.

so.... PROGRESS!!! thanks for all the help!!

@watson524

Out of curiosity, in your eisy zwave menu, do you see backup and restore options for the Zooz dongle. If so try doing a backup and let me know if it was successful

It's not unusual to end up with extra zwave nodes when adding a device. Different zwave controllers sometimes make use of those nodes. Placing those extra noides in a folder is a good idea

Couple hopefully small things... I got my 3 zwave devices added back and they work fine in the console and I synced mobile to console so they shoe up there but there's no way to control them. I normally could just tap the light bulb and my I stein switches turn on and off. Nothing happens here. Also On ud mobile it keeps saying z wave excluding in progress, z wave including in progress in a loop

2 minutes ago, Techman said:

@watson524

Out of curiosity, in your eisy zwave menu, do you see backup and restore options for the Zooz dongle. If so try doing a backup and let me know if it was successful

It's not unusual to end up with extra zwave nodes when adding a device. Different zwave controllers sometimes make use of those nodes. Placing those extra noides in a folder is a good idea

Nope, doesn't look like I have those. Only options are add, remove, synchronize (with a sub menu of new and deleted or all), options (sub menu of 4 things each with a yes/no option), advanced (sub menu of stop adding or removing, factory reset dongle, show all native links and z wave info) and then z wave version which gives nothing useful

10 minutes ago, watson524 said:

Couple hopefully small things... I got my 3 zwave devices added back and they work fine in the console and I synced mobile to console so they shoe up there but there's no way to control them. I normally could just tap the light bulb and my I stein switches turn on and off. Nothing happens here. Also On ud mobile it keeps saying z wave excluding in progress, z wave including in progress in a loop

A couple of things to try, reboot your mobile device and do a power cycle (remove power for 30 seconds on the eisy). You can also try deleting the UDMobile cache on your mobile device

1 hour ago, Techman said:

A couple of things to try, reboot your mobile device and do a power cycle (remove power for 30 seconds on the eisy). You can also try deleting the UDMobile cache on your mobile device

I restarted my phone, did a power cycle on the eisy and also cleared the app cache and the excluding/including message went away but i still can't control any of the 3 z wave devices I added on the mobile device. If I hit the 3 dots and go to "configure" I get an error saying "could not get node. 500" (not sure if that's relevant.

In UDmobile, under the Zwave menu, make sure Zwave Support is enabled and Matter Hardware is disabled.

If you're still having an issue then it's best to open a support ticket

https://www.universal-devices.com/my-tickets

Huh, I just forced a "synchronize" in the ud mobile app (which I had done before) and now it looks like it's working. Wondering if it need the cache cleared and THEN the sync to sort itself out.

2 minutes ago, Techman said:

In UDmobile, under the Zwave menu, make sure Zwave Support is enabled and Matter Hardware is disabled.

If you're still having an issue then it's best to open a support ticket

https://www.universal-devices.com/my-tickets

yep it's enabled with matter disabled so that's ok. Interesting I don't have the two smart start options you do, which likely doesn't matter either.

Adding any new devices normally requires a sync in UD Mobile. Think of it as an integral part of the process.