tedbusen Posted January 18, 2013 Share Posted January 18, 2013 Installed 10 and everything works as advertised. Any new beta is always a question. Users that don't want to beta test should wait for the official release. But somebody has to beta test, so......... Kind of an Occam's Razor. Link to comment Share on other sites More sharing options...
johncrab Posted January 19, 2013 Share Posted January 19, 2013 Michel and Staff: Simply put... Your products, support, and customer service (should say partner since it would be more descriptive of relationship) are World Class. Paul Total agreement here. The word "transparency" was used earlier and that makes sense in this context. This new software process has been a true partnership with the user community. Sure, there will always be a few bugs but knowing that people are out there working on them and listening makes a huge difference to me. It's what makes all of this work. Light switch? I don't touch no steenking light switches. Link to comment Share on other sites More sharing options...
RussD Posted January 19, 2013 Share Posted January 19, 2013 Upgraded to 3.3.10 without issue (3.3.8 locked up at restart and I had to manually power reset). Software as complex as the ISY requires beta testers in order to provide and test real user situations. No amount of internal testing can cover all of the home automation applications Insteon is capable of. I appreciate being part of the beta process and I am more than happy to contribute in order to ensure the product remains as reliable as I have become used too. Keep up the great work. Russ Link to comment Share on other sites More sharing options...
tome Posted January 19, 2013 Share Posted January 19, 2013 Xathros, thank you. Actually I had already gotten that far -- apologies, was not at all clear in my original note. My concern is that there is no way with the .jnlp approach to maintain the application in the OS X dock. While its not that important to me (I can always launch it from apps folder), having it in the dock is essential for domestic harmony! I've looked online and this is not a UDI specific problem of course, but there are ways for Michel to solve it for us. Once the app is running go down to the dock and right click (two finger click on my trackpad) and select Options -> Keep in Dock. The icon is a default java app (looks like a terminal) but at least its in your dock.... Tom Link to comment Share on other sites More sharing options...
IndyMike Posted January 19, 2013 Share Posted January 19, 2013 The "query at restart" option behavior is not at all obvious and has what I believe are "dire" consequences. Reported here http://forum.universal-devices.com/viewtopic.php?p=78145#p78145 bsobel added his insight at V 3.3.9 here Release 3.3.9 (RC6) Is Now Available Post 1 and here Release 3.3.9 (RC6) Is Now Available Post 2. Thank you Bill!. While the operation described may be "As Intended", I would submit that it could have serious consequences for the way that I and other users implement programs. Detailed post here: Release 3.3.10 (RC7) - 3.3.8 (RC5) Startup and Query Bugs Link to comment Share on other sites More sharing options...
i814u2 Posted January 20, 2013 Share Posted January 20, 2013 I'm not able to install this update. Perhaps there is something I'm missing, so please let me know where I'm going wrong. The error I receive is: "Upgrade Failed :Invalid or incompatible upgrade file" (that is the exact message btw; the colon is in the wrong space. that's an ultra minor detail but I just wanted to point it out) My model is ISY994 IZ / IR PRO, current version of 3.2.6 is installed. I was just attempting to upgrade to 3.3.9 and it failed with the same message. When I saw that 10 was out I tried that and it fails as well. My system is OS X 10.8.2 and my Java is Update 11 (1.7.0_11-b21). The error message is almost instant. I just briefly see a progress bar before the error message is displayed. I have tried this via Safari, Firefox, and Chrome; all show the same results. From what I read, it seems that I should be able to upgrade directly from 3.2.6. Have I missed something? I even tried clearing my java cache ahead of time (though I think that only really matters once I've upgraded). Also, my model shows (in the about page) as the 994i/IR PRO. But then has Open ADR and Zigbee support listed under that. Do I have an odd-ball configuration, or is that normal? Any help is greatly appreciated. Link to comment Share on other sites More sharing options...
LeeG Posted January 20, 2013 Share Posted January 20, 2013 Was the 994 update downloaded? Sounds like perhaps it is a 99i update being applied to a 994 Link to comment Share on other sites More sharing options...
i814u2 Posted January 20, 2013 Share Posted January 20, 2013 I clicked the link for the 994 Z & ZS and received this file: udi_oadr_3.3.10.zip Also, for the "9" release, I downloaded it again and compared md5 hashes (they matched), just to be safe. Link to comment Share on other sites More sharing options...
