sanders2222

cnutco wrote: Same thing happened to me. 'My Lighting' is no longer visible on my Network. Programs continue to work, I just don’t have PC access. I have to agree the information on setting static IP addresses and port forwarding is confusing and I just don’t get it straight away. Is the factory reset the only option to bringing the ISY back online? And what procedure do I need to follow to do this? I do have a recent backup.

This post is kind of old but I noticed some people have recently chimed in. Here’s my 2 cents. I don’t have an iphone nor do I use a remote. I use a low voltage I/O Link INSTEON sensor on my garage doors to wake-up my house. When any garage door opens, an ISY program executes (only if it is after dark) to turn on the outside lighting as well as light up the house if we were away. The sensor also notifies people in the house and me (on my phone) if I’ve left the door open for more than 30 minutes. I have button on a Keypad Linc in my garage that I press when I leave. That triggers programs in my ISY that puts the house in ‘Away’ mode. And if it’s dark, a program turns on outdoor lighting for 15 minutes, which allows me enough time to get down the road before the lights are turned off. One drawback to my garage door wake-up method is this; it does not allow enough time to warm up the house before we walk in. Seems the phone may be the only way to notify heating systems in advance of our arrival. If there are other methods to waking up the house and heating systems, I’d be interested in knowing what they are.

Thanks for your response Michel. Your comment got me thinking that during my original install months ago (linking), I may have had a communication issue with the ISY. Instead, I removed the device from my console, then re-linked it. That added one more link to the count which now includes the send from the device: 002A : E2 00 12.60.E0 01 01 37 002B : A2 00 12.60.E0 01 01 37 Now I can see the switch toggle in the Event Viewer! So the device is now working properly. I’m sure glad U-D taught me how to use the Show PLM Link Table and Event Viewer tools. That is helping a lot in isolating device and linking issues.

I get the same message. I noticed a communication error message and red exclamation mark appeared in front of a device. I tried to restore the device, but that did not work. I think my PLM is dropping the link for some reason. I did the factory reset at the device. But the restore device on the console shows the same error message. That would mean the device is OK. When I list the PLM Links, the only lines I see for the device are: 002A : E2 00 12.60.E0 01 01 37 002B : E2 00 12.60.E0 01 01 37 This indicates my PLM lost the ‘A2’ link. The device worked properly earlier today. What is the reason a link is suddenly dropped in the PLM?

With direct support from U-D staff (and I really appreciated it), I found out more about Insteon and the ISY in 15 minutes than 3 months of my tinkering and limited reading could accomplish. But that's another story. Turns out my relay switch was recognized by my system, but only one-way communication was set up in the PLM. Plus I was having other problems that had to be worked through. With control of my PC, U-D staff could look through my set-up and identify the issues I had. They also had me reset the relay switch (pull out the reset button for 11 secs, then pushing it all the way in until LEDs blinked). They removed the 'old' device on my console and then re-linked it (after the reset). That FIXED it! Thank you U-D support staff. Your help resolved a number of one-way communication problems I've been living with for months! In the process, they taught me ‘how to’ use the diagnostics tools in tracking down issues. The Event Viewer should show all Insteon activity. My system was not showing anything that was not generated from a motion detector, ISY or Console. They explained how to check PLM links for a list of all links stored in the PLM. An ’A2’ following the line number indicates signals from device are received by the PLM and an ‘E2’ when devices are receiving signals from the PLM. My motion detectors were showing an 'A2' but all my other device links were only showing an ‘E2’. Consequently, my PLM only could hear the motion detectors, nothing else. Also, the EV did not show any traffic (except motion). Any toggle from my switches to trigger a program or update the console were never ‘heard’. I did not know this! U-D did a Restore Modem (PLM) operation that helped correct most of my PLM links. I started with 22 PLM links (count) and that went to 77 links on the list after the restore. But the Relay switch still was not working, and the PLM Links only showed an ‘E2’ code. Resetting the device and re-linking solved the problem. Sorry this response is so long, but I've consolidated 45-60 minutes of phone support into a few lines. Hopefully, this information can help some one else with similar issues.

