Working on getting moved from isy994 to eisy. My Kwikset Z-wave locks are working. Reporting locked/unlocked is now hit or miss, which sucks, it was more reliable on isy994. Maybe zwave is still optimizing.

The August Gen 3 Z-Wave Plus (500 Series). I can get it to add, but it only has the "query" and "write changes" there is no ability to lock, unlock, etc. I have seen some threads, @JimTurner had to go as far as keeping his isy994 running in tandem to operate his August lock.

Has anyone connected an August lock ASL-03 successfully and completely to eisy with usb Zooz 800LR Zwave?

I know there is a node server, but that is for wifi locks, right?

Following @Techman suggestions, I have excluded / included (7-8 times). Factory reset the lock. Included it 1 ft away from the eisy (with Zooz 800lr dongle). Tried every zwave option: turned off validation, turned on compatibility mode, tried to include as only S0. Also included as S0/S2. Update, synchronize with interview. Nothing works. Also turned off Secure Inclusion.

It is device 13 shown below. I have approx 65 zwave devices working.

Top box is Update with interview, and bottom box is just update.

Edited October 22Oct 22 by jeffreycowart

While these instructions are from a different lock, it may be the same issue: https://wiki.universal-devices.com/UD_Mobile#Z_Wave

Thanks Javi, but no luck. I sent the zwave capture log to support and the S0/S2 Bootstrap is failing, and it is going through 20 neighbors, even though the lock is 6 inches from the dongle.

Even after excluding, factory resetting the lock, and including.

UD Support?

57 minutes ago, Javi said:

UD Support?

Yes, Ticket #30500. Was closed without conclusion.

It look like you may have accidentally closed it. Watch out for Reply & Close. Closed tickets are removed from our pending list, so the the final reply may not be seen. Reopened.

Also may want to try adjusting the setting listed here: https://forum.universal-devices.com/topic/47341-how-to-differentiate-between-zwave-and-zwave-lr/page/2/#findComment-409040

Javi,

Thanks again for your support. I reached out to August and it looks like they have discontinued Z-wave support for their ASL-03 August Smart Lock Pro.

They make No mention of this on their support site, but I found others on Reddit that got the same response from their support.

SO if you run into any August lock issues it is not UD, it is August/Yale which is the problem. Time to find a new lock...

FWIW, I gave up on the August Z-Wave lock long ago, and I missed this thread until today. ☹️

I went with a Kwikset z-wave lock (https://www.amazon.com/dp/B0C5GD4MWT?ref_=ppx_hzsearch_conn_dt_b_fed_asin_title_4&th=1)

Even with Z-wave devices RIGHT NEXT TO THIS LOCK to act as repeaters, and my z-wave dongle 25 ft away, it will still go unresponsive forcing me to remove the battery and reset it. I use this lock multiple times / day.

~jim

1 hour ago, JimTurner said:

FWIW, I gave up on the August Z-Wave lock long ago, and I missed this thread until today. ☹️

I went with a Kwikset z-wave lock (https://www.amazon.com/dp/B0C5GD4MWT?ref_=ppx_hzsearch_conn_dt_b_fed_asin_title_4&th=1)

Even with Z-wave devices RIGHT NEXT TO THIS LOCK to act as repeaters, and my z-wave dongle 25 ft away, it will still go unresponsive forcing me to remove the battery and reset it. I use this lock multiple times / day.

~jim

I have Weiser locks (essentially, the Canadaian version of Kwikset locks). Five of them, and they have been very reliable. Several Smartcode 10 (500 series chipset) and Homeconnect 620 (700 series chipset). No real need for resets.