Candide Posted January 20, 2013 Share Posted January 20, 2013 Michel and Staff:Simply put... Your products, support, and customer service (should say partner since it would be more descriptive of relationship) are World Class. Paul Agree, I have had nothing but the best support, for the few times it was needed. I am sure that if I stuck to the official releases it would be easier - but I like running the beta's and helping (I Hope) to debug and make this product better. Link to comment Share on other sites More sharing options...
Michel Kohanim Posted January 21, 2013 Author Share Posted January 21, 2013 Thank you all for your wonderful and heartwarming support and posts. i814u2, I am so very sorry. The problem is that 994i Z firmware cannot be applied to 3.2.6 (it didn't exist when 3.2.6 was released). So, please do be kind enough to use 994i firmware. And, if you are using INSTEON/PLM, you do NOT have to change to 994i Z firmware. The only difference between the two is that in 994i Z does not go to Safe Mode if PLM is not installed. With kind regards, Michel Link to comment Share on other sites More sharing options...
Xathros Posted January 21, 2013 Share Posted January 21, 2013 Once the app is running go down to the dock and right click (two finger click on my trackpad) and select Options -> Keep in Dock. The icon is a default java app (looks like a terminal) but at least its in your dock.... Tom I don't believe this will work. Once you exit the console then "Kept in dock" icon becomes non functional at least for me. -Xathros Link to comment Share on other sites More sharing options...
johncrab Posted January 21, 2013 Share Posted January 21, 2013 You can create a shortcut in the Finder and then drag the shortcut into the dock. Link to comment Share on other sites More sharing options...
junkycosmos Posted January 22, 2013 Share Posted January 22, 2013 Can someone remind me if this is usual behavior for the Insteon SwitchLinc Dimmer (2476D) ? Seems when I adjust the On Level [Applied Locally] % the change is updated in the ISY admin consul and insteon traffic does occur however the switch device behavior does not "take effect" unless I air-gap the switch for a few seconds. For example Dining Rec 12.31.E6 While in My Lighting click directly on the unit On Level [Applied Locally] 35% grab slider and move to 100% Following traffic is seen Mon 01/21/2013 06:40:33 PM : [iNST-TX-I1 ] 02 62 12 31 E6 0F 11 FF Mon 01/21/2013 06:40:33 PM : [iNST-ACK ] 02 62 12.31.E6 0F 11 FF 06 LTONRR (FF) Mon 01/21/2013 06:40:34 PM : [iNST-SRX ] 02 50 12.31.E6 0F.D9.29 2B 11 FF LTONRR (FF) Mon 01/21/2013 06:40:34 PM : [std-Direct Ack] 12.31.E6-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Mon 01/21/2013 06:40:34 PM : [ 12 31 E6 1] ST 255 Mon 01/21/2013 06:40:34 PM : [ 12 31 E6 1] OL 255 Mon 01/21/2013 06:40:34 PM : [iNST-TX-I1 ] 02 62 12 31 E6 0F 28 00 Mon 01/21/2013 06:40:34 PM : [iNST-ACK ] 02 62 12.31.E6 0F 28 00 06 SET-MSB(00) Mon 01/21/2013 06:40:35 PM : [iNST-SRX ] 02 50 12.31.E6 0F.D9.29 2B 28 00 SET-MSB(00) Mon 01/21/2013 06:40:35 PM : [std-Direct Ack] 12.31.E6-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Mon 01/21/2013 06:40:35 PM : [iNST-TX-I1 ] 02 62 12 31 E6 0F 2B 32 Mon 01/21/2013 06:40:35 PM : [iNST-ACK ] 02 62 12.31.E6 0F 2B 32 06 PEEK (32) Mon 01/21/2013 06:40:35 PM : [iNST-SRX ] 02 50 12.31.E6 0F.D9.29 2B 2B 59 