Could my new 2476S Switchlinc relay from SH be bad? I created a simple program to turn on the hall light when the utility room light is turned on. Program content for 'Utility On' If Control 'Util Room' is switched On Then Set 'Util Hall' 55% Else - No Actions - (To add one, press 'Action') I don't see a problem with the program code above. But the program won't run when I turn on the utility room light. I think the problem is the control signal from the relay doesn't work or the signal is not recognized by the ISY. I can control utility light from my Admin Console, and the switch turns the light on/off. The help at SH suggested I write this forum to see if others have this problem. I did not find a thread in my search that anyone has. My ISY is v.2.7.0. The help at SH suggested I write this forum to see if others have this problem. I did not find a thread in my search that anyone has. My ISY is v.2.7.0. Is there a bug that it doesn't recognize the relay's signal?

If I understand you correctly, program flags can control many ISY functions. Here is a simple example that sets a ‘Flag Prime’ to true when it is between specified evening hours. Program ‘Prime Time’ If From Sunset - 45 minutes To 11:05:00 PM (same day) Then Run Program ‘Flag Prime’ (Then path) Else Run Program ‘Flag Prime’ (Else path) Except for the limited time above, the ‘Flag Prime’ in the ISY is false. Flag Prime is like any other program . But it has no conditions or actions. The following program runs when I return home. It uses the program flags to turn on my outdoor lights for 15 minutes, but only when it is prime time. Program ‘Arrive Out’ If Run Program ‘Flag Prime’ is True And Run Program ‘Leave’ is True Then Run Program ‘Limited Out’ (Then path) Else - No Actions - (To add one, press 'Action') Hope this helps.

fitzpatri8 Thanks for clarifying the logic behind folder conditions. That said, can you show an example how I would write a program to light outdoors when I get home only if it’s ‘Prime Time’ (e.g. 'Flag Prime' is True)? It seems my arrival procedure could look like this (when ‘Flag Away’ program condition is True)… Program ‘Arrive In’ If - No Conditions - (To add one, press 'Schedule' or 'Condition') Then Run Program ‘Arrive Out’ (If) Set ‘Hall Main’ 45% Set ‘Kit Main’ 45% Wait 50 seconds Run Program Flag Away (Else Path) Else - No Actions - (To add one, press 'Action') Then ‘Arrive Out’ would need logic to test for ‘Prime Time’ and might look like this: Program ‘Arrive Out’ If Program ‘Flag Prime’ is True Then Run Program ‘Limited Out’ (Then path) Else - No Actions - (To add one, press 'Action') But the problem I see is this program would run any time ‘Flag Prime’ becomes true. That is not necessarily what I want. I could make this a child program to my folder that applies to programs only when I’m away (e.g. Flag Away is True). Can you check for the status of a program? E.g. when it is running, is the status always ’True’? If so, my program could look like this... Program ‘Arrive Out’ If Program ‘Flag Prime’ is True And Program ‘Leave’ is True Then Run Program ‘Limited Out’ (Then path) Else - No Actions - (To add one, press 'Action') Any other suggestions?

The 2nd part of my ‘Away’ program problem happens when I return. I am not understanding the ISY logic as programs run when they are not suppose to. I am using wait and notification commands to help me debugging and understanding the logic. On my return, a garage motion sensor detects motion if the Away flag is true and my return ‘Arrive In’ program executed Sat Nov 28 10:01:27 PST 2009. Program ‘Arrive In’ If - No Conditions - (To add one, press 'Schedule' or 'Condition') Then Run Program ‘Limited Out’ Set ‘Hall Main’ 45% Set ‘Kit Main’ 45% Wait 50 seconds Run Program Flag Away (Else Path) Else - No Actions - (To add one, press 'Action') The Limited Out program is suppose to turn on the outdoor lights, but only during prime time, which is a parent folder condition. Folder Conditions for ‘Outdoors’ If Program “Flag Away’ is True Then Allow the programs in this folder to run However, the program also executed Sat Nov 28 10:01:27 PST 2009, turning my outdoor lights on in mid-morning. My ‘Flag Prime’ was last set to FALSE on Fri Nov 27 23:02:00 PST 2009. I also disabled the ‘Limited Out’ but it still executes. I don't understand how the program can still run. Program ‘Prime Time’ If From Sunset – 30 minutes To 11:02:00 PM (Same day) Then Run Program ‘Flag Away’ (Then Path) Enable Program ‘Limited Out’ Else Run Program ‘Flag Away’ (Else Path) Disable Program ‘Limited Out’ Based on these results and my Program Summary, why do my outdoor lights turn on when the folder condition is FALSE and program disabled? What am I missing here?

