10 hours ago10 hr Also for some reason the deice has conflicting is Long Range is/isNot enabled logs. LongRange and isLR. The profile may need to be removed from eisy prior to adding again. So the steps would be remove profile from ZWave page which will present QR Scan, Factory Reset Z-Wave Device, then same steps to add again. Download log on failure
10 hours ago10 hr Author 55 minutes ago, Javi said:Perfect, for some reason S2 Security is failing for this device, not sure of the reason. What is the MFG and model? Also if you have a link to purchase to verify that would be great.What is the dongle, Z-Matter?[2026-10-23 19:10:52.979] [D] [...] Security S2 inclusion timeout event...[2026-10-23 19:10:52.979] [W] [...] Node 300:0 CC SecurityS2: Security S2 key negociation with node 300 failed, KEX fail reason: Unknown Security S2 KEX failure reason (0)....[2026-10-23 19:10:53.011] [I] [...] Node 300:0 CC SecurityS2: SmartStart inclusion failed, trying to remove this deviceNice device, two separately controlled outlets...Yeah, I was going to suggest that you buy one from Amazon and, if you don't have good success with it, return it within 30 days. ZooZ double plug ZOOZ model Zen14 800LRSearch: USA link: outdoor double plug ZOOZ model Zen14 800LRFounf this link:https://www.amazon.com/Z-Wave-Outdoor-Required-Assistant-Hubitat/dp/B0BHC73DLB/ref=sr_1_1?crid=31HS6DJ2YWKL&dib=eyJ2IjoiMSJ9.wgFyIGxmzfquXbdXdGUNYktDfVv0N7gM7HOfhfjXC2NUYBD_br4cYdwj1U2w5B7unInSJ35CtKyiJKDunjmNRKvvSksJBio0ff0UMc73OeA.S-xthUsdjgOc6IbVtL199RaJCsucuQoaEnQEhUkQjWA&dib_tag=se&keywords=outdoor+double+plug+ZOOZ+model+Zen14+800LR&qid=1792812438&sprefix=outdoor+double+plug+zooz+model+zen14+800lr%2Caps%2C197&sr=8-1
9 hours ago9 hr Author 7 hours ago, johnstonf said:I didn't have to check off the long-range option...The parameters seem to be inaccessible and grayed out, how did you do it? 1 hour ago, Javi said:Also for some reason the deice has conflicting is Long Range is/isNot enabled logs. LongRange and isLR. The profile may need to be removed from eisy prior to adding again. So the steps would be remove profile from ZWave page which will present QR Scan, Factory Reset Z-Wave Device, then same steps to add again. Download log on failureWhat is the procedure to remove the profile?
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