PEEK (59) Mon 01/21/2013 06:40:35 PM : [std-Direct Ack] 12.31.E6-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Mon 01/21/2013 06:40:35 PM : [iNST-TX-I1 ] 02 62 12 31 E6 0F 29 FF Mon 01/21/2013 06:40:35 PM : [iNST-ACK ] 02 62 12.31.E6 0F 29 FF 06 POKE (FF) Mon 01/21/2013 06:40:36 PM : [iNST-SRX ] 02 50 12.31.E6 0F.D9.29 2B 29 FF POKE (FF) Mon 01/21/2013 06:40:36 PM : [std-Direct Ack] 12.31.E6-->ISY/PLM Group=0, Max Hops=3, Hops Left=2 Mon 01/21/2013 06:40:47 PM : [iNST-SRX ] 02 50 11.B2.80 0F.D9.29 07 6F 1C (1C) Mon 01/21/2013 06:40:47 PM : [std-Direct ] 11.B2.80-->ISY/PLM Group=0, Max Hops=3, Hops Left=1 Mon 01/21/2013 06:40:47 PM : [ 11 B2 80 1] CLIHUM 28 Manually click switch standard "ON" and the switch still only turns onto 35% (not 100% as set) Airgap the switch for 2 seconds Manually click switch standard "ON" and the switch still only turns onto 35% In attempting to change local ON levels for approx a dozen switchlinc dimmers tonight I ran into roughly 2/3 that needed to be power cycled to pick up the new On level for manual ON clicks. With unit above (12.31.E6) sticker says 2676D rev 4.5 I replicated the issue a few times. It has been a while (time and firmware) since I adjusted many ON levels or Ramp Rate for these dimmers so I might be forgetting the need to power cycle them to pick up the new levels. Appreciate any info or possibly a reminder that its always been this way?? Thx Junkycosmos ISY 99ir pro / 3.3.9 (but will be 3.3.10 shortly) PS: I've been ISY'ed for 3yrs or so now and I too would have ripped out my Insteon units (100+) without this forum and the UDI gang. In the last month I have a friend who is playing with Zwave a bit and trying out a micasa. While being a neat device it, the interface and capabilities are surprisingly unpolishied. After reaching out to their forums and support it was clear to me why. Huge difference here with this group and UDI ! Link to comment Share on other sites More sharing options...
LeeG Posted January 22, 2013 Share Posted January 22, 2013 Right click the SwitchLinc node, select Diagnostics | Query Insteon Engine. The ISY is using the original I1 Peek/Poke method for setting the Local value. This old technique requires the device be power cycled to take effect. Using the old method is either the result of the SwitchLinc being too old to support the later I2 method or the ISY does not understand the device supports I2. The Query Insteon Engine will resolve the problem if it is the later. If it is an old SwitchLinc that is as good as it gets. After the Query Insteon Engine see if a Local change takes effect immediately. The event trace will show using Extended commands rather than Peek/Poke to do the Local update if Query Insteon Engine resolves the problem. Note that the ISY will not send an update for a value it thinks is already in the device. The Local On Level will have to be changed to some new value to see if the Query Insteon Engine fixes the problem. What does the ISY show for the SwitchLinc firmware? Second line under the device name in the right pane of the Admin Console display for the SwitchLinc. Link to comment Share on other sites More sharing options...