I have a simple program to run when I leave the house and one when I arrive. Neither run properly. I am not understanding the ISY logic as programs don't appear to run when they are suppose to or not suppose to. I am using the Program Summary, wait and notification commands to help me debug and understand the logic. Program 'Leave' If Control 'Kit Vacation D' is switched on Then Run Program 'All Off' (Then Path) Wait 2 minutes 30 seconds Run Program 'Flag Away' (Then Path) Else - No Actions - (To add one, press 'Action') Button D was pushed Sat Nov 28 08:45:48 PST 2009. The Wait command delays setting a flag so my Arrive program is not run, that seems to work. But Notification that my Away flag was set was 11/28/2009 08:46:13. Shouldn't this time be 08:48:18 when ‘Leave’ finishes execution? Program 'Flag Away' If - No Conditions - (To add one, press 'Schedule' or 'Condition') Then Send Notification to all Else Send Notification to all Based on the results of running these programs, why doesn't my Away flag set 2'30" after the Leave program executes?

I looked through the FAQ for an answer to the following question (but could not find one): Does a program that starts, execute to completion even if the parent folder condition changes from true to false? Example: Folder Away has condition: If Program 'AwayFlag' is true. Program in Folder has following actions: - Set 'Device' . . . - Set 'Device' . . . - . . . - Run Program 'AwayFlag' (Else Path) - Run Program 'Sunset' (Then Path) In the above example will the program 'Sunset' still run immediately after the flag is changed from true to false? OR does the execution halt when the parent folder condition changes by the preceding action? Secondly, if the then path is choosen for a program where it's parent folder condition is not true, will it execute or be ignored?

Thanks for your response Michel. My distance from the PLM to ISY is less than 50 feet. A number of days ago I had moved the ISY and PLM from the closet (structural wiring panel location) to the ‘clean’ room. Things seemed to work properly and the X10 communication problems I had were fixed. Today I moved the ISY back to the closet, left the PLM where it was, and re-patched the connections. So the communication path from the PLM and light switch were unchanged. Following your suggestion, I ran a query on the INSTEON device from the HTML page control. After the query, the ON function no longer worked (from the HTML page). Also, the On-level and Ramp Rate values disappeared from the table. The Status field still displayed the correct status for the light. I checked other devices and they worked properly. Then I opened the Admin Console, and things seemed to reset themselves. I regained full control of the light and the Status, On-level and Ramp-Rate values are all reporting. Not sure that I have a problem or not. I just purchased my ISY last week.

Does anyone know if there is a limit to the length of CAT5e cable between the PLM and the ISY Port? I need my ISY located in my structural wiring cabinet next to my Media Center (for IR control). Unfortunately, there is not a 'clean' electrical outlet on the circuit feeding this cabinet. The PLM connection located here could not send X10 commands due to line noise. I have a clean outlet in another room next to a CAT5e port. I used that to locate my PLM and things seem to be working, including X10 devices. However, shortly after making these connections, I lost the ability to turn on some INSTEON lights. I found I could control the light with fast on, off, fast off, dim and brighten. But the ON function would not work for a particular light. I rebooted my ISY which seemed to clear up the problem. But if there is a limit to this cable length, I could be in for more problems.