junkycosmos Posted January 22, 2013 Share Posted January 22, 2013 Thanks Lee! I did Right click the SwitchLinc node, select Diagnostics | Query Insteon Engine and see the following showed in the log calibrating engine version Mon 01/21/2013 07:40:29 PM : [12 31 E6 0 ] May not fully support i2, reverting to i1 in the consul this switch lists av v.38 If that i1 is to be expected for it then I understand and am also glad to hear it is expected behavior. What you mentioned about version would fit my experience earlier of many needing power cycle as I do have a mix of v.38, v.40 and v.36 (on keypads). Another Q (to Lee or anyone else) if I may. While checking into the above I notice a lot of "activity" on my log here that looks a bit funny. Seems I see a lot of "IR press" and also "Previous message ignored". To be fair here it has been a while since I've looked at the log however this seems like a lot ?? Mon 01/21/2013 07:44:18 PM : [ 11 A1 B5 1] ST 255 Mon 01/21/2013 07:44:18 PM : [iNST-SRX ] 02 50 11.A1.B5 00.00.01 C7 11 01 LTONRR (01) Mon 01/21/2013 07:44:18 PM : [std-Group ] 11.A1.B5-->Group=1, Max Hops=3, Hops Left=1 Mon 01/21/2013 07:44:18 PM : [iNST-DUP ] Previous message ignored. Mon 01/21/2013 07:44:19 PM : [ IR] 02AA Press Mon 01/21/2013 07:44:29 PM : [ IR] 0155 Press Mon 01/21/2013 07:44:30 PM : [ IR] 0155 Press Mon 01/21/2013 07:44:30 PM : [ IR] 0155 Press Mon 01/21/2013 07:44:42 PM : [ IR] 012A Press Mon 01/21/2013 07:44:45 PM : [ IR] 012A Press Mon 01/21/2013 07:44:48 PM : [ IR] 0152 Press Mon 01/21/2013 07:44:49 PM : [ IR] 016A Press Mon 01/21/2013 07:44:50 PM : [ IR] 014A Press Mon 01/21/2013 07:44:58 PM : [iNST-SRX ] 02 50 11.A1.B5 00.00.01 C7 13 01 LTOFFRR(01) Mon 01/21/2013 07:44:58 PM : [std-Group ] 11.A1.B5-->Group=1, Max Hops=3, Hops Left=1 Mon 01/21/2013 07:44:58 PM : [ 11 A1 B5 1] DOF 1 Mon 01/21/2013 07:44:58 PM : [ 11 A1 B5 1] ST 0 Mon 01/21/2013 07:44:58 PM : [ IR] 0295 Press Mon 01/21/2013 07:45:03 PM : [ IR] 012A Press Mon 01/21/2013 07:45:04 PM : [ IR] 01AA Press Mon 01/21/2013 07:45:08 PM : [ IR] 0195 Press Mon 01/21/2013 07:45:15 PM : [ IR] 0295 Press Mon 01/21/2013 07:45:18 PM : [ IR] 0154 Press Mon 01/21/2013 07:45:20 PM : [ IR] 0155 Press Mon 01/21/2013 07:45:21 PM : [ IR] 012A Press Mon 01/21/2013 07:45:22 PM : [ IR] 012A Press Mon 01/21/2013 07:45:25 PM : [ IR] 02D5 Press Mon 01/21/2013 07:45:26 PM : [ IR] 014A Press Mon 01/21/2013 07:45:27 PM : [ IR] 0295 Press Mon 01/21/2013 07:45:31 PM : [ IR] 00AA Press Mon 01/21/2013 07:45:34 PM : [ IR] 01AA Press Mon 01/21/2013 07:45:38 PM : [ IR] 0095 Press Mon 01/21/2013 07:45:38 PM : [ IR] 012A Press Mon 01/21/2013 07:45:41 PM : [ IR] 012A Press Mon 01/21/2013 07:45:42 PM : [ IR] 02AA Press Mon 01/21/2013 07:45:47 PM : [ IR] 02AA Press Mon 01/21/2013 07:45:48 PM : [ IR] 0155 Press Mon 01/21/2013 07:45:48 PM : [ IR] 0155 Press Mon 01/21/2013 07:45:50 PM : [ IR] 0152 Press Mon 01/21/2013 07:45:52 PM : [ IR] 0155 Press Mon 01/21/2013 07:45:59 PM : [ IR] 0155 Press Mon 01/21/2013 07:46:01 PM : [ IR] 0155 Press Mon 01/21/2013 07:46:04 PM : [ IR] 015A Press Mon 01/21/2013 07:46:05 PM : [ IR] 012A Press Mon 01/21/2013 07:46:06 PM : [iNST-TX-I1 ] 02 62 00 00 15 CF 13 00 Mon 01/21/2013 07:46:06 PM : [iNST-ACK ] 02 62 00.00.15 CF 13 00 06 LTOFFRR(00) Mon 01/21/2013 07:46:06 PM : [ 15 61 C5 3] ST 0 Mon 01/21/2013 07:46:06 PM : [ 14 6B C4 1] ST 0 Mon 01/21/2013 07:46:06 PM : [iNST-TX-I1 ] 02 62 00 00 2A CF 11 00 Mon 01/21/2013 07:46:06 PM : [ 12 31 60 1] ST 0 Mon 01/21/2013 07:46:06 PM : [iNST-ACK ] 02 62 00.00.2A CF 11 00 06 LTONRR (00) Mon 01/21/2013 07:46:07 PM : [iNST-TX-I1 ] 02 62 00 00 2A CF 13 00 Mon 01/21/2013 07:46:07 PM : [ 15 61 C5 3] ST 255 Mon 01/21/2013 07:46:07 PM : [iNST-ACK ] 02 62 00.00.2A CF 13 00 06 LTOFFRR(00) Mon 01/21/2013 07:46:07 PM : [ 15 61 C5 3] ST 0 Mon 01/21/2013 07:46:08 PM : [iNST-SRX ] 02 50 13.FA.29 00.00.01 C7 13 01 LTOFFRR(01) Mon 01/21/2013 07:46:08 PM : [std-Group ] 13.FA.29-->Group=1, Max Hops=3, Hops Left=1 Mon 01/21/2013 07:46:08 PM : [ 13 FA 29 1] DOF 1 Mon 01/21/2013 07:46:08 PM : [iNST-SRX ] 02 50 13.FA.29 00.00.01 C7 13 01 LTOFFRR(01) Mon 01/21/2013 07:46:08 PM : [std-Group ] 13.FA.29-->Group=1, Max Hops=3, Hops Left=1 Mon 01/21/2013 07:46:08 PM : [iNST-DUP ] Previous message ignored. Mon 01/21/2013 07:46:17 PM : [ IR] 012A Press Mon 01/21/2013 07:46:17 PM : [ IR] 015A Press Mon 01/21/2013 07:46:18 PM : [iNST-SRX ] 02 50 13.FA.29 00.00.01 C7 11 01 LTONRR (01) Mon 01/21/2013 07:46:18 PM : [std-Group ] 13.FA.29-->Group=1, Max Hops=3, Hops Left=1 Mon 01/21/2013 07:46:18 PM : [ 13 FA 29 1] DON 1 Mon 01/21/2013 07:46:18 PM : [ 13 FA 29 1] ST 255 Mon 01/21/2013 07:46:18 PM : [iNST-SRX ] 02 50 13.FA.29 00.00.01 C7 11 01 LTONRR (01) Mon 01/21/2013 07:46:18 PM : [std-Group ] 13.FA.29-->Group=1, Max Hops=3, Hops Left=1 Mon 01/21/2013 07:46:18 PM : [iNST-DUP ] Previous message ignored. Mon 01/21/2013 07:46:18 PM : [ IR] 02AA Press Mon 01/21/2013 07:46:21 PM : [ IR] 014A Press Mon 01/21/2013 07:46:32 PM : [ IR] 0155 Press Mon 01/21/2013 07:46:32 PM : [ IR] 012A Press Mon 01/21/2013 07:46:33 PM : [ IR] 015A Press I have never made any use of the IR function on the ISY and about 30mins ago I did just place a piece of tape over the IR sensor. Thanks for any input on the DUP messages and the IR J Link to comment Share on other sites More sharing options...
matapan Posted January 22, 2013 Share Posted January 22, 2013 Received the following errors during upgrade of ISY99i IR/PRO from firmware version 3.2.6 on a Macbook 5.1 2008 version running OSX 10.7.5 and the latest Java version using Safari or Firefox: Upgrade failed: Failed uploading file (reported written size is invalid Socket Open failed. java.io.IOException: Broken pipe Progress status for upgrade went to 2% before failing. Socket open error also came up during a lengthly backup process. Looks like the session timed out. Any suggestions? All the Java related issues are really getting old. Link to comment Share on other sites More sharing options...
LeeG Posted January 22, 2013 Share Posted January 22, 2013 Junkycosmos This message Mon 01/21/2013 07:40:29 PM : [12 31 E6 0 ] May not fully support i2, reverting to i1 has to do with how the ISY will update the link database. I expect the device configuration for Local values will now be done with Extended commands that do not require a power cycle to take effect. The messages Mon 01/21/2013 07:44:18 PM : [iNST-SRX ] 02 50 11.A1.B5 00.00.01 C7 11 01 LTONRR (01) Mon 01/21/2013 07:44:18 PM : [iNST-DUP ] Previous message ignored. likely come from an RF device which does send multiple Group Broadcast messages. They should not cause a problem. I would take the IR messages to mean the ISY is picking up stray IR from somewhere. Placing a piece of opaque tape over the IR hole should resolve the situation. If not then there is some IR issue with the ISY. Be sure the tape is totally opaque. Link to comment Share on other sites More sharing options...
junkycosmos Posted January 22, 2013 Share Posted January 22, 2013 thanks x2 Lee. Indeed the switch no longer needs a power cycle to reflect the new On level after doing the Query Insteon Engine. Really nice. Wondering if it would be good measure to manually perform this Query Insteon Engine on each one of my devices? On those RF broadcast messages. That sure is a lot of traffic. I watched one of my motion sensors in the room I'm sitting in and just about every on/off sent has 1-2 "previous message ignored" following it. Is there anything I can do to improve communications etc cut down the extra broadcasts from my motion sensors? In a two hour period I counted 340 of these. I will look to extend the timeout on a few motion sensors but I am wondering if these could also be sign of ghost in communications OR do motion sensors just do this even then this are all OK? As for the IR messages. I updated tape to be completely opaque. Checked the cabinet the ISY is in for any apparent source of IR finding none. Did move the ISY within the cabinet about a foot just. The only lights in the cabinet are many various LEDs from network gear etc. Nothing IR and besides the ISY cover "eye" is taped as mentioned. Cannot seem to find a pattern. In two hour period I count 243 entries in the log sample Mon 1/21/2013 10:00:08 PM : [iR] 012A Press Mon 1/21/2013 10:00:22 PM : [iR] 016A Press Mon 1/21/2013 10:00:23 PM : [iR] 155 Press Mon 1/21/2013 10:00:25 PM : [iR] 155 Press Mon 1/21/2013 10:00:55 PM : [iR] 155 Press Mon 1/21/2013 10:00:57 PM : [iR] 012A Press Mon 1/21/2013 10:01:01 PM : [iR] 154 Press Mon 1/21/2013 10:01:01 PM : [iR] 016A Press Mon 1/21/2013 10:01:14 PM : [iR] 01A5 Press Mon 1/21/2013 10:01:19 PM : [iR] 155 Press Mon 1/21/2013 10:01:20 PM : [iR] 02AA Press Mon 1/21/2013 10:01:23 PM : [iR] 016A Press Mon 1/21/2013 10:01:36 PM : [iR] 02AA Press Mon 1/21/2013 10:01:55 PM : [iR] 152 Press Mon 1/21/2013 10:02:25 PM : [iR] 012A Press Mon 1/21/2013 10:02:39 PM : [iR] 014A Press Mon 1/21/2013 10:03:01 PM : [iR] 012A Press Mon 1/21/2013 10:03:44 PM : [iR] 014A Press thanks again for the help and ideas Junkycosmos Link to comment Share on other sites More sharing options...
hart2hart Posted January 22, 2013 Share Posted January 22, 2013 FWIW, it doesn't have to be IR device. Plasma and LCD TVs are a big source of IR interference (doesn't make sense to me they would "generate" specific IR commands but I've seen stranger) and they do not have to be line of sight. I had to buy a Xantech Plasma Proof IR receiver several years ago to correct a problem with a TV sitting on top of a closed equipment cabinet. Link to comment Share on other sites More sharing options...
Michel Kohanim Posted January 23, 2013 Author Share Posted January 23, 2013 Hello junkycosmos, hart2hart is 100% correct. Just to be able to eliminate variables, please contact our sales (sales@universal-devices.com), and request for a replacement IR sensor. At the least, we can eliminate IR sensor as the issue (copy support@universal-devices.com). With kind regards, Michel Link to comment Share on other sites More sharing options...
johnnyt Posted January 25, 2013 Share Posted January 25, 2013 yesterday I upgraded from 3.3.9 to 3.3.10 and after the update the browser closed but I could not reconnect to ISY. Cleared the cache, tried connecting over a span of about 5 mins but kept getting browser timeout. I went down to the ISY where the PWR, TX and RX were steady on. Pull the plug, waited a few secs, and plugged it back in. Everything was fine after. Upgrade did work and nothing was lost but thought I would mention it. Link to comment Share on other sites More sharing options...
ELA Posted January 25, 2013 Share Posted January 25, 2013 I had trouble updating to 3.3.9 and the new java earlier last week. Next day updated to 3.3.10 with the same result of the ISY finder remaining and having to select what was in the window to start the ISY interface. After reinstalling the *.JNLP 3 times it started working magically. The ISY finder would run briefly and then progress to the password entry on its own. Now today I tried to start once again from the desktop icon and the ISY finder remains displayed and I have to click on the entry to get it to start. The ISY finder shows: My lighting:http://aaa.bbb.c.d/desc[uuid etc] The IP address is correct. Is the /desc expected? This is a minor nuisance. I will contact support if required when I have time. Just wanted to check if there is something obvious I missed? Link to comment Share on other sites More sharing options...
Michel Kohanim Posted January 25, 2013 Author Share Posted January 25, 2013 Hi ELA, Did you add this URL yourself (using the Add button)? With kind regards, Michel Link to comment Share on other sites More sharing options...
ELA Posted January 26, 2013 Share Posted January 26, 2013 Hello Michel, I used in the instructions under 6b. I believe I also tried 6c. That got me the desktop icon but when first run it did not find the ISY and if I remember correctly I did have to use the add button to add the URL. In reading the instructions again I am wondering what is the Dashboard step? Link to comment Share on other sites More sharing options...
ELA Posted January 26, 2013 Share Posted January 26, 2013 Tried re-installing several times again and got the same results. Found that the commodo firewall was blocking javaw.exe. It was set as a web browser. I had to change it to a trusted application to allow it to run. Have not idea if that is a safe thing to do but that is what it took. Link to comment Share on other sites More sharing